2/10 很糟糕
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家庭旅遊
2025 年 9 月 29 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
1. Mold in the room
2. No cleaning room
3. Loud noise from staff including manager's family staying and chatting at night
4. Replacing towels with dirty ones
5. Poor management system
6. Staff wasn't able to provide receipts only hotel manager so we had to wait until she was available
7. Hotel manager blamed Expedia for false advertisements
8. For the above reason, hotel manager refused to give us our reserved 'city view' room with twin beds upstairs; but instead, she placed us in the basement with a room that was dirty and moldy, which was immediately reported to Expedia
9. Hotel rating claims to be 3 but overall it deserves a rating of 0
10. Asking Expedia to never partner with this hotel ever again
11. Due to health concerns and an unhealthy and toxic environment, someone needs to investigate this hotel
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於 2025 年 9 月住了 4 晚