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Reviews of Hotel Indigo Vancouver Dwtn – Portland Area, an IHG Hotel

3.5 out of 5
Hotel Indigo Vancouver Dwtn – Portland Area, an IHG Hotel
550 Waterfront Way, Vancouver, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 133 reviews" "
Rating 8 - Good. 19 out of 133 reviews" "
Rating 6 - Okay. 13 out of 133 reviews" "
Rating 4 - Poor. 1 out of 133 reviews" "
Rating 2 - Terrible. 4 out of 133 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Will be a staple from here on out!
Stayed 1 night in May 2024

10/10 Excellent

Matt

Traveled with family
Liked: Staff & service, property conditions & facilities
Great Hotel! Room was beautiful and very clean. Staff was amazing We always stay here when in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 6 nights in Apr 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the View more than anything. Thank-you

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property with great views
Stayed 3 nights in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful area downtown! Lots of great places to dine.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Wow. Loved this place all new great view great food outside the door
Stayed 4 nights in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Atu

Very nice, modern, clean, professional, positive vibes.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room and hotel was very nice. I was surprised however that there was a layer of dust on the night stands and lamp that was so bad it looked like ash. Just expected more. Other than that it was a great stay. Best valets and very helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff, property, room couldn’t be better!
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Traveled with family
The staff were very nice! Room was great! Valet guys were great! A great stay for a basketball game!
Stayed 1 night in Mar 2024

10/10 Excellent

leanne, issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a lovely stay at the Hotel Indigo. It was also convenient to have a great dinner at El Gaucho which is located on the first floor.
Stayed 1 night in Mar 2024

10/10 Excellent

Zellard

Traveled with partner
Liked: Amenities
First room, tv was inoperable with a busted screen. The manager relocated us and provided a room with a view of the river.
Stayed 1 night in Mar 2024

10/10 Excellent

cynthia

Liked: Amenities
Clean, very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Corinna, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Indigo is an amazing hotel. We had a blast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeremy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. Would stay again.
Stayed 1 night in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
This is a great property: The only downside was room service was very difficult. No one in the restaurants answered the phone to even take a carry out order. Sucks because they have great restaurants there.
Stayed 2 nights in Feb 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 1 night in Feb 2024

10/10 Excellent

angel, KENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was booked to pay on arrival but the property changed my card over the amount before we even arrived. They did credit ba k my account but that took 3 business days because it was on a weekend so very inconvenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfert location
Clean. Great view. Walking distance to lots of restaurants and bars.
I-5 bridge from 5th floor
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
No parking & lack of amenities
I booked this hotel for my wife and I for a miniature getaway. We don't do this very often, so I opted for a nicer hotel in the newer Waterfront area with lots of dining options. When we arrived, we realized there was no onsite parking; we had to choose between paying $45 (not including tip) for overnight valet or parking on the street. We chose the street but there were no options all that close, so we had to walk 2-3 blocks with our stuff in the pouring rain. Once we got inside, the male staff member was adequate. He did his job and was fine without being overly friendly or talkative. The room was nice and spacious but we quickly realized it lacked some of the basic amenities you'd expect from a hotel: sufficient wall outlets, no paper/pen, and a terrible shower. It had an above head rain shower head with low water pressure, and no barrier separating the shower from the rest of the bathroom except for the shower curtain. After I finished and opened the curtain, I saw water all over the floor. It took 3 towels to sop it up. On top of all this, the room was noisy. They actually left earplugs for us with a note that referenced the noise from the street. There was no noise outside, but quite a bit above us. We were on the 8th floor and I thought it was the top floor, so I don't know what was going on up there. The décor and room was nice but it was nowhere near worth the cost.
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and service
Stayed 1 night in Jan 2024

10/10 Excellent

Holly, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very nice stay. Parking is limited. Valet expensive, but that was expected for this area.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kanwaljit

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff very rude. No cleaning room service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but sweet. The building and room was excellent and comfortable for everyone, and we loved the dinning options we had because as busy travelers we didn’t want to spend time driving around looking for a place to eat. It was a wonderful experience. I’d be happy to stay here again sometime in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Traveled with pets
Liked: Amenities
Stayed 6 nights in Jan 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Descent hotel but hidden charges and poor upkeep
The mini fridge didn’t work so I couldn’t take leftovers from restaurants. I got a random call early in the morning waking me up and there was an unadvertised “destination fee” that nobody explained
Stayed 1 night in Jan 2024

4/10 Poor

Richard

Stayed 1 night in Jan 2024

8/10 Good

Peggy

Stayed 1 night in Jan 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel & staff, nice environment & restaurants Absolutely no cell signal over 2 night stay with our AT&T. No convenient store nor gift shop within the area
Stayed 2 nights in Jan 2024

8/10 Good

Sasha, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Ha
Stayed 1 night in Dec 2023

8/10 Good

Brandi Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking isn’t convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

wells

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location on the River
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Stayed 1 night in Dec 2023

6/10 Okay

Rileigh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Promise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah L

Liked: Property conditions & facilities
M
Stayed 1 night in Dec 2023

6/10 Okay

JaMarr

Stayed 1 night in Dec 2023

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Wonderful stay! Staff was great! The room was beautiful and clean. We will stay here again for sure!
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Its a great experience,
Stayed 2 nights in Dec 2023

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and modern (and smells really good). Great dining options are within walking distance.
Stayed 1 night in Dec 2023