Portalon Vacation Rentals

"The breakfast was made to order and could include bacon every day if you want it which is unusual in Costa Rica. Decent quality. We found the food at dinner to be mediocre to poor. We had a very bad experience ordering churrasco the meat was mostly inedible. Food prices are very high at GAIA, but there are good local restaurants. In some way to serve with remarkable good as we were assigned a concierge who we could contact anytime by texting on WhatsApp and that was very nice. Also, the owners introduced himself and were very friendly and potentially helpful. The room was nice but so expensive that I could not call it a good value."

"Amazing resort ! "

"Its uniqueness and friendly staff!"

"Overall, the property was beautiful, clean, and well maintained. The wildlife was a highlight of the stay. We saw monkeys, a sloth, lizards and many different types of birds, which made the experience feel especially unique. The hotel itself was peaceful and never felt overly crowded, which was a major plus. The main drawback was the service, which was consistently slow throughout the stay. From check-in to being seated and served at lunch and dinner, there were noticeable delays. At the wet bar, I waited about 15 minutes before the bartender was able to take my order. It did not seem to be a reflection of the staff themselves, but rather that the property appeared understaffed, especially at the restaurants and bars. Checkout was similar, with only one person at the front desk managing both phone calls and guest departures. The food and drinks were very good and clearly well prepared, though they felt overpriced given the level of service. Overall, the property itself was lovely and the setting was memorable, but the staffing and service experience did not quite match the price point. Note: If you plan to drive, be extremely careful as there were a lot of cars parked on the side of the road by beach goers, making it narrow and dangerous with oncoming vehicles."

"The property is beautiful once you find it. My Google maps was having a bit of a hard time. The car climb to the entrance of the hotel is...interesting. The restaurant offers basic fare, hamburgers, tacos and such. It was nice not to have to go out for dinner if you didn't want to. Some of the restaurant staff was not very attentive but the food was good. Running out of butter for the toast at breakfast was a little hard to understand. Overall a nice stay."

"Beautiful location and room, stunning views, staff was great. Will come again. "

"I stayed with my family, we had a great time, beautiful property, delicious breakfast. We can’t wait to come back. "

"The view was amazing! The staff was nice. The sea bass at the restaurant was excellent."

"There really is nothing to fault. What an incredible stay. Perfect location. Easy to walk to the beach and local restaurants, supermarket etc. Staff were just delightful esp on reception and in Anaconda, made such a fuss over my son for his birthday. Room was huge and the view, well just to die for, (B2) never had such a large balcony, it was amazing. I did question this hotel before I booked as there was some mixed reviews and the pictures were dated, I am so glad we did, it exceeded all expectations. We had sloths in the trees by reception, the best daily monkey breakfasts which were hilarious, especially when we had our French toast stolen. Just magic. Thank you!!!"