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Reviews of Affordable Suites of America Portage

2.5 out of 5
Affordable Suites of America Portage
1550 Olmstead Drive, Portage, IN

Reviews

8.2

Very Good

Rating 10 - Excellent. 137 out of 259 reviews" "
Rating 8 - Good. 59 out of 259 reviews" "
Rating 6 - Okay. 30 out of 259 reviews" "
Rating 4 - Poor. 12 out of 259 reviews" "
Rating 2 - Terrible. 21 out of 259 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 3 nights in Jan 2024

8/10 Good

LaDonna, Brownsburg

Stayed 1 night in Sep 2023

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Jalen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here twice with over a month in-between each time. 1st time I was on the top floor and it was super quiet, Only complaint was the ceiling fan couldn’t be on without the light being on, something was broken with it as my other room worked fine. 2nd time was legit terrible, I think I slept 3.5 hours and woke up a ton from the person next door to me coughing and smoking weed till 3:30am and the person above me stomping till 1am. I guess get the top floor because people have no common decency nowadays. I probably just won’t stay here anymore.

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. They do need new pillows.
Stayed 1 night in Aug 2023

6/10 Okay

Katherine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness not up to par
We chose this hotel as it included a kitchen and was reasonably priced. At first, the suite seemed pretty nice for the price, but after our one-year-old crawled around for a couple of minutes, we realized that the floors were filthy--as in they hadn't been mopped in weeks or months. My son's knees and feet had black marks where they had made contact with the floor. The counters had sticky stuff on them, and the bathtub drain immediately backed up after we turned on the shower. Needless to say, we were very disappointed with the cleanliness. Glad we only stayed one night.
Stayed 1 night in Jul 2023

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Cannot rate the staff as we had zero interaction with any staff.
Stayed 1 night in Jul 2023

8/10 Good

Zachery

Stayed 1 night in Jul 2023

10/10 Excellent

Tina

Stayed 1 night in Jul 2023

8/10 Good

CRAIG

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Donna M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with the room. Although I read that a kitchen was available, I didn't expect it to be so nice and the entire room was very clean. We especially liked that all the rooms faced the courtyard and needed an access code to enter. The courtyard also offered 2 BBQ grills, and table & chairs to use for outside dining. Very nice facility. Would definitely stay there again.
Stayed 1 night in Jun 2023

6/10 Okay

Leo

Liked: Staff & service
Disliked: Cleanliness
Room was dirty, dishes in the sink, room was never cleaned, no coffee in the morning. room smells like dog urine.
Stayed 7 nights in Jun 2023

6/10 Okay

WILLIAM

Liked: Cleanliness
Disliked: Room comfort
OK for quick overnight
We received a phone call at 5 PM the day of our arrival telling us that the lobby was closing early and that they were going to text us the door and wifi codes. The bed was not really comfortable. The road next to the hotel was very busy and we could hear the traffic noise inside the room.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little aged and there's damage to some furniture but that's minimal our room was extremely clean and still up to date.
Stayed 1 night in Apr 2023

10/10 Excellent

Eric A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room, very comfortable for the money. Gorgeous right outside the room. Nice kitchen
Stayed 1 night in Sep 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in.
Would have been nice to be able to more easily connect with someone on site for a late check in. Had trouble with getting in room. Found out where the managers room was from another person at about 9:40pm. Otherwise not sure i would have known what to do.
Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen is stocked with dishes and pans for a longer stay. The floor was very clean as well as the rest of the room. We would definitely stay again.
Stayed 1 night in Sep 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Great value!
We've stayed at this place many times in the past, but haven't been there since 2019. It was very clean and the staff was helpful, but it seems a little rundown since the last time we were there. The beds could use newer mattresses and the furniture is beat-up. There are also seem to be people residing there, which is more a complaint about the state of housing in the U.S. than a complaint against the hotel. The prices are up a little, but not as much as most other hotels. Overall, I like this place and would stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2022

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very roomy - bed comfortable - great attention to germ control. Looks pretty new. Restaurants close by. Only suggestions are - lighting is pretty dim and only have a light on one side of the bed for reading. Also, spotlight on outside sign kept the room from darkening.
Stayed 1 night in Aug 2022

4/10 Poor

lynn

Disliked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2022

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I checked the ratings and reviews and booked my room because it was reasonably priced. I was VERY pleased with the room. It is like one of those kitchenette places but very spacious and clean. The staff was excellent!
Stayed 1 night in Aug 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jackie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and welcoming staff.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Needs Attention to details.
We booked a unit with 2 queen beds but received only 1 king bed forcing our son to sleep on a small couch. We were told no other units were available. Noone at the desk answers the phone. Shower head was stripped and fell off immediately.
Stayed 1 night in Jul 2022

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, amenities
I didn’t stay but an hour, the smell of the room was not tolerable.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

good enough
Accommodations were adequate. Rug was soiled and obviously very old. There were fist marks in a few places in the wall. Coffee mugs in the cabinet were not clean, having coffee residue and such on inside and outside of the cups. Both the smoke detector and fire sprinkler had paper towels stuffed in them. When I texted the contact person at the hotel I received no reply - that was the most disturbing.
Stayed 1 night in Jul 2022

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, amenities
The hotel is decent and the room was good. However, the ownership needs to keep an eye out on it before it goes downhill quick. When we got there, three folks were smoking marijuana in the courtyard. Then we were greeted with what I am assuming is extended stay folks, and they were stoned. Saturday night at 1am those same individuals, room 219, decided to have a screaming/fighting match on the walkway outside their room. Other guest decided to yell at them to be quiet. Sunday during checkout, the clerk came from the back room, and I'm not sure if she was hungover or already stoned off her ass, but said she would tell them to be quiet. Another guest was checking out and asked if we heard the commotion.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable suites
Nice place to stay, clean and reasonable. Loved the courtyard...
Stayed 1 night in Jul 2022

4/10 Poor

Joseph

Stayed 2 nights in Jun 2022

6/10 Okay

Douglas

Liked: Staff & service, amenities
We had a king suite that was a nice set up. Spacious like an apartment instead of just a room. Stay was nice, just needs a good cleaning and some updating.
Stayed 2 nights in Jun 2022

2/10 Terrible

Emilee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property changed our booking without telling us I received an email the morning that we were supposed to check in about my cancellation so I called and the front office said I was good on my booking that they had double booked and they were trying to hold my spot. I checked in and the front office said their printer wasn’t working so she wrote all of my information down and also wrote check out was at noon which I thought was weird since my booking was for six days. I was looking at my credit card charges and noticed that they only charge me for one night so I called the front desk and no answer I went down to the front office and there’s a sign no one was at the front office and they provided two numbers including one for the property manager to get a hold of for emergencies. I called both numbers left messages did not receive a call back. I’m glad I figured out our booking was only for one night instead of six because we would’ve left and came back to not having a room and all of our stuff would have been gone. Since I did not get a call back I had to book elsewhere. This may have been a blessing in disguise because the room smelled of old cigarette smoke, there was a car air freshener on the vent on the ceiling, one of the beds were broken, the place was not that clean we found a fake eyelash in the kitchen and floss on the bathroom floor, the shower drain was also broken.
Stayed 6 nights in Jun 2022

6/10 Okay

Johnny

Traveled with family
Disliked: Cleanliness, staff & service
Our room had 2 types of flooring. Laminate or wood in the kitchenette which was wonderful. However, the bedroom had carpet & was beyond filthy dirty and worn! It was wrinkled so badly near the bed that I nearly tripped on it. The office closes down around midnight & there in no elevator.
Stayed 1 night in Jun 2022

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Most of this facility is intended for long term stays like apartments. The exterior & courtyard is not inviting. Our room was very clean, but the beadspread was soiled & pillows too hard.
Stayed 1 night in May 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Bruce, Clarkston

Traveled with family
Liked: Staff & service, property conditions & facilities
There was a lot of dust in the room - night stands, lamps and floors. Didn’t want to take shoes off. However, the shower was clean so that’s a great thing!
Stayed 1 night in Apr 2022

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Terry

Business traveler
Liked: Staff & service, property conditions & facilities
Roomy and priced right. Area surrounding property has lots of food and access to shopping.
Stayed 1 night in Mar 2022

8/10 Good

Madalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Megs, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very çlean, neat little court yard
Stayed 2 nights in Jan 2022

10/10 Excellent

Elie

Stayed 1 night in Jan 2022

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
Not Great
Not great. The Good: The rooms were clean, there were two televisions and the maid provided good service. The Bad: It was drafty and uncomfortably cool inside and I could not set the thermostat higher than the maximum allowed. The hot water did not last for very long when showering. The walls are thin as you can hear people talking in the adjacent suite. There were also children playing loudly on the grounds.
Stayed 10 nights in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed. Has alot of room & the price was right.
Stayed 1 night in Dec 2021

6/10 Okay

Kenneth

Stayed 1 night in Dec 2021

10/10 Excellent

Dmitrii, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good. Suited our needs.
Stayed 2 nights in Nov 2021