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Reviews of Port Isla Inn

2 out of 5
Port Isla Inn
200 2nd St, Port Isabel, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 726 reviews" "
Rating 8 - Good. 206 out of 726 reviews" "
Rating 6 - Okay. 97 out of 726 reviews" "
Rating 4 - Poor. 48 out of 726 reviews" "
Rating 2 - Terrible. 54 out of 726 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suite was great, the office was friendly, and service was excellent. Looking forward to another extended stay.
Stayed 2 nights in May 2024
Response from JOSH on 2024/5/14
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

6/10 Okay

Deniss

Traveled with group, Business traveler
Disliked: Staff & service
The receptionists are very rude and arrogant people with the guests.
Stayed 2 nights in May 2024
Response from josh on 2024/5/14
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. please be specific what yo had problems so we can address them

2/10 Terrible

Deniss

Traveled with group, Business traveler
Disliked: Staff & service, amenities
The receptionists are very rude and arrogant people with the guests.
Stayed 4 nights in Apr 2024
Response from josh on 2024/5/14
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. please be specific what yo had problems so we can address them

4/10 Poor

Deniss

Traveled with group, Business traveler
Disliked: Staff & service
The receptionists are very rude and arrogant people with the guests.
Stayed 2 nights in May 2024
Response from josh on 2024/5/14
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. please be specific what yo had problems so we can address them

4/10 Poor

Deniss

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from JOSH on 2024/5/14
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. please be specific what yo had problems so we can address them

10/10 Excellent

Daniel Betancourt

Liked: Cleanliness, staff & service, property conditions & facilities
Good management
Stayed 1 night in May 2024
Response from JOSH on 2024/5/11
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Brett

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from JOSH on 2024/4/25
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did'nt like was the firm beds other than that everything was fine
Stayed 1 night in Apr 2024
Response from JOSH on 2024/4/18
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from JOSH on 2024/4/10
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ok very quiet
Stayed 1 night in Apr 2024
Response from JOSH on 2024/4/10
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Lidiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was an overall great experience, will definitely be returning!
Stayed 1 night in Apr 2024
Response from josh on 2024/4/10
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax
Stayed 1 night in Apr 2024
Response from josh on 2024/4/10
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Ida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 1 night in Apr 2024
Response from JOSH on 2024/4/10
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

César

Stayed 1 night in Mar 2024
Response from JOSH on 2024/4/6
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

rene

Traveled with family
Liked: Cleanliness, amenities
Nicely
Stayed 1 night in Mar 2024
Response from josh on 2024/3/26
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Kevin

Extremely safe and quiet
Stayed 5 nights in Mar 2024
Response from JOSH on 2024/3/23
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Nestor, Mission

Stayed 1 night in Mar 2024
Response from JOSH on 2024/4/11
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

2/10 Terrible

Mireida

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from josh on 2024/3/20
hank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay .we sorry we did met your expectations please specify what we did wrong so we can take appropriate actionthanks

10/10 Excellent

Rodolfo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious
Stayed 1 night in Mar 2024
Response from josh on 2024/3/7
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
I was very satisfied with the room, it was our first time staying here it was spacious and clean, I will definitely be back and everything was walking distance.
Stayed 1 night in Feb 2024
Response from josh on 2024/2/4
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Marland

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.. Will definitely be coming back.
Stayed 5 nights in Jan 2024
Response from josh on 2024/2/2
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Reyes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port Isabel Port Isla Inn
Our experience at this Hotel was excellent. Management was kind and courteous. Will definitely make future reservation at this Hotel.
Stayed 1 night in Jan 2024
Response from josh on 2024/2/2
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from JOSH on 2024/2/2
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Thomas

Stayed 4 nights in Jan 2024
Response from josh on 2024/2/2
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Jose

Traveled with partner
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from josh on 2024/2/2
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from josh on 2023/12/30
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from josh on 2023/12/30
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Great room for the price !! I will be staying here again!!
Stayed 1 night in Dec 2023
Response from josh on 2023/12/28
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Jeff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great stay. Room was nothing fancy but clean and comfortable. Plenty to do locally.
Stayed 5 nights in Dec 2023
Response from josh on 2023/12/12
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Jesus F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Service was quick and fast! Very friendly!
Stayed 2 nights in Dec 2023
Response from josh on 2023/12/12
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Meliza

Stayed 1 night in Dec 2023
Response from josh on 2023/12/12
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from josh on 2023/12/18
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from josh on 2023/11/28
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Marcelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great place to stay. Very thankful for the great service and comfortable accommodations. Will stay here again!
Stayed 6 nights in Nov 2023
Response from josh on 2023/11/9
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, room comfort
Room 130
Be careful with this hotel l, if you intend on paying at location. Check in time was at 3:00 pm. An attempt to charge by business debit card was made and I declined it. This attempt was made hours prior to our arrival. I contacted the hotel, they advise this was their process. I did ask them to wait for me to arrive & they did do so. Our stay was good. Room had an odor. Safety lock was broken. Table in kitchen had a broken leg. The microwave, frig and stove were super clean. Restrooms were super clean. A/C was great! Overall, we would consider staying here again.. 50/50 chance.
Stayed 1 night in Oct 2023
Response from josh on 2023/10/16
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Standard practice is to charge credit card in morning of arrival if credit card is declined guest is informed and canceled no call or email for paymentTo secure your reservation we need fund for your stay on the day of arrival what is point of making reservationplease ask front desk for any issue you have so it take cars.thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from josh on 2023/10/9
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from josh on 2023/10/5
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Eddielyn

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2023
Response from josh on 2023/10/3
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable, & friendly!
The location, price and room was amazing! Room was clean (and cold 😁) The water pressure in the toilet was a little wonky and it leaked a little bit from the fresh water line but over all we will definitely be back next time our band plays in Port Isabel!
Stayed 1 night in Sep 2023
Response from josh on 2023/10/2
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and respectful area at the time that we were there. But there’s no cups or plates or any kind of utensils if you decide ti wat there
Stayed 1 night in Sep 2023
Response from josh on 2023/9/27
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Rebecca de la

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Easy check in. Rooms were clean and spacious. Definitely get your moneys worth. Pool was clean. Hotel felt safe and was quiet. Perfect area since stores and restaurants were very close by. Will definitely return
Stayed 1 night in Sep 2023
Response from josh on 2023/11/1
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay cant wait to go back again! Loved the kitchen but anyone who stays needs to provide their own pots , pans and dishes. Other than that, it’s such a great place
Stayed 1 night in Sep 2023
Response from josh on 2023/9/15
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from josh on 2023/9/15
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

4/10 Poor

Nestor, Mission

Stayed 2 nights in Sep 2023
Response from josh on 2023/9/27
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. sorry we did not make stay happy please guide us what went wrong so we take action on themthanks

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Property convenient to stores, heb, walmart, gas station, etc. There's a park on the same street that leads to the laguna madre. Plus room is decent sized, oven range with stove, no furnished dishes, so bring your own if need be. Quiet property. No ice on property, but you could just go another hotel maybe and get ice of need be!
Stayed 2 nights in Sep 2023
Response from JOSH on 2023/9/5
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port Isabella SPI
We had a great time on this stay. Everything was nice and neat and in working order a nice hotel at Port Isabel for family vacation close to the island with lots of nearby amenities Wi-Fi, and cable TV included.
Stayed 2 nights in Sep 2023
Response from JOSH on 2023/9/4
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable place to stay and staff was very attentive
Stayed 1 night in Sep 2023
Response from JOSH on 2023/9/4
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from josh on 2023/8/28
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks

2/10 Terrible

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from josh on 2023/8/28
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, please specify what problems you experience so we can address them .thanks

10/10 Excellent

Ida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Aug 2023
Response from josh on 2023/8/28
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.. thank you for supporting us hope to see you soon. glad you enjoyed your stay and recommend friends thanks