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休倫港智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
休倫港智選假日套房飯店 - IHG 旗下飯店
2021 Water Street, Port Huron, MI

評論

9.2

太棒了

10 分，有夠讚；429 則評論中有 294 則" "
8 分，不錯哦；429 則評論中有 97 則" "
6 分，一般般；429 則評論中有 17 則" "
4 分，不太好；429 則評論中有 12 則" "
2 分，很糟糕；429 則評論中有 9 則" "

9.2/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Jessica

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Smooth experience. Very kind staff. Room was spacious and clean. Would definitely stay here again.
於 2024 年 5 月住了 1 晚
Jennifer K. 於 2024年5月4日回覆
Thank You, Jessica!

6/10 一般般

richard

家庭旅遊
喜歡：員工素質
Property looks like it has been remodeled a lot. It was okay but nothing spectacular. Breakfast was good, lots of choices so not a continental type. Staff was very friendly.
於 2024 年 4 月住了 1 晚
Jennifer K. 於 2024年4月27日回覆
Thank you, Richard.

10/10 有夠讚

Lisa

喜歡：住宿環境和硬體
My hotel stay was really nice. The night manager was so helpful in assisting me. She made signs that she posted in the front lobby for the Miss Michigan USA Contestants. That was so thoughtful and kind of her. 👸
於 2024 年 4 月住了 2 晚
Jennifer K. 於 2024年4月21日回覆
Thank you, Lisa! it was our pleasure to have you!!

10/10 有夠讚

Jody

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
From check in with staff Rhonda, breakfast with staff Marie and check out with Staff Jennifer - this stay was excellent. It was so nice to see such positive customer service all under one roof. It was a great place.
於 2024 年 4 月住了 1 晚
Jennifer K. 於 2024年4月21日回覆
Thank you, Jody! We really enjoyed having you stay with us!

10/10 有夠讚

LeAsha

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The beds were so comfortable
於 2024 年 4 月住了 1 晚
Jennifer K. 於 2024年4月15日回覆
Thank you, LeAsha!

10/10 有夠讚

Sheilla

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly, Rhonda made us feel welcome immediately. Found a half eaten candy bar under the bed 😂 but otherwise clean and quiet.
於 2024 年 4 月住了 1 晚
Jennifer K. 於 2024年4月7日回覆
Thank You, Sheilla!

10/10 有夠讚

Timothy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a great hotel with fantastic staff. Very clean in a nice quiet area and it over looks the boat docks. Nice hot showers and a surprisingly heated pool! Breakfast was also really nice for options. Would stay again!
於 2024 年 4 月住了 1 晚
Jennifer K. 於 2024年4月7日回覆
Thank You, Timothy! We will look forward to having you stay with us again!

6/10 一般般

Mary

家庭旅遊, 親子旅遊
喜歡：員工素質和設施服務
We really did enjoy our stay! The staff was amazing and so helpful. The rooms was very clean we loved that. The pool was so warm and they have the pool area heated like a sauna! Was amazing. Our only downside was the carpets in thenstair cases was very very dirty and smelled bad. We emptied the trash can in our room to notice it was very sticky and filthy underneath and was just covered by a extra bag. We was on the 3rd level and the floor in the halls was very unsteady and lumpy. Makes you feel a tad uneasy as if you might fall through. We didnt though! The front check in area was well updated, they just need to update the rest. The breakfast was hot and plentiful. It was delicious. We would definitely return, just wish they would work on those things.
於 2024 年 3 月住了 1 晚
Jennifer K. 於 2024年4月1日回覆
Thank you, Mary. Your comments were shared with our Staff and we are looking into replacing flooring. thank you for your Candid review.

10/10 有夠讚

Shane

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 3 月住了 1 晚
Jennifer K. 於 2024年3月9日回覆
Thank You, Shane!

8/10 不錯哦

David

於 2024 年 2 月住了 1 晚
Jennifer K. 於 2024年2月13日回覆
Thank you, David!

10/10 有夠讚

Reva Love

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Jennifer K. 於 2024年2月5日回覆
Thank you, Reva!!

10/10 有夠讚

Johnnie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the bed quality and the friendly staff..
於 2024 年 1 月住了 1 晚
Jennifer K. 於 2024年1月15日回覆
Thank you, Johnnie!

10/10 有夠讚

Kerry

喜歡：整潔度、員工素質和住宿環境和硬體
Jennifer K. 於 2024年2月13日回覆
Thank you, Kerry!

10/10 有夠讚

fred

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Jennifer K. 於 2023年12月8日回覆
Thank you, Fred!

10/10 有夠讚

NANCY

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Jennifer K. 於 2023年12月8日回覆
Thank you, Nancy!

10/10 有夠讚

Darcy

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A little gem in Port Huron. Very pleasant person at reception, and check-in was efficient. The room was spacious with a lovely view of the marina out back.
於 2023 年 11 月住了 1 晚
Jennifer K. 於 2023年11月24日回覆
Thank You, Darcy! It was our pleasure to have you!

8/10 不錯哦

Heather

於 2023 年 10 月住了 1 晚
Jennifer K. 於 2023年11月19日回覆
Thank you Heather!

10/10 有夠讚

Bryon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Would recommend this property if Catching the train as well as for shopping in the area. As well a Cracker Barrell Restaurant is just a few feet away. Bobbi at the front desk arranged a cab for us for early morning departure to train station as well.
於 2023 年 10 月住了 1 晚
Jennifer K. 於 2023年10月26日回覆
Thank you, Byron!

10/10 有夠讚

ARBEN

喜歡：整潔度、員工素質和住宿環境和硬體
Really nice place to spend 1-2 nights
於 2023 年 10 月住了 1 晚
Jennifer K. 於 2023年10月22日回覆
Thank you So Much!!

10/10 有夠讚

Ann

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is a lovely, very clean property with water views in the back. The breakfast service had many tasty options. The staff was exceptionally friendly and efficient. I wish I could give the staff more than 5 stars!
於 2023 年 10 月住了 1 晚
Sincerely, Ashleigh Property GM 於 2023年10月20日回覆
Thank you for such a great review! We are so glad to hear you enjoyed your stay with us!

10/10 有夠讚

Steve

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Jennifer K. 於 2023年10月10日回覆
Thank You, Steve!

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Jennifer K. 於 2023年10月1日回覆
Thank You very Much, David!

8/10 不錯哦

terry

情侶出遊
喜歡：員工素質和設施服務
front lobby clean and welcoming floorbcarpets badly in need of change hall windows are filthy room is clean and large receptionisrpt at front desk friendly and helpful
於 2023 年 9 月住了 1 晚
Jennifer K. 於 2023年9月17日回覆
Thank you for your Feedback! Carpets to be replaced soon.

10/10 有夠讚

Steven

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Jennifer K. 於 2023年9月14日回覆
Thank you, Steven!

10/10 有夠讚

Cathi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Jennifer K. 於 2023年9月6日回覆
Thank You, Cathi!

10/10 有夠讚

Sharon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Shooing trip
Very friendly man at check in. I had requested not the ground floor and had called the hotel to ask about that. I mentioned to the girl that the last time we stayed there we had a view of the bridge which the grandkids loved so she made sure we had a room with a great view. Internet didn’t work the greatest
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年9月1日回覆
Thank you very much for taking the time to share your experience about your recent stay with us. I am delighted that you enjoyed your visit and very pleased with the high rating of our services and facilities.

10/10 有夠讚

Leslie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is so nice, friendly and helpful
於 2023 年 8 月住了 2 晚
Jennifer K. 於 2023年8月30日回覆
Thank You, Leslie!!

4/10 不太好

Peter

情侶出遊
不喜歡：設施服務和住宿環境和硬體
It was right across the border. Very convenient for international trip.
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月29日回覆
I would like to apologize to you failing to meet your expectations. We strive to make each stay as pleasant and comfortable as possible.

6/10 一般般

richard

喜歡：員工素質和客房舒適度
Disapointed
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月16日回覆
We are very Sorry that we failed to meet your expectations, Richard.

4/10 不太好

Gloria

情侶出遊
不喜歡：設施服務
The cleaning ladies left cleaning rag on floor. No soap in bathroom to wash hands. The price we paid for this crappy room was too much($262) I thought 💭I was paying less for it
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月16日回覆
Dear Gloria, We are very sorry to hear that we failed to meet your expectations. i will share your review with our cleaning staff as we strive for improvement. Thank you.

10/10 有夠讚

Bethany

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Jennifer K. 於 2023年8月16日回覆
Thank you, Bethany!

8/10 不錯哦

Tracy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月13日回覆
Thank you, Tracy!

2/10 很糟糕

Jeffrey

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月13日回覆
Apologies that we failed to meet your expectations.

10/10 有夠讚

barbara，Ingersoll

情侶出遊
喜歡：設施服務
I stayed here because we saw the marina in pics, there was only rotten wooden docks. The pool was not open. This was all very disappointing. However the room and hotel was very well kept. The breakfast was as wonderful.
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月11日回覆
Thank you For Your Feedback, Barbara!

10/10 有夠讚

RODNEY

於 2023 年 8 月住了 2 晚
Jennifer K. 於 2023年8月12日回覆
Thank You, Rodney!!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel, reasonably priced. Surrounding area not so nice.
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月11日回覆
Thank you so Much!

10/10 有夠讚

Deb

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Understanding that there were many construction workers staying at this location, the elevator floor was in rough condition. But other than that, the hotel was great!
於 2023 年 8 月住了 1 晚
Jennifer K. 於 2023年8月8日回覆
Thank you for Understanding! Come back and Stay with us Soon!

4/10 不太好

Angela

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Stains in the carpets everywhere. The staircase felt like you could fall through a step at anytime, very crappy for the expensive price. Staff were very nice, but will not be back to this one again.
於 2023 年 7 月住了 2 晚
Jennifer K. 於 2023年8月8日回覆
I am sorry to hear you were disappointed in your stay with us. Carpets will be replaced soon.

10/10 有夠讚

Emily

於 2023 年 7 月住了 1 晚
Sincerely, Ashleigh Property GM 於 2023年8月23日回覆
Thank you for your review!

8/10 不錯哦

Duane

家庭旅遊
喜歡：員工素質和設施服務
Bathroom floor wasn’t clean.
於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月30日回覆
Sincere Apologies, Duane. Thank you for staying with us, I will share your concern with Housekeeping.

4/10 不太好

Mandi

情侶出遊
不喜歡：整潔度和住宿環境和硬體
The Expedia reviews for this hotel are wildly inaccurate. The hotel was dirty and didn't seem to be cleaned regularly (spills on the floor and spiderwebs in hallways that were there the whole time). The room smelled like mold/mildew. People walking around above and in hallways was extremely loud. The bed seemed clean, but was not very comfortable. Overall our experience at this hotel did not meet the expectations set by the rating on Expedia!
於 2023 年 7 月住了 3 晚
Jennifer K. 於 2023年7月28日回覆
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Carpeting in the Hallways are due to be replaced.

10/10 有夠讚

Bonneville，ROCKFORD

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean rooms and helpful staff, always a pleasure to deal with, never had any problems and I stay frequently.
於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月24日回覆
Thank you So Much! It's our Pleasure!!

10/10 有夠讚

Paulette

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is a fresh, friendly hotel. From check in to check out the staff were pleasant and eager to help. When we first arrived we were given a room. When we went into our room and was looking into going out for dinner we realized that the adjoining room had a small child in it - now don’t get me wrong we don’t mind children but we were not wanting have kids around. Neal the manager quickly looked into changing our room to a quieter area of the hotel- and we were so thankful after a long day in the car. The rooms were bright and welcoming. The pool was a bit warmer then I would like but it was a nice place to get some exercise. The bed was comfortable and we slept well. Check out was a breeze . We will keep this place in mind on our next trip through Michigan.
於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月24日回覆
We really appreciate all your Kind Feedback! Hope to see you next time you are in the Area!!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Top notch stay!
Hospitality was fantastic and the amenities were terrific for a family with kids. Photos don’t do it justice! Lovely outdoor space overlooking the water. Pool water was so warm we could have swam all day! Excellent breakfast (minus all the styrofoam). Would happily stay again!
於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月19日回覆
Thank you So Much!! We appreciate your Fantastic Review!!!

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Jennifer K. 於 2023年7月18日回覆
Thank you So Much!!

8/10 不錯哦

Darren

於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月19日回覆
Thank You Darren!!!

10/10 有夠讚

MARK，St Paul

於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年8月8日回覆
Thank you, Mark!

10/10 有夠讚

Wilma

於 2023 年 7 月住了 1 晚
Sincerely, Ashleigh Property GM 於 2023年7月31日回覆
Thank you for your review. We are glad to know you enjoyed your stay.

10/10 有夠讚

Ric

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great property, and the manager went out of her way to help upgrade our room since we checked in late and there was a nicer one available. Pool is great, and there are even rooms with giant jacuzzi tubs! Will stop back here again!
於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月9日回覆
Thank You So Much, Ric! It was our pleasure to have you stay with us!

8/10 不錯哦

Wayne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
Great hotel! Room spotless clean and fresh. Beds super comfortable! Nice decor in room. We had a water view, but its just over a defunct marina, but still good with me. Obviously no view of St Clair river, but only a short 5min drive. Loved the property’s outside lounge area…they have a free use grill there! Definitely stay again!
於 2023 年 7 月住了 1 晚
Jennifer K. 於 2023年7月5日回覆
Thank you so much for your amazing review!! We are so very happy to hear how much you enjoyed your stay at our hotel and in Port Huron! A positive guest experience is something our staff takes great pride in, so we really value your feedback. We would love to have you stay with us again if you are ever back in Port Huron!