Property looks ok, Staff, customer services was a shamble. My intercom was nonfunctional, after serveral request for it to be fix, it wasn't fixed for the duration of my stay and without an explanation. Towels were never available when needed. Receptionist were non interested to request.
Its was so disappointing.
Emmanuel
於 2023 年 10 月住了 4 晚
8/10 不錯哦
Christina
2022年4月12日
喜歡:員工素質、設施服務和住宿環境和硬體
Christina
於 2022 年 2 月住了 5 晚
10/10 有夠讚
Constance
2022年4月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A lovely week
Wonderful stay with friendly staff. The outside restaurant was lovely. The bedrooms were very fresh every day. Only complaint is the pool wasn’t clean enough to swim. I would stay here again and again.
Constance
於 2022 年 3 月住了 7 晚
8/10 不錯哦
Rowland
團體旅遊
2022年3月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rowland
於 2022 年 2 月住了 7 晚
2/10 很糟糕
Jude
情侶出遊
2022年1月31日
不喜歡:員工素質、設施服務和住宿環境和硬體
This hotel is very unprofessional. Starting from the gate. The gate man did not even welcome the guest properly. When the opened the gate the first thing the gate man said was your horn is too loud.!! Can you imagine. Now Moving on to the receptionist who was not available. I Waited for almost 15mins before the receptionist showed up. She claimed she was out for lunch. Another issue was the porter. He was so rude.instead of taking responsibility of the non working internet and air condition. He was busy showing off bad attitude. The name is a fraud, this hotel uses the picture on the website to attract and reap off customers. It is totally different from what you see on the pictures . You beg for towel . The rooms smell awful. It was plain and simple a waste. The porter had the audacity to tell me we only give out one towel per guest. In as much as the towel was dirty. Room was dirty and dusty. Even down to the bedsheets. I checked out immediately because i felt unsafe and scared for my health . I told them i will ask for my money back because what i paid for was not what was offered. The receptionist said she will inform their manager. This was a horrible experience .
Jude
於 2022 年 1 月住了 1 晚
8/10 不錯哦
Allison
2021年11月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Allison
於 2021 年 11 月住了 9 晚
8/10 不錯哦
wendy
2021年11月13日
wendy
於 2021 年 11 月住了 1 晚
6/10 一般般
真實旅客
2021年10月3日
不喜歡:整潔度和員工素質
真實旅客
於 2021 年 9 月住了 1 晚
2/10 很糟糕
GIDEON
商務旅客
2021年9月30日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was nothing to like. The hotel is very unprofessional especially the guy that pose as IT manager instead of taking responsibility non working internet, blames it on the guests.
The name is a fraud, that use that to attract and reap off customers. You beg for towel, toilet paper. The rooms smell awful. It was plain and simple a waste.
I told them i will ask for my money back from because what i paid for was not what was offered, no internet etc