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Reviews of Discovery Parks - Port Augusta

3.5 out of 5
Discovery Parks - Port Augusta
Cnr Highway One and Stokes Terrace, Port Augusta West, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 784 reviews" "
Rating 8 - Good. 297 out of 784 reviews" "
Rating 6 - Okay. 76 out of 784 reviews" "
Rating 4 - Poor. 28 out of 784 reviews" "
Rating 2 - Terrible. 10 out of 784 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

supaluck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานสุภาพ สถานที่พักสะดวกสบาย อยู่ใกล้ร้านอาหาร ปั้มน้ำมัน
Stayed 1 night in Apr 2023
Response from Discovery Parks on 2024/5/2
G’day supaluck, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our polite staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks - Port Augusta team.

6/10 Okay

Nana

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Louis Joseph Bertrand

Disliked: Staff & service, property conditions & facilities
Run down Paid a premium for very fatigued accommodation
Stayed 1 night in Apr 2024
Response from Discovery Parks - Port Augusta team on 2024/4/26
G’day Louis Joseph Bertrand, thanks for staying with us at Discovery Parks - Port Augusta, and taking the time to provide your comments. We’re sorry to hear that you found your budget cabin to be a bit run down - we do have a range of cabins to suit all travelers, including our Deluxe cabins which are our newer, premier cabins.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Danniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure place to stay with great staff
Stayed 1 night in Apr 2024
Response from Discovery Parks - Port Augusta team on 2024/4/11
G’day Danniel, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again!

8/10 Good

Norman

Traveled with pets, Traveled with family
I will be staying there again👍
Stayed 2 nights in Mar 2024
Response from Discovery Parks - Port Augusta team on 2024/4/4
G’day Norman, thanks for staying with us at Discovery Parks - Port Augusta. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.

8/10 Good

Roger

Traveled with partner
Liked: Staff & service
Disliked: Amenities
no laundry facilities
Stayed 1 night in Mar 2024
Response from Discovery Parks - Port Augusta team on 2024/3/27
G’day Roger, Thanks for taking 5 to leave us your feedback! We’re pleased to read you enjoyed your stay with us at Discovery Parks - Port Augusta. We do have 3 laundries throughout the park - please feel free to contact any of our friendly staff in any of the Discovery Parks throughout Australia if you need any assistance with the facilities in the park. We hope to see you again soon.

4/10 Poor

Vicki

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Camp kitchen was great room was not very clean
Stayed 1 night in Feb 2024
Response from Discovery Parks on 2024/2/27
G’day Vicki, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Port Augusta. We’re happy to know you enjoyed your stay and our fantastic camp kitchen! We are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Port Augusta team.

8/10 Good

Rebecca

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and lovely hotel/ staff.
Stayed 1 night in Jan 2024
Response from Discovery Parks - Port Augusta team on 2024/1/30
G'day Donna, thanks for staying with us at Discovery Parks - Port Augusta and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service
Had to move bedside table to get to plug and absolutely disgusting, full of thick dust and under the bed. Walls very diry also
Stayed 1 night in Jan 2024
Response from Discovery Parks on 2024/1/17
G’day Cathy, thanks for taking 5 to leave your review and staying with us at Discovery Parks - Port Augusta. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Port Augusta team.

6/10 Okay

Billie

I usually stay at this property from the NT to Adelaide. I was very disappointed on this trip. I went to look for the remote and couldn’t find it. I looked in the wardrobe and there was a dead mouse with other debris as well as an empty tissue box. I rang the after hours but no answer. Very disappointing
Stayed 1 night in Jan 2024
Response from Discovery Parks - Port Augusta team on 2024/1/11
Hi Billie, thank you for taking the time to provide your feedback. We're really sorry to read you had a bad experience with us at Discovery Parks - Port Augusta. This is not our usual standard and definitely not acceptable on our part. We'd like to chat with you further around this, so please know we'll get in touch directly as soon as we're able. If you have any questions in the mean time, please reach out to us. Kind regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024

8/10 Good

Oi Ling

Traveled with family and small children
Stayed 1 night in Dec 2023

4/10 Poor

Asif

Traveled with group
Disliked: Cleanliness, staff & service
We had a terrible experience to check in on our first day and had to stay outside until the next day. The other issue is that they didn’t give us the same type of the room that we have booked.
Stayed 2 nights in Dec 2023
Response from Discovery Parks on 2024/1/4
Hi Asif, thanks for joining us at Discovery Parks - Port Augusta. We’re beyond sorry to read of the troubles during your stay. We do our best to provide a fun and happy environment to all of our guests and are disappointed we missed the mark in this case. We understand your feedback and will pass it directly on to management to follow up as need be. We appreciate you taking the time to let us know. Kind Regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023

4/10 Poor

Shona

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Jess

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carl

Stayed 1 night in Dec 2023

8/10 Good

Vicki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Nice and clean. Parking awkward coming from within the park. Other guests noisy in the early morning.
Stayed 1 night in Nov 2023
Response from Discovery Parks on 2023/12/6
G’day Vicki, thanks for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Port Augusta, and are especially glad everything was nice and clean in your room. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again. Kind Regards, the Discovery Parks - Port Augusta team.

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great bed, bathroom really needs upgrading. Rusted bathroom fixtures, faucet in sink extremely loose. Outside that nice stay
Stayed 1 night in Nov 2023
Response from Discovery Parks Port Augusta on 2023/11/23
G’day Paul, thanks for taking the time to provide your comments. We’re sorry there were troubles with the room. We are aware this area needs some TLC and are working hard to fix it. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Port Augusta and hope to see you again. Kind Regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax after a long drive. Very welcoming and plenty of eatery’s in walking distance. Extremely comfortable bed and lovely hot showers.
Stayed 1 night in Nov 2023
Response from Discovery Parks Port Augusta on 2023/11/23
G’day Susan, thanks for taking time from your day to provide your feedback! We’re really happy to read you loved your stay with us and especially found the bed to be extra comfortable. There’s nothing better than getting a good night’s sleep after a long drive! Thanks for joining us at Discovery Parks - Port Augusta, we can’t wait to see you again. Kind Regards, the Discovery Parks - Port Augusta team.

8/10 Good

Sharla

Stayed 1 night in Nov 2023

10/10 Excellent

Joshua

Stayed 1 night in Nov 2023

10/10 Excellent

Emime

Stayed 1 night in Nov 2023

8/10 Good

Luba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable relaxing
Stayed 3 nights in Nov 2023

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access, close to facilities.
Stayed 1 night in Nov 2023
Response from Discovery Parks - Port Augusta team on 2023/11/11
G’day Helen, Thank you for providing us with your feedback and staying with us at Discovery Parks - Port Augusta. We're so pleased to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet easy accessibility staff friendly and helpful.
Stayed 1 night in Nov 2023
Response from Discovery Parks - Port Augusta team on 2023/11/11
G’day William, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again!

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Nov 2023
Response from Discovery Parks - Port Augusta team on 2023/11/11
G’day Janet, thanks for staying with us at Discovery Parks - Port Augusta. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beyond our expectations, clean good bathroom and shower pressure, comfortable bed.
Stayed 1 night in Nov 2023
Response from Discovery Parks - Port Augusta team. on 2023/11/8
G’day Diane, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later!

10/10 Excellent

Mei Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Discovery Parks - Port Augusta team on 2023/11/8
G’day Mei Yin, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Port Augusta was 10/10. We can't wait to see you join us again soon.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet and i room was lovely and clean.
Stayed 1 night in Oct 2023
Response from Discovery Parks - Port Augusta team on 2023/11/8
G’day Deb, Thank you for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Port Augusta, and are especially glad everything was sparkling clean in your cabin. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful pet-friendly accommodation
Cheap and cheerful pet-friendly accommodation for our road trip from Perth to Melbourne. No fuss, helpful staff and well kept facilities. We arrived late and left early but saw kids playing in the games room and I could imagine the pool area would be well used during the day.
Stayed 1 night in Oct 2023

10/10 Excellent

Roger Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & soacious
Stayed 1 night in Oct 2023
Response from Discovery Parks - Port Augusta Team on 2023/11/8
G'day Roger Charles, Thank you for staying with us at Discovery Parks - Port Augusta and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Bed a little bumpy, but sleepable, conveniently located,
Stayed 1 night in Oct 2023
Response from Discovery Parks Port Augusta on 2023/10/23
G’day Paul, thanks for joining us at Discovery Parks - Port Augusta and leaving your comments. We’re so sorry you found the bed to be uncomfortable. We are pleased you liked your stay regardless and hope to have you over again, hopefully in a different cabin next time. Kind Regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

cliff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, convenient for needs
Stayed 1 night in Oct 2023

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the shower was terrible
Stayed 1 night in Sep 2023
Response from Discovery Parks Port Augusta on 2023/9/26
G’day Kenneth, thanks for staying with us at Discovery Parks - Port Augusta and providing us your review. We’re sorry to read there were troubles with the water pressure. In future, please let us know at reception so we can do our best to rectify the issue while you’re in park. We’ll be sure to follow this up on our end so no other guests are affected. We are pleased to know that this didn’t spoil your time with us. We look forward to having you over again. Kind Regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

shanshan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy for updated our room
Stayed 1 night in Sep 2023
Response from Discovery Parks Port Augusta on 2023/9/25
G'day shanshan, thanks for staying with us at Discovery Parks - Port Augusta and taking the time to leave your kind words. We're happy to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Port Augusta team.

8/10 Good

Adrian

Stayed 1 night in Sep 2023

8/10 Good

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traveler
Good reception friendly staff clean handy location
Stayed 1 night in Sep 2023
Response from Discovery Parks Port Augusta on 2023/9/10
G’day Fouad, thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us and found out team friendly at Discovery Parks - Port Augusta. We hope to see you again soon. Kind Regards, the Discovery Parks - Port Augusta team.

8/10 Good

Vivienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night arrived late for check in. Great communication by staff for after hours with details to obtain key from safe. Room was comfy for 3 of us. Perfect for stop over stay at reasonable price.
Stayed 1 night in Aug 2023
Response from Discovery Parks on 2023/9/20
G’day Vivienne, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Port Augusta. We’re over the moon to read you loved your overnight stay with us. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Port Augusta team.

8/10 Good

judd van den

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is clearly a place that most stay in on their way to further adventures, as is an easy first-day drive from Adelaide. Great place to stop and load up at the local Coles or Woolworths before you set out on your real adventure. The site itself is not exciting, but that is ok, given as I say this is somewhere you stay overnight on your way somewhere else. An irritating thing though was that during the day that I was meant to arrive, the phone call to confirm the booking? I literally got this call whilst on the highway, pulled over, said Yes I would be there, and then they wanted me to make payment over the phone? I am literally just an hour out and on the highway? We had two rooms booked, so 5 minutes later, another call, another pull-over off the highway to respond, and the same again?? I suspect that this service is something farmed out to tele-callers overseas? Foreign sounding caller. But when we actually arrived at the place, staff were great :)
Stayed 1 night in Aug 2023
Response from Discovery Parks Port Augusta on 2023/9/1
G’day judd van den, thanks for staying with us at Discovery Parks - Port Augusta. We’re so happy to read you enjoyed your overnight stay with us and are especially glad you found our staff to be helpful during your time in our park. We are sorry to read you found our pre-arrival calls annoying. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2023
Response from Discovery Parks Port Augusta on 2023/9/1
G'day Ben, thanks for staying with us at Discovery Parks - Port Augusta and leaving us your fantastic 10 out of 10 rating! We do our best to provide an awesome time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Port Augusta team.

10/10 Excellent

Keri

Stayed 1 night in Aug 2023

8/10 Good

Leisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The tv reception was great. The shower was lovely and hot. A really nice place to stay. No biscuits though like recent motel stays.
Stayed 1 night in Aug 2023

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely friendly staff member at reception for check-in. Grounds were neat and tidy. Unfortunately the online pictures of the cabin I booked were nothing like reality of the cabin. The online pictures showed a sparkling clean bathroom with a corner spa but what we got was a very average dated bathroom with jetted bath (would not use) and mouldy grout. The curtains in 2nd bedroom were missing hooks and would not close properly and despite a sign in the room warning of increased theft and to lock up, the window to the dining area would not clip/lock shut. Booked through a third party and paid $211 for the night but if booked directly through the park would have been $169.
Stayed 1 night in Aug 2023

10/10 Excellent

Kalika

Stayed 1 night in Aug 2023