Outdoor pool, sun loungers
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Reviews of Habitation Hatt Hotel

3 out of 5
Habitation Hatt Hotel
Delmas 31, Delmas, Port-au-Prince

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 127 reviews" "
Rating 8 - Good. 47 out of 127 reviews" "
Rating 6 - Okay. 24 out of 127 reviews" "
Rating 4 - Poor. 10 out of 127 reviews" "
Rating 2 - Terrible. 8 out of 127 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louinel, North Charleston

Liked: Cleanliness, staff & service, amenities
It was a nice environment
Stayed 1 night in Nov 2023
Response from linda on 2023/11/21
Thank you Louinel See you soon!

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from linda on 2023/11/21
Thank you Michael. See you soon!

10/10 Excellent

Louinel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was quiet and peaceful
Stayed 1 night in Nov 2023
Response from linda on 2023/11/6
Thank you Louinel. We hope to see you soon

4/10 Poor

EDWIDGE

Stayed 1 night in Sep 2023
Response from linda on 2023/11/6
Thank you .See you soon

8/10 Good

Erry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitation Hatt Hotel is the best place to stay…
Stayed 3 nights in Aug 2023
Response from linda on 2023/8/31
Thank you Erry! We hope to see you soon!

6/10 Okay

Siegfried

Disliked: Staff & service, amenities, property conditions & facilities
It's okay. Just the situation of the country, does not help the development of Tourism.
Stayed 1 night in Aug 2023
Response from linda on 2023/8/20
You are right! But we try to be there for our guests. Thank you!

6/10 Okay

Makenson

Liked: Staff & service
Everything was normal. The problem I have is with the hotel owner, he is not respect the deal he make. I pay the hotel online,then after 3days staying the write guy who is the owner scam me out of money. If you have someone come see you during days time you don't pay until that person spend the night. He want me to pay more tan 200$us because I have a guest during days time, I pay 70$ . I will not recommend this place for someone who will have guest during days time. The write guy will scam you out of your money
Stayed 5 nights in Jul 2023
Response from linda on 2023/8/5
We are sorry that you feel this way. You reserved and paid for 1 person. The hotel policy and for security reason is to register and pay for extra person in the room.

10/10 Excellent

Micanord

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff service place ect ………

2/10 Terrible

Wadson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from linda on 2023/3/11
There was a communication problem. Sorry about that.

4/10 Poor

Guy

Stayed 1 night in Jan 2023
Response from linda on 2023/3/11
See you soon!

6/10 Okay

Jean

Traveled with family and small children
Disliked: Property conditions & facilities
Woww this is a dead place where people try to make extra bucks.pay $105 for room nt clean old ugly towels.service don’t worth that money.

2/10 Terrible

Nikerson

Disliked: Cleanliness, amenities, property conditions & facilities
the shower head was leaking, the tv was to small and the images was fuzzy, i told them about it, inwas told a technician was on his way. nobody showed up for 3 days, the towels was tired and the breakfast was the exact same everyday. food was over priced, pool dirty as hell and power kept cutting off
Response from linda on 2022/12/21
We are sorry that you had such a bad experience. It is a first for us and we appologize. We will make sure that management be aware of all those problems.Thank you.

6/10 Okay

Emmanuel

Stayed 1 night in Sep 2022

6/10 Okay

Fito

Liked: Staff & service
Power no good
Stayed 1 night in Aug 2022
Response from linda on 2022/8/9
Sorry to hear that. We hope by next time the situation will resolve. Thank you

8/10 Good

Rony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
j
Stayed 1 night in May 2022
Response from linda on 2022/6/16
Thank you Rony. See you soon!

8/10 Good

Wenson

Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in May 2022
Response from linda on 2022/5/10
Thank you Wenson, See you next time!

4/10 Poor

carine

Stayed 2 nights in Apr 2022

2/10 Terrible

Dady, Mauldin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 3 nights in Mar 2022
Response from linda on 2022/3/23
Sorry that you did not enjoy your stay.

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from linda on 2022/1/25
We would like to know why you did not enjoy your stay so we can better service our customers in the future

6/10 Okay

Rachelle

Stayed 1 night in Nov 2021

6/10 Okay

JEAN G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
They need to at least provide a bottle of water to guests upon checking in.
Stayed 1 night in Oct 2021
Response from Laila on 2021/11/1
We do give a bottle of water. Sorry that you did not ask. Thank you! See you soon

4/10 Poor

Jasen

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 9 nights in Dec 2020
Response from Linda on 2021/2/3
How can we help to make your next visit better?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything it’s a quiet place and very nice
Stayed 3 nights in Jan 2021
Response from Linda on 2021/2/1
Thank you! We hope to see you again.

6/10 Okay

Jean

Stayed 1 night in Jan 2021
Response from Linda on 2021/2/9
We hope to see you soon.

10/10 Excellent

Emerveson

Stayed 3 nights in Dec 2020
Response from Linda on 2020/12/29
Thank you and See you soon!

6/10 Okay

John, Raleigh, NC

Traveled with family
Disliked: Amenities, property conditions & facilities
its just alright. not impressed though with almost anything.
Stayed 3 nights in Dec 2020
Response from Linda on 2020/12/16
Thank you for staying with us. We hope to see you soon!

10/10 Excellent

Fabie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Service provided exceeded expectations!
Stayed 1 night in Dec 2020
Response from Linda on 2020/12/8
Thank you Fabie! We hope to see you again...

2/10 Terrible

Peter, Florida

Disliked: Staff & service, property conditions & facilities
I don’t like nothing about property the hotel is stink no air conditioning, the room was ugly, I don’t recommend people to take this hotel.
Stayed 3 nights in Oct 2020
Response from Linda on 2020/11/29
We are sorry that you had a bad experience. We will follow up on that. However ,we think that your comments were exagerated. The Hotel has a good reputation and has been working for years. Thank you!

2/10 Terrible

Verified traveler

Stayed 7 nights in Nov 2020
Response from Linda on 2020/11/10
Can we understand what went wrong? So next time,you ll be more satisfied.

6/10 Okay

Frantz

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2020
Response from Linda on 2020/10/6
We hope to see you soon

2/10 Terrible

Deborah, Florida

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is not how it turned out to be. AC not working, no pool, and was late to my flight because the entrance gate was still locked.
Stayed 1 night in Aug 2020
Response from Linda on 2020/9/1
We are really puzzled about your remarks. The Pool has just been re-modeled and is open. You should have called the Clerk to turn on The A.C. for you.and also to open the gate,that we keep closed for security reason. We are sorry that your experience was not good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Linda on 2020/1/29
Thank you !We hope to see you soon,

6/10 Okay

ANTONY

Stayed 2 nights in Dec 2019
Response from linda on 2019/12/30
Thank you

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice peaceful and quiet environment and everyone was welcoming
Stayed 1 night in Nov 2019
Response from Linda on 2019/11/20
Thank you. Hope to see you soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Linda on 2019/9/24
Thank you!

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Laila on 2019/7/18
Thank you! See you soon.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
The food was overpriced and not good quality. There was no breakfast at the time posted. The air conditioner sounded like a cement mixer. There was no shower curtain. There were no outside lights and my room was in complete darkness away from the main area. Didn’t feel safe at all. The staff seemef clueless when asked when breakfast would be. I talked to three different people about breakfast. I was promised a refund but the owner didn’t honor what her staff said would happen. Went to the Palm next door and had a great experience.
Stayed 4 nights in Jan 2019
Response from Laila on 2019/2/15
Dear Customer,If not having breakfast at 6h30 can bring all those comments,this is sad. Your personal e-mail to us said otherwise...We will refund you the 2 days... No worry !!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly I like everything .i like the food the place
Stayed 4 nights in Jan 2019
Response from Laila on 2019/1/31
Thank you! We try to make our customer feel comfortable. We will see you soon...

8/10 Good

VA, Long Island, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area is beautiful. Enjoyed the balcony in the room.
Stayed 2 nights in Jan 2019
Response from Laila on 2019/1/28
Thank you! We are happy that you enjoy your stay. We hope to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Just need to expend the WiFi to the rooms
Stayed 1 night in Jan 2019
Response from laila on 2019/1/28
Thank you! We are working on thbat. See you soon,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Linda on 2019/1/14
Thank you!See you soon..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Linda on 2019/1/11
Thank you for staying with us. See you soon !

8/10 Good

JEAN G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Very good trip except their food is very expensive!
Stayed 1 night in Oct 2018
Response from Linda on 2018/10/24
Thank you for staying with us. We are working on a new menu. Most of the food we serve is organic. See you soon!

10/10 Excellent

Jim, Lancaster PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Laila on 2018/9/26
Thank you for staying with us.See you soon

4/10 Poor

J.e

Disliked: Room comfort
When I get there. Could not find my reservation. I have to wait a long time. Still did not find it. Finally let me stay in but still could not confirm my reservation. Very disappointed experience.
Stayed 1 night in Aug 2018
Response from Laila on 2018/8/12
We are sorry about that. We have sent a message to Expedia to know why we did not get an e-mail for the reservation. They are looking into it. It never happen before,as you know. Thank you for your patience,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Hidden Jem
Everything was exceptional except for the price of food and drink. Very overpriced compared to other local restaurant's and hotels in the area.
Stayed 1 night in Aug 2018
Response from Linda on 2018/8/8
The quality and Hygiene of the food we served is very important to us and so the Health of our customer. We thank you and hope to see you soon,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value,
Very close to the airport, supermarket, hardware stores etc...Even though we made our reservations in advance they did not know we were coming and gave us a room that had not been recently cleaned. All around good place to stay for your money. Clean pool, some rooms outdated, limited A/C 4pm - 7am, no wifi in the room, limited menu at restaurant and pricey.
Stayed 1 night in Jul 2018
Response from Linda on 2018/8/6
Thank you

8/10 Good

Charmika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haiti ❤
Staff we're very helpful. Once I needed a translator for a clinic last week Ronald stepped up to do it. He did an amazing job had a calming spirit and was very kind and respectful. Overall good stay. They have best coffee. One thing I would add is a coffee maker in rooms or at least small portable ones guest can have available in room for trip.
Stayed 9 nights in May 2018
Response from laila on 2018/6/13
Thank you Charmika. We hope to see you soon, Complimentary Coffee is available every morning from 5h30 at the restaurant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m enjoying the staff the most, I love them. These are great people who knows how to take care of me
Stayed 6 nights in May 2018
Response from Linda on 2018/6/4
The Guest is King...Thank you!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Linda on 2018/5/9
Thank you Robert!