Pontgouin Vacations from NT$29,922

Needs Greater Transparency in Marketing Upon arrival, the staff were courteous and professional, and the check-in process was seamless. However, I was surprised by the room’s extremely small size — approximately 12 ft × 13 ft — with the bed occupying nearly all available space and a balcony view overlooking a noisy alley. When I inquired at the front desk, the staff explained that the room I had originally booked was under construction and even showed me the gutted space. Unfortunately, the hotel was fully booked that evening, but they offered to move me to another room the following night. Although disappointed, I made the best of the situation. The bed was comfortable, and the room was clean, but the online photos and descriptions were misleading. Overall, the staff were excellent and did their best to accommodate me under the circumstances. The surrounding area is lively, with many bars and clubs operating late into the night — ideal for some guests but not for those seeking quiet rest. In summary, while service and location were commendable, the property would benefit from far greater transparency in its marketing and room descriptions to properly set guest expectations.

Staff was wonderful and access to the train and the Marais neighborhood was easy.

Good location, could walk to restaurants, the louvre, etc. old hotel, with small rooms. Didn’t try the breakfast that was offered.

Closeness to the beautiful canal area

Room was clean. There was no balcony. Reserved a taxi through front desk. Told rate was $70 to airport. More than the $57 fixed rate because hotel was far away from downtown and there was a fee for reserving. When we asked to cancel the booking, we were told there was a strike the next day and it would be very hard to get a taxi. Person that picked us up next day was not an official taxi driver. Probably a friend or relative. Told us the agreed upon rate was $75 to airport. There were taxis at the stands and no significant disruptions to transportation from strike. Hotel is in 8 or 9 arrondisement, so $57 fixed rate should have applied.