Confirmed reservation one week before, but when I arrived they told me only one room was available. They told me I could get my second room on a different floor. I said I wanted a discount. They made me show my email confirmation. After a long wait, a supervisor was called and I got the rooms I reserved, but not adjoining. No discount and no apology for the very long wait and not holding the rooms I reserved. Would not recommend this hotel!
Phyllis
於 2025 年 8 月住了 2 晚
10/10 有夠讚
James
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unbelievable hotel and staff. Would highly recommend. Valet parking was a plus.
James
於 2025 年 7 月住了 6 晚
8/10 不錯哦
Debbie
家庭旅遊
2025 年 7 月 23 日
喜歡:員工素質和住宿環境和硬體
All great but the air freshener scent that you smell as soon as you walk into lobby is too strong, a cologne-like smell. I was surprised as many people are sensitive to chemical perfumes
Debbie
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Nico
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
War zum Ende des Urlaubs eine schöne Übernachtung. Freundliches Personal und sehr gutes Frühstück.
Würde dort wieder übernachten.
Nico
於 2025 年 7 月住了 1 晚
4/10 不太好
Samantha
2025 年 7 月 17 日
Samantha
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Senthil
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service. Great location close to the city attractions and restaurants. Beautiful view overlooking the marina.
Senthil
於 2025 年 7 月住了 9 晚
10/10 有夠讚
Michael S
團體旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was unbeatable.
Extremely respectful and attentive to the guest needs. They would go the extra mile to make sure all my needs were met, and then check in with me and ask if I needed further assistance.
Rooms were immaculate, pool was great. Food was delicious. Thank you!
Michael S
於 2025 年 7 月住了 2 晚
10/10 有夠讚
DANIEL
2025 年 7 月 16 日
DANIEL
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Steven,Lawrenceville
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度和設施服務
Great service
Steven
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Kate
情侶出遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Room was very clean and comfortable with a nice view. Staff was friendly and helpful across the board. Nice breakfast included! Easy walk to restaurants and shops.
Kate
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Lily Rose
家庭旅遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property and staff was very nice. All members spoke great English.
Lily Rose
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Thomas
情侶出遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very good hotel in the perfect location. Room was great and the food options were very good too. Staff were brilliant and really helped us a lot with organising days out across the island. I would certainly book again!
Thomas
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Sandra
2025 年 7 月 3 日
Sandra
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Chandra
2025 年 7 月 3 日
Chandra
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Steven,Lawrenceville
2025 年 7 月 2 日
喜歡:整潔度、員工素質和設施服務
Great location and very well run
Steven
於 2025 年 7 月住了 1 晚
10/10 有夠讚
John
2025 年 7 月 2 日
喜歡:整潔度
John
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Nikolas
情侶出遊
2025 年 6 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Staff all friendly and attentive. Well located on the waterfront in the centre of ponta delgada. Good breakfast options.
Nikolas
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Feng,Montreal
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Feng
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Douglas,Fort Lauderdale
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice upscale hotel.
Douglas
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Luis Francisco
家庭旅遊
2025 年 6 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel and staff. No complaints other than a minor one at night somewhere in the area is very loud music till passed midnight and from room 305 you can hear it. Closing the patio door helps but then it gets stuffy. Other than that minor issue everything was wonderful. We used the vallet service to park and was well worth it. Free breakfast fantastic pool very nice
Luis Francisco
於 2025 年 6 月住了 6 晚
10/10 有夠讚
nicolas
情侶出遊
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Tout était parfait! Une très belle expérience.
L’hôtel, la chambre et les 2 restaurants sont dignes de leurs réputation.
nicolas
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Dr. Karim
情侶出遊
2025 年 6 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Unbelievable customer service by all staff...location 10/10, very clean, overall amazing exerience at an amazing island!
Dr. Karim
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Allison
情侶出遊
2025 年 6 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
The hotel is very very nice. The food was phenomenal. The staff is friendly and helpful. The one thing that did not make this stay excellent was the parking situation. We arrived at 10pm and we were not informed until check in that there were no available parking spots available until the next day. It was very frustrating having to parallel park in an alley a mile away. We ended up having to move the car at 7am the next day and then paid for valet service the following night. We would have enjoyed being offered the option to pay for valet service prior to arrival to ensure a parking spot was reserved upon arrival.
Allison
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Mecheliena
情侶出遊
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location and helpful staff. Breakfast was delicious