"Our great experience started when we walked in and were greeted immediately by the front desk staff. Check-in and out were both quick and knowledgeable.
Our stay continued with the staff always acknowledging our presence, providing goggles for the girls everytime we went in the pool. The room was well maintained and clean, and who doesn't love breakfast right at the hotel.
We came and went freely to shop, get food or just go for a walk. We totally enjoyed the onsite pool with slide and hot tub. AND the hotel was very quiet throughout our visit.
The only thing we disliked (no fault of the staff or establishment itself) was an incident that happened the night before our stay ended. There was a couple right outside our window in some type of domestic dispute. It startled my grnad-daughters, causing them some fearfulness and a little later sleep. We reported the incident to the front desk clerk. She was very good about dealing with the situation and apologized for the incident happening to us. She also talked with police on the non emergency line and was told that the police would check around the hotel throughout the night.
My one suggestion arising from the incident is that perhaps more security monitoring on that side of the hotel might lessen the likelihood of further incidents ( there is a skate/bike park on that side of the hotel). We are very thankful to the staff for their quick and professional responce to the incident. Thank-you and
I hope to visit this hotel again soon"
