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Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4.0 star property
Immerse yourself in serenity with tranquil gardens and expertly crafted coffee.

Choose dates to view prices

At Hotel Ciudad de Ponferrada, experience upscale comfort in a serene setting. Enjoy the garden's tranquility, grab a coffee at the cafe, or unwind with dry cleaning services and 2 bars on site. With free self-parking and meeting rooms available for guests to stay connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is NT$2,663
NT$2,929 total
includes taxes & fees
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Rainfall showerhead
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Rainfall showerhead
Bidet
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Rainfall showerhead
Bidet
Hair dryer
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Av. Ronda Norte, nº 5, Ponferrada, León, 24400

What's nearby

  • Castillo de los Templarios - 5 min drive - 2.2 km
  • Museo del Bierzo - 5 min drive - 2.2 km
  • Plaza del Ayuntamiento - 6 min drive - 2.6 km
  • Museo de la Radio - 6 min drive - 3.3 km
  • Basilica de la Encina - 7 min drive - 2.9 km

Getting around

  • Ponferrada Station - 4 min drive

Restaurants

  • ‪Burger King - ‬10 min walk
  • ‪La Casita de Mati (Miravalles) - ‬10 min walk
  • ‪Ginos - ‬9 min walk
  • ‪Terraza C.C. El Rosal - ‬11 min walk
  • ‪Confiteria Pili (El Rosal) - ‬12 min walk

About this property

Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Upscale hotel
Consider a stay at Hotel Ciudad de Ponferrada, Ascend Hotel Collection and take advantage of a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and an elevator
Room features
All 111 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • 40-inch TVs with digital channels
  • Daily housekeeping, desks, and phones

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The price is NT$1,961
NT$2,157 total
includes taxes & fees
Jan 18 - 2026/1/19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada

Frequently asked questions

Is Hotel Ciudad de Ponferrada, Ascend Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

As of 2025/12/19, prices found for a 1-night stay for 2 adults at Hotel Ciudad de Ponferrada, Ascend Hotel Collection on 2025/12/27 start from NT$2,663, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

Check-out is at noon.

Where is Hotel Ciudad de Ponferrada, Ascend Hotel Collection located?

Situated in Ponferrada, this hotel is within 2 mi (3 km) of Museo de la Energía, Plaza del Ayuntamiento, and Museo del Bierzo. Castillo de los Templarios and Basilica de la Encina are also within 2 mi (3 km). Ponferrada Station is 28 minutes by foot.

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Reviews

Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 29 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

Reviews

10/10 Excellent

Paola

Liked: Cleanliness, staff & service
Nice Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Stayed 1 night in Jun 2024

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal, y muy cómodo el lugar
Stayed 1 night in Aug 2025

10/10 Excellent

NILDA BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche en tranquilidad .Recomendable

Hicimos una noche en pareja, descansamos espectacular, la cama xxl , comoda, limpieza, silencioso,y atencion rapida y profesional
Planta baja
Planta baja
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo utilizaré cuando vaya a Ponferrada

Hotel muy agradable
Stayed 1 night in Mar 2025

8/10 Good

Fco Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel cómodo y limpio pero por ejemplo en mi habitación no funcionaba bien la calefacción. Y el personal un poco justito
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado para viajes de negocios

Cama de muelles incómoda, restaurante de muy mala calidad, hotel en invierno extremadamente frío en las estancias.
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accesibilidad mejorable

El hotel está bastante bien, pero no tiene fácil el acceso, pues el coche no puede acercarse al hotel, está alejado más de 50 metros de la calle más próxima a la entrada y no tiene zona reservada para dejar el coche mientras se bajan las maletas y se efectúa la entrada.
Stayed 2 nights in Sep 2024

8/10 Good

juan Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
Stayed 1 night in Jul 2024

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Todo correcto.
Stayed 1 night in Mar 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendado

Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones. Altamente recomendado
Stayed 1 night in Dec 2023

8/10 Good

María Virtudes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
Stayed 2 nights in Oct 2023

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom...

Gostei muito... quarto muito confortável e hotel muito bonito...
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cuidadas
Stayed 2 nights in Jan 2023

8/10 Good

Josep Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alojamiento perfecto

Ideal para alojarse retirado del centro. Personal muy amable. Habitación amplia y cómoda. Espacios comunes amplios. Parking disponible gratuito.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service
EN GENERAL TODO CORRECTO...EL EDIFICIO NUEVO BUENA UBICACION...PERSONAL CORRECTO...BIEN...EXCEPTO LOS COLCHONES NO SE SI ES GERERAL...PERO LOS QUE NOS TOCARON FATAL...PARA MI NO ESTABAN EN CONDICIONES...SUPER BLANDOS...DOLOR DE ESPALDA AL DIA SIGUIENTE TANTO YO COMO MI ESPOSA...NO ESTABAN A LA ALTURA...LO SIENTO.
Stayed 1 night in Mar 2020

8/10 Good

JuanB, Madrid

Liked: Cleanliness, property conditions & facilities
El trato del personal de recepción, y la tranquilidad del lugar
Stayed 1 night in Feb 2020

10/10 Excellent

Yolanda María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable

Personal sevicial. Confortable y limpio.
Stayed 1 night in Dec 2019

6/10 Okay

Ana

Liked: Cleanliness
Disliked: Room comfort

No volveré

Tuve que pedir un cambio de habitación y la situación mejoró pero el hotel no corresponde a un 4 estrellas. Situado a las afueras de la localidad cuenta con los servicios básicos para una estancia de paso. La habitación es moderna pero las almohadas muy bajas y el colchón muy desgastado, inclinado hacia uno de los lados. El frigorífico de la habitación no funciona y el aire acondicionado se enciende solo durante la noche. Lo mejor el desayuno no incluido en el precio.
Stayed 1 night in Sep 2019

8/10 Good

Peter Holmboe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyt og rent hotel med god service

Nyt og fint hotel. Gode rene værelser. Venlig reception. Lå i udkanten af byen, med en del legepladser for børn. Fint med parkeringskælder
Stayed 1 night in Sep 2019

2/10 Terrible

Rubén

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

No recomiendo - falta de limpieza y servicios

He visto al hotel muy cambiado desde mis últimas visitas. La limpieza dejaba bastante que desear, el inodoro estaba sucio, el wifi apenas tenía señal, no había minibar (un folleto encima del escritorio indicaba que las habitaciones disponían de minibar), y además el aire acondicionado no funcionaba, se ha pasado toda la noche encendido (no funcionaba el botón de apagado). Las amenities del baño un desastre, un sobre con jabón... Me ha sorprendido negativamente, un hotel de 4 estrellas con unas instalaciones espectaculares que no cuida los detalles.
Stayed 1 night in Sep 2019

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uno de los peores hoteles de mi vida

De los peores hoteles en los que he estado. En la 1ª noche estuve en 3 habitaciones diferentes debido a que había pedido cama de matrimonio y recordado incluso en el checkin y la habitación tenía 2 camas. La siguiente habitación tenía la puerta abierta cuando llegué, una llave maestra en la ranura y la habitación sin hacer, sin juego de toallas y con los muelles del colchón de una parte de la cama rotos, me hundía nada más sentarme. La tercera habitación ya eran dos camas juntas con ropa de cama de 1 cama King, así que ya tiré con esa habitación porque al menos tenía juego de toallas entero. Dan la sensación de desorganización y de no tener herramientas para cuidar al cliente. Una pena porque el hotel está relativamente nuevo y da un poco de lástima. Al menos en recepción pedían disculpas y trataban de buscar la solución cambiando de habitación y probando. Seguro que no vuelvo.
Stayed 2 nights in Aug 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel la n Ponferrada

Esta un poquito retirado pero en 15 minutos andando estás en el centro enseguida. Hay aparcamiento de sobra en la zona y el desayuno es barato y abundante! Un buen lugar donde hacer base
Stayed 1 night in Aug 2019

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un Pasada

El hotel maravilloso y muy limpio.
Stayed 1 night in Jul 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Bom…
Stayed 1 night in Jun 2019