Superior Room, 1 King Bed, Balcony, City View | City view
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Reviews of Boutique Hotel Belgica

3 out of 5
Boutique Hotel Belgica
122 Calle Villa, Ponce, Ponce

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 86 reviews" "
Rating 8 - Good. 22 out of 86 reviews" "
Rating 6 - Okay. 6 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 3 out of 86 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ayush

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The room is so big, with awesome AC, great customer service. I would definitely recommend staying on this side of the street since less noisy.
Stayed 1 night in Jun 2022
Response from Boutique Hotel Bélgica Team on 2022/6/11
Dear Guest. Thank you for your positive comments. We are glad to hear that you enjoyed your visit. We hope your next stay is just around the corner.

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and excellent
Stayed 3 nights in Apr 2022
Response from Boutique Hotel Bélgica Team on 2022/5/7
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and proximity of shopping and restaurants. Love the old building and architecture.
Stayed 4 nights in Mar 2022
Response from Boutique Hotel Bélgica Team on 2022/3/21
We hope you enjoyed your stay with us while visiting our city. Looking forward to your next visit. Relax In The Magic Of Time

8/10 Good

Freddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Boutique Hotel Bélgica Team on 2022/3/21
Greetings! Thank you for taking time out of your day to give us feedback about your stay with us. We would be more than happy to host you again! Have a great day.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Boutique Hotel Bélgica Team on 2022/3/22
We hope you enjoyed your stay with us while visiting our city. Looking forward to your next visit. Relax In The Magic Of Time.

10/10 Excellent

leith

Stayed 1 night in Mar 2022
Response from Boutique Hotel Bélgica Team on 2022/3/9
We are happy that you enjoyed your stay with us while visiting our city. Looking forward to your next visit. Relax In The Magic Of Time

10/10 Excellent

Francisco

Stayed 1 night in Mar 2022
Response from Boutique Hotel Bélgica Team on 2022/3/6
We're glad you enjoyed your stay with us while visiting our city. Looking forward to your next visit. Relax In The Magic Of Time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Boutique Hotel Bélgica Team on 2022/3/2
Dear Happy Guest. Thank you for taking out of your day to giving us a perfect rating. Can't wait to host you again. Take care!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022
Response from -Boutique Hotel Bélgica Team on 2022/2/27
Greetings Steven: Thank you for taking out of your time to give us feedback about your stay with us. We hope to welcome you again in the near future!

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is obviously historic, unfortunately so is plumbing. Very difficult to get hot water. Street noise felt like we had company in the middle of the night. Staff were very nice. Probably wouldn’t stay there again.
Stayed 3 nights in Feb 2022
Response from -Boutique Hotel Belgica Team on 2022/2/12
Greetings: We appreciate you for taking the time to leave us feedback. However, we are sorry that your experience with us did not meet your expectations. We hope to give you a better service in the near future. Once again thank you for choosing Hotel Bélgica for your stay, have a great day!

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from -Boutique Hotel Bélgica Team on 2022/2/9
Thank you for taking out of your time to give a review about your stay with us! We're looking forward to having you again as a guest in our hotel.

6/10 Okay

hanako

Liked: Cleanliness
center of the city but the city itself is run down badly. Very noisy outside.
Stayed 2 nights in Jan 2022
Response from -Boutique Hotel Belgica Team on 2022/2/4
Greetings: Thank you for taking out of your time to tell us about your stay with us! Nevertheless we apologize for your bad experience. We hope to welcome you in another occasion and provide you with a better experience. Have a great day!

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel reminded me of Spain, it's really beautiful. The room was spacious and the bed was really comfortable. Our room had a mini fridge and t.v. with cable. Balcony was nice to sit and people watch. It is a shared balcony but there wasn't anyone out with us. Front desk gave us wonderful recommendations for dining; ask them about the rooftop restaurant, it's a must. They have eight parking spaces in front of the hotel for guests. We easily found a spot right across the street. They also have off site parking for a small fee. It's located right in the center of town. We didn't move our car once. Great nightlife nearby. You can hear some street noise. We put our AC on a constant fan and were able to sleep well. The only thing I'm not sure about is the shower does take a really long time to heat up, it's supposed to be a green feature but in the amount of time it takes to heat up I could have already finished my shower and then some. So not sure how that evens out. In any case we highly highly recommend this hotel!
Stayed 1 night in Jan 2022
Response from -Boutique Hotel Belgica Team on 2022/1/15
Dear Natacha, Thank you for taking the time to review your stay with us! We appreciate your positive comments. We are so glad to hear that you enjoyed our location and the tourist places in our surroundings. We are also grateful for having described our facilities in such of enthusiastic manner. On the other hand, it’s very important to us that our customers are more than satisfied. We will be working to resolve the heating issue immediately. We value our customers opinions and would like to thank you for bringing this to our attention. We're looking forward to having you again as a guest in our hotel. Once again thank you for choosing Hotel Belgica for your stay. Cordially, Boutique Hotel Bélgica

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2021

10/10 Excellent

Yating

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stylish boutique hotel, right near all the attractions. They have the Christmas celebration thing right now and it was fun. The staff are extremely helpful l. Enjoyed my stay here
Stayed 2 nights in Dec 2021
Response from -Boutique Hotel Belgica Team on 2021/12/28
Greetings: Thank you for the excellent feedback. It was an honor having you in our facilities.

10/10 Excellent

Dorota, Buffalo Grove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, super friendly staff, free parking on-side
Stayed 1 night in Nov 2021
Response from -Boutique Hotel Belgica Team on 2021/12/6
Greetings! Thank you for choosing Hotel Belgica for your stay. We are so happy to hear our hotel was up to your standars. We hope to welcome you once again!

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We awoke at 5:15am to a city worker using a very loud electric blower cleaning the nearby town square (why so early?) and even though we saw the note on the wall that it would take a few mins to get hot water since they were using solar I let the water run for 10-15 mins but no hot water arrived so I took a rather cold shower. Overall the room/bed was nice but would now stay there again based on these two items.
Stayed 1 night in Dec 2021
Response from -Boutique Hotel Belgica Team on 2021/12/6
Greetings Guest! We thank you for leaving us feedback on your experience with us. We regret that your experience was unsatisfactory and hope that you will accept our sincere apologies. At the moment we are working with the facilities to solve this situation and so that our guests can enjoy a pleasant experience. Again we apologize and hope that a future occasion will give us the opportunity to change your experience. Thank you for choosing Hotel Belgica for your stay.

10/10 Excellent

Biadey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Anthony

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are very clean and service is great
Stayed 1 night in Oct 2021
Response from BHB Team on 2021/11/5
Greetings: We appreciate the excellent score and for taking the time to rate your stay with us. It is an honor to have received you in our facilities. We are pleased to know that we met your expectations and that the cleanliness and service were to your liking. We hope to receive you soon. Once again, thank you for choosing us.

8/10 Good

Briseida Rivera

Liked: Staff & service
Stayed 1 night in Oct 2021

8/10 Good

WILFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regalo de cumpleaños
El hotel es un edificio del 1872 muy bien conservado. La ubicación prácticamente frente a la Plaza Las Delicias en Ponce. Restaurantes a distancia de caminar par de minutos. La habitación muy acogedora, espaciosa y con equipos al día. La atención en el vestíbulo muy buena. Me quedaría nuevamente aquí.
Stayed 1 night in Oct 2021
Response from -Boutique Hotel Belgica Team on 2021/10/31
Saludos Wilfredo. Gracias por la puntuación. Nos alegra que haya disfrutado en nuestras facilidades y en el pueblo histórico de Ponce. Esperamos darle la bienvenida en su próxima aventura en esta hermosa ciudad.

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay!
We enjoyed our stay. The room was very clean and the hotel is quaint with its historical touches. The room seemed smaller especially with a king size bed. Having the small balcony was nice touch although sometimes cars with loud speakers could be heard. Luckily it got quiet after 10 pm for most nights. The cafe/restaurant in the hotel served great coffee and breakfast. The staff was very helpful and friendly. The manager gave us detailed directions to another cafe to eat which we greatly appreciated. Being close to the Centre of the city and its nightlife was fun. Glad we stayed somewhere different in this family visit.
Stayed 4 nights in Oct 2021
Response from -Boutique Hotel Belgica Team on 2021/11/5
Greetings: We appreciate that you took the time to leave us a good rating. We are proud to know that your stay with us was fun. We strive to provide quality service and we are pleased to have met your expectations. We hope to receive you soon. Once again, thank you for choosing us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good overall stay
I would recommend the owner to remodel the interiors and rooms.. air conditioner makes a lot of noise. Other than that is a comfortable place, good for sleeping, people is very nice, we enjoyed a great coffee latte at the restaurant in the lobby. There is not much to do around.
Stayed 2 nights in Oct 2021
Response from BHB Team on 2021/10/13
Thank you for taking the time to leave us feedback. It was a pleasure to welcome you. We are glad to know that you enjoy the comforts of our facilities and the delicious coffee at the restaurant. We appreciate your suggestions, we continually improve our facilities without taking away from our colonial concept. Once again, thank you for staying with us.

10/10 Excellent

Carmella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable location was perfect!
Stayed 1 night in Sep 2021
Response from -Boutique Hotel Belgica Team on 2021/9/21
Greetings Carmella. Thank you for that amazing review! We hope to welcome you once again in our facilities.

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness, staff & service
No tiene muchas facilidades ni entretemiento, pero esta ok
Stayed 10 nights in Aug 2021
Response from -Boutique Hotel Belgica Team on 2021/9/16
Saludos Samuel. Gracias por habernos seleccionado para su estadía en la ciudad señorial Ponce. Lamentamos escuchar eso. Esperamos que su próxima estadía con nosotros y en esta ciudad histórica sea mas divertida y favorable.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2021
Response from -Boutique Hotel Belgica Team on 2021/9/2
Greetings Brenda. Thank you for taking the time to leave us a review. We hope you enjoyed your stay in our historical Hotel and we hope to welcome you again!

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic getaway
I stayed here for 1 week and loved it. If you love old historic spaniard buildings then this is for you. There's no elevators, but the room is clean, confortable, cool, high ceilings and my room had a balcony facing the city square & street. Everyone was welcoming and friendly. The beds are really comfortable, there's a small fridge and it keeps everything super cold! It's a plus.. highly recommend it. Parking can get challenging, but you'll always find a spot.
Stayed 7 nights in Jul 2021
Response from -Boutique Hotel Belgica Team on 2021/7/26
Greetings Mrs. Alma: Thank you for the excellent score. We are more than happy to know that you enjoy your stay with us. We hope to welcome you in a future occasion. Once again, thank you for choosing us.

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it!
We had a pleasant stay. The hotel has modern amenities while retaining some of its classic charm. Clean, friendly staff, and nice location on the square. We had a balcony room which was a great way to enjoy the location, but keep in mind it’s a shared space with neighboring rooms and allows in quite a bit of street noise. Not a problem for us, but worth noting. They have about 5 or 6 spots of street parking immediately in front of the hotel reserved for guests that seemed to be available most of the time but we opted for the reasonably priced secure parking lot a block away. Overall a good stay!
Stayed 4 nights in Jul 2021
Response from -Boutique Hotel Belgica Team on 2021/7/12
Thank you for the awesome score! We are pleased to know you enjoy your stay and we have met your expectation. Once again, thank you for choosing us.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from -Boutique Hotel Belgica Team on 2021/7/19
Thank you for staying with us and for the great score. We are pleased that we have met your expectations.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from BHB Team on 2021/8/19
Thank you for the excellent score, we hope you enjoy your stay.

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from -Boutique Hotel Belgica Team on 2021/6/24
Thank you for the great score and for taking the time to give us feedback. We look forward to welcome you once again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building, very friendly staff, free curb parking and an excellent location. The furniture and the balcony were gorgeous. Bathroom was adequate and I was happy to have the fridge. There was no breakfast and the on-site restaurant was closed most of the time we were there (Sunday-Tuesday night). The king size bed was lovely but very soft plus a foam topper: tough for my hubby who needs a firmer bed.
Stayed 3 nights in Jun 2021
Response from -Boutique Hotel Belgica Team on 2021/6/19
Thank you for the great score! We appreciate the time you took to give us feedback.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the charm of the property. Location is also phenomenal.
Stayed 2 nights in Jun 2021
Response from BHB Team on 2021/6/13
Thank you for the great score. We are pleased to know that you've enjoyed your stay with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location on the town center. Building is an old classical house. No amenities but with many shops and cafes nearby
Stayed 1 night in Jun 2021
Response from BHB Team on 2021/6/9
Thank you for staying with us and taking the time to leave us a great score. In a future occasion we can give you a few recommendations of places near the hotel.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from BHB Team on 2021/6/9
Thank you for staying with us and taking the time to leave us an excelent score.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is steps away from Plaza Delicias. The room was very confortable with high ceilings. Our room was next to the street so a bit noisy at night. Overall nice stay and nice hotel. I would stay again.
Stayed 2 nights in May 2021
Response from BHB Team on 2021/5/31
Thank you for staying with us and for the awesome score.

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from -Boutique Hotel Belgica Team on 2021/5/30
Thanks for Staying with us! We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021
Response from BHB Team on 2021/6/9
Thank you for choosing us and taking the time to leave us an excelente score.

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Floor
Stayed 1 night in May 2021
Response from BHB Team on 2021/5/15
Thank you the great score. We are please to know that you enjoy your stay with us.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife loves anything that has a history. The hotel is very clean, staff is great, and very cozy. You have to know what you are looking for, since this is a very old hotel and don’t have any luxuries; but if you aren’t looking for that, this is a great place!
Stayed 5 nights in Apr 2021
Response from BHB Team on 2021/5/11
Thank you for staying with us and for taking the time to leave us an excelente score.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is definitely old and shows signs of its age, plus the climate of southern PR, but that doesn't stop it from being absolutely gorgeous! The beds were very comfortable, the ceilings were sky high so we never felt cramped, and the staff were beyond friendly. Thanks to their recommendation, we went to Vista for dinner and had an absolutely mouth watering meal, along with some of the best views of the city. The hotel is very easy to find and we had no issue locating close parking.
Stayed 1 night in May 2021
Response from BHB Team on 2021/5/11
Grateful for the tremendous feedback and for staying with us.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel that is right in the square and plaza. Great coffeehouse and restaurant on the premises. Dog friendly and lots to do nearby. Professional and friendly staff. Great place overall!
Stayed 2 nights in Apr 2021
Response from BHB Team on 2021/5/11
Thank you for taking the time to give us an excellent score.

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from BHB Team on 2021/5/1
Thank you for the awesome score. We are glad you love your stay with us.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
V
Stayed 1 night in Apr 2021
Response from BHB Team on 2021/4/30
Thank you for the good score and for sharing your feedback with us.

6/10 Okay

Stephen

Was Fine for the Price
It was fine but it could be much better with some maintenance, some attention to the details, a good deep cleaning, and new mattress's ... I felt like I slept in a hole. Great location!
Stayed 3 nights in Apr 2021
Response from BHB Team on 2021/4/23
Thank you for staying us. We will be taking into consideration your recommendation.

8/10 Good

Carlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from BHB Team on 2021/4/23
Greetings: Thank you for letting us know about your experience with us, we appreciate the good score. We hope this is not the first time you visit us and we have the opportunity to welcome you once again to our facilities.

10/10 Excellent

Aldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Apr 2021
Response from BHB Team on 2021/4/25
Thank you for choosing us and for giving us an outstanding feedback.

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from BHB on 2021/4/16
Greetings: Thank you for the good score and for letting us know your opinion, which is very important to us. It is of great honor for us to know that your stay in our facilities was very much enjoyable. Once again, thank you for choosing Boutique Hotel Belgica for your stay

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Apr 2021
Response from BHB Team on 2021/4/23
Thank you for staying with us and for the good score.

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from BHB on 2021/4/16
Greetings: Thank you for the good score and for letting us know your opinion. It is a satisfaction to know that our amenities met your expectations. We look forward to welcoming you once again.