Find hotels near Polle - Valcava Ski Lift, Riolunato

"We spent our honeymoon here as we were married in San Miniato. The staff was wonderful especially Laura! There was a slight issue with our room, not only were they considerate, they upgraded our room and sent a gift to our room complimentary once hearing about our wedding. We will definitely make this a priority to our next visit!"

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"Wow, these guys really have this figured out. I don’t think DisneyWorld has anything on this hotel for well done theme based stays. It is enjoyable to walk around the premises just enjoying all the accoutrements and appointments. The breakfast is awesome. the restaurant was awesome, the staff is awesome, housekeeping is awesome. There is no detail that isn’t important in this hotel. Secure garage parking was really easy to access and kept my motorcycle safe and secure at night. I stayed an extra day I enjoyed this place so much."

"We are from Scotland and stayed here a week from 8th November. Excellent hotel. Lovely facilities and fantastic quality. Lovely room ( although we would have preferred to be in the main building than the tower), extremely comfortable bed and all facilities first class. The hotel is excellently positioned for exploring Lucca and reaching the train station to wider explore Tuscany.Staff were all exceptional - breakfast ladies deserve a special mention, they were all lovely and very efficient -as do all the reception staff who likewise were very helpful and always willing and available to assist. We were very impressed. A special mention to Greta on reception. Not only was she first class in dealing with any requirements we had- such as booking a private transfer to the airport- but she was always smiling and cheery and nothing was ever a problem. Compliments to everyone. We hope to be back and will highly recommend this hotel to anyone visiting Lucca. Well done and thank you Brian and Joyce "

"All good. "

"Helpful staff, good location and lovely breakfast ... Some rooms need new furniture."

"Great 5* experience! Faultless!"