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Platinum Tower at Sandos Playacar All Inclusive

5.0 star property

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Close to Playacar Beach and Playa del Carmen Maritime Terminal, Platinum Tower at Sandos Playacar All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a sports massage, or hydrotherapy at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, kayaking, and volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 2 swim-up bars and 3 poolside bars.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Room options

View all photos for Platinum King Junior Suite

Platinum King Junior Suite | View from room

Platinum King Junior Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front | Minibar, in-room safe, free WiFi, bed sheets

Platinum King Junior Suite Ocean Front

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Platinum King Master Suite

Platinum King Master Suite | Minibar, in-room safe, free WiFi, bed sheets

Platinum King Master Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front | Minibar, in-room safe, free WiFi, bed sheets

Platinum King Master Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed

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  • Pool
  • All inclusive
  • Spa
  • Kids pool
9.8 out of 10, Exceptional, 607 reviews
The price is NT$38,979
NT$47,271 total
includes taxes & fees
Apr 12 - Apr 13
Palmaïa-The House of AïA: All Inclusive Wellness Resort
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About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Platinum Tower at Sandos Playacar All Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary and Temazcal Natura. Scuba diving, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Visit our Playa del Carmen travel guide
Map
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach
    Playacar Beach
    14 min walk - 1.2 km
  • Quinta Avenida
    Quinta Avenida
    19 min walk - 1.6 km
  • Playacar Golf Club
    10 min walk - 0.9 km
  • Mayan Ruins of Playacar
    13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal
    19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Don Rafael
    5 min drive
  • La brioche
    2 min walk
  • Starbucks
    15 min walk
  • Perché No Italian Food
    14 min walk
  • The Admiral
    10 min walk

About this property

Platinum Tower at Sandos Playacar All Inclusive

Luxury all-inclusive hotel near Quinta Avenida
Near Playacar Beach and Playa del Carmen Maritime Terminal, Platinum Tower at Sandos Playacar All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a sports massage, and hydrotherapy at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkeling, kayaking, and volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 2 swim-up bars and 3 poolside bars.
Additional perks include:
  • 8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, tennis courts, and babysitting (surcharge)
  • A pickleball court, wedding services, and coffee/tea in the lobby
Room features
All guestrooms at Platinum Tower at Sandos Playacar All Inclusive boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Balconies, fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Yoga

Entertainment

Access to onsite nightclubs
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 5000 per accommodation, per stay
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Platinum Tower at Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Platinum Tower at Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platinum Tower at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Platinum Tower at Sandos Playacar All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Platinum Tower at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, mini golf, and more.

Where is Platinum Tower at Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar hotel is within 1 mi (2 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Main Beach. Xplor Theme Park is 3 mi (4.9 km) away.

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