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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Photo gallery for Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Featured Image
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
4 outdoor pools, free cabanas, pool umbrellas

Overview of Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

5 out of 5
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Follows industry sanitization guidelines
Carretera Federal 307 Chetumal, Puerto Juarez km 313 Punta Brava C.P., Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida16 min walk
  • Popular LocationPlaya del Carmen Main Beach17 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)1 min drive
  • Popular LocationMaroma Beach25 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya is on the beach. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Traveling with kids? Consider Yucatek Divers, or check out an event or a game at Mario Villanueva Stadium Madrid. Take an opportunity to explore the area for water adventures such as swimming.

What's nearby

  • Yucatek Divers - 13 min walk
  • Paseo del Carmen - 15 min walk
  • Quinta Avenida - 16 min walk
  • Playa del Carmen Main Beach - 17 min walk
  • Maroma Beach - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

About this property

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

Upscale hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 280 soundproofed rooms feature free WiFi and memory foam beds. Guests can enjoy upscale touches like private spa tubs and deep soaking tubs, while LED TVs with satellite channels and first-run movies provide a bit of entertainment.
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya offers 280 air-conditioned accommodations with private spa tubs and iPod docking stations. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium satellite channels, first-run movies, and DVD players. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Naay Spa has 7 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • 6 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 2 poolside bars, 3 bars/lounges and 1 beach bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Children's pool
  • Evening entertainment
  • Free water park access
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's pool
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • American (Sign language)
  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • DVD player
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Private spa tub
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee
  • Valentine's Day gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards; cash is not accepted
Property Registration Number OPERADORA GENTION SA DE CV

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Hotel

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 7 out of 29 reviews
5 - Excellent 24%
Rating 4 - Good. 8 out of 29 reviews
4 - Good 28%
Rating 3 - Okay. 6 out of 29 reviews
3 - Okay 21%
Rating 2 - Poor. 6 out of 29 reviews
2 - Poor 21%
Rating 1 - Terrible. 2 out of 29 reviews
1 - Terrible 7%

3.9/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Staff & service, amenities
Muy bonito tratando de tener el mejor servicio pero..." LA PLAYA NO SIRVE "!!!!! y mis vecinos de habitación los reporte 2 veces por fumar mariguana todo lo demas muy bueno
Stayed 4 nights in Oct 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness
Our experience at this resort was unfortunately very disappointing. It began well but it quickly turned sideways. We were traveling with a our 3 year old and our room had a Murphy bed. We asked them at 3 pm if they could set the bedding so he could use it at night they never showed up and we had to keep calling them. Our son had to sleep on the bare mattress until they eventually showed up at 9 pm after several calls and visits to the front desk. The morning buffet at the yacht club has a lot of options but most of the food tasted bland and looks days old, the staff in general feels rude and annoyed to be there. Another big problem is the reservations for restaurants in the concierge. Our second night we wanted to go to the pizza restaurant and they told us it was all booked up and didn’t had reservations available. We went to the restaurant just to check and it was basically empty and they were happy to give us a table. The same thing happen when we tried to book a cabana for AQUA NICK, their water park. They first told us they didn’t had any available so we asked with another person later in the day and she was able to book one for us. The cabana was 500 dls for the day and when we arrived at the park no one knew about our reservation and the staff was quite rude when we asked them where to go te get our cabana. Our room AC made the floor slippery, very dangerous for kids. The tub in our room was very dirty.
Stayed 2 nights in Oct 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
I'm not happy with my stay at the Nickelodeon resort.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s a good hotel, nevertheless you need to be aware of some things, bell boys services is reall bad, bags are delayed and you need to look for them. Also beware of the guys looking to get you hooked on selling a membership, they offer cupons or discounts and never applied. Front desk staff always seem bothered to listen to guest.
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
Still missing a couple
Stayed 2 nights in Sep 2021