City Express by Marriott Playa Del Carmen
3.5 star property

Comfortable suburban hotel near Playa del Carmen Main Beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

City Express by Marriott Playa Del Carmen

Photo gallery for City Express by Marriott Playa Del Carmen

Exterior
Restaurant
Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing
Free daily full breakfast
Lobby

Overview of City Express by Marriott Playa Del Carmen

Reviews
7.6

Good

Popular amenities

  • Breakfast included
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
The price is NT$2,611
Price available on 2024/4/28

Explore the neighborhood

Avenida Balamkanche, Playacar Fase II, Playa del Carmen, QROO, 77710
  • Popular LocationDon Sirloin Playacar1 min walk
  • Popular LocationCenote Chaak Tun15 min walk
  • Popular LocationXaman Ha Aviary15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
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Room options

Room, 2 Double Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Playa del Carmen

City Express by Marriott Playa Del Carmen is located in Playacar, a neighborhood in Playa del Carmen, and is in the suburbs and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Cenote Chaak Tun are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 20 min walk
  • Playacar Golf Club - 6 min drive
  • Playa del Carmen Main Beach - 6 min drive
  • Xcaret Eco Theme Park - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Starbucks - 9 min walk
  • McDonald's - 10 min walk
  • Rolandi's - 2 min walk
  • Perché No Italian Food - 9 min walk
  • El Gran Taco - 12 min walk

About this property

City Express by Marriott Playa Del Carmen

Hotel near Playa del Carmen Main Beach
Close to Playacar Golf Club and Playa del Carmen Maritime Terminal, City Express by Marriott Playa Del Carmen provides free full breakfast, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • An electric car charging station, a vending machine, and 1 meeting room
  • An elevator, a front-desk safe, and a 24-hour front desk
Room features
All 135 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

City Express Playa Carmen
City Hotel Playa Express Carmen
City Express Playa Del Carmen Riviera Maya, Mexico
City Express Playa Carmen Hotel
City Express Playa del Carmen
City Express by Marriott Playa Del Carmen Hotel
City Express by Marriott Playa Del Carmen Playa del Carmen
City Express by Marriott Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does City Express by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at City Express by Marriott Playa Del Carmen?

As of 2024/3/28, prices found for a 1-night stay for 2 adults at City Express by Marriott Playa Del Carmen on 2024/4/28 start from NT$2,611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Playa Del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Express by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express by Marriott Playa Del Carmen?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express by Marriott Playa Del Carmen located?

Located in Playacar, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center, Playa del Carmen Main Beach, and Quinta Avenida. Xplor Theme Park is 3 mi (4.8 km) away.

City Express by Marriott Playa Del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 1006 reviews" "
Rating 8 - Good. 338 out of 1006 reviews" "
Rating 6 - Okay. 157 out of 1006 reviews" "
Rating 4 - Poor. 95 out of 1006 reviews" "
Rating 2 - Terrible. 90 out of 1006 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is accesible , ease to find, comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Catherine, Calgary

Stayed 1 night in Mar 2024

2/10 Terrible

GHASSAN

Traveled with family and small children, Traveled with family
Disliked: Staff & service
We had a Difficult experience being at this hotel as the front desk didn’t speak any word of English. I find it weird and disappointing to be at such a brand hotel that employs staff that don’t speak English especially with customer facing positions. We wasted our morning on the first day trying to take information about where to go to the beach and Parking information. The receptionist was using the phone for translation. Also the attitude of receptionist was so indifferent and rude. Also on the day of our arrival, which was late and we have a 20 months old baby with us, they told us that they have no more rooms left and transferred us to the suites building! They claimed it was an upgrade, but I am not too sure about that. Be careful with your belongings as our daughter’s shoe and an iPhone charger disappeared from our room. We engaged with the management to find them but no luck.

10/10 Excellent

Nedra, Homer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a nice restaurant that shared the hotel’s parking lot, & we enjoyed dinner there.
Stayed 1 night in Jan 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

askari

Stayed 2 nights in Dec 2023

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and friendly, Clean room and free breakfast.
Stayed 1 night in Dec 2023

2/10 Terrible

Olga

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible conditions, old and beoken furnitures. Extremely dirty. The worst hotel I ever was in my life. I was confused with city express suites and unfortunately as a mistake I choose the wrong one (?city express hotel) . This one is TERRIBLE.
Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the beach and restaurants
Stayed 2 nights in Jun 2023

6/10 Okay

Elaine

Stayed 1 night in May 2023