Thank you for your rating and kind feedback, Saul! We're delighted to hear that you had a very good experience with us. If there's anything specific you particularly enjoyed or any suggestions you have for us to make your next stay even better, please feel free to let us know. We appreciate your support and look forward to welcoming you back for another great stay in the future!Warm regards

Thank you for bringing these issues to our attention. We apologize for any inconvenience you experienced during your stay. Rest assured, we'll address these concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay.Warm regards

Thank you for sharing your feedback, Tian. We appreciate your honesty and constructive criticism. We're glad to hear that you found our property beautiful, our staff friendly and helpful, and our amenities like the buffet breakfast and AC satisfactory.However, we're truly sorry to hear about the issues you encountered during your stay. We understand that a malfunctioning room lock can be frustrating and concerning, especially when it affects your peace of mind and safety. Rest assured, we already took care of this issue to ensure it doesn't happen again in the future.Regarding your other concerns, such as the restaurant options, transportation, and room amenities, we'll take your feedback into consideration as we continuously strive to improve our services and facilities.We apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience.Warm regards

Thank you for letting us know, Andrea. We appreciate your patience and understanding. Rest assured that your comments have been shared with our team, and we're taking steps to address the issues you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards

We apologize for the experience you had, Justin. Your feedback is valuable to us, and we're already addressing maintenance and cleanliness in our common areas. We appreciate your patience and hope you'll consider giving us another chance to exceed your expectations in the future.

Hey Gang,We're sorry to hear about your experience. If you have any specific feedback you'd like to share with us, please feel free to reach out. We're always looking for ways to improve our guests' experiences.

Hi Megan,Thank you for your feedback. We'd love to hear more about your experience to see how we can improve. Please feel free to share any specific concerns or areas where you think we could do better. Your input is invaluable to us. We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards.

Dear Maila,Thank you for your fantastic review and for rating us 5 stars! We're delighted to hear that you appreciated our great prices, convenient location, and unique hotel features. We're especially glad that our front desk team made you feel at home during your stay. Your comfort and satisfaction are our top priorities, and we're thrilled to have provided you with a memorable experience. We can't wait to welcome you back for another wonderful stay in the future!

Hi Fernando,Thank you for your rating and feedback. We're pleased to hear that you had a positive experience overall, although there may have been some areas where we fell short of perfection. Your input is invaluable to us as we continually strive to enhance our guests' experiences. If there are any specific areas or aspects you feel we could improve to earn a 5-star rating from you in the future, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to welcome you back for an even better stay next time!Warm regards.

We're delighted to hear you enjoyed the scenic surroundings, clean rooms and bedding, friendly staff, and our delicious breakfast offerings! We're also pleased you found it convenient to grab towels for the beach. Your feedback means a lot to us, and we're thrilled to have provided you with a great experience. Thank you for sharing your thoughts!

Hi Dennis,Thank you for your rating and feedback. We're glad to know that you had a positive experience overall. If there's anything specific you think we could improve to turn your 4-star experience into a 5-star one, please feel free to let us know. Your input is highly valued, and we're always striving to enhance our guests' satisfaction. We hope to have the opportunity to welcome you back soon for an even better stay!Warm regards, [Your Name or Hotel Team]

Muchas gracias por tu calificación Ángel, esperamos pronto tener el gusto de hospedarte de nuevo.¡Saludos!

Hello Diana, trust you are well.Thank you for your comments, we hope your stay with us was pleasant.Regarding the shuttle, we don't have an internal shuttle service, but we can help you scheduling private transportation, taxi or renting a car for your next stay.We hope to have you back soon.

Hello Sergio, trust you are well.Thank you for staying with us and thank you for your comments. We're glad that everything went well during your stay and you felt like home.We hope to have you back soon.Cheers.

Hola Edgardo, muchas gracias por hospedarte con nosotros y por tus comentarios.Nos da gusto saber que el hospedaje te pareció conveniente y que nuestro personal te hizo sentir como en casa.Te esperamos pronto.

Thank you for your rate.Best.

Thank you for reviewing your recent stay at Casa Kaoba . It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thanks for choosing us.

Hello Martha, good afternoon, we thank you for your review and the given punctuation. We are very happy to know you had a wonderful stay and that you liked everything, and felt welcome and well attended.

Dear Juana, we thank you for taking the time to write this review. We are very pleased to know you found the hotel very nice and clean. And that you felt welcome and well attended by our staff. We hope you enjoyed your stay at Casa Kaoba!

Dear Jaun, we thank you for the given punctuation. We hope you enjoyed your stay at Casa Kaoba!

Hello Bambi, we thank you for taking the time to write this review. We are glad the location of the hotel next to the Xcaret parks worked for you, and that you enjoyed the food at the restaurant, and the hotels peaceful ambience. We will take into consideration your suggestion about the breakfasts time. We are glad you felt well attended by Agustina. We hope you enjoyed your stay at Casa Kaoba!

Dear Elizabeth, we thank you for taking the time to write this review. We are glad to know you felt welcome by our staff, that you found everything clean, and enjoyed the breakfast. We are happy to know you loved the fact that the hotel is pet friendly!We appologize for the inconveniences about the A/C, we have already reported it to the maintenance department. Unfortunatelly the room you booked is a Standard one and has no fridge, the Suites and Double Suites, are the ones with fridge and fully equiped kitchen. We hope you had a nice stay at Casa Kaoba!

Dear Bambi, we thank you for taking the time to write this review, and for the given puntuation. We are very happy to know you enjoyed the room, its amenities and cleanliness. As well as you enjoyed the swimming pool, jacuzzi and the included breakfast at the restaurant.We hope you had a wonderfull stay at Casa Kaoba!

Dear Cristina, we thank you for the given score. We hope you had a wonderful stay at Casa Kaoba!

Hello Fernando, we are sorry if you did not have the best experience. We would have liked to know if there was something wrong.