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Reviews of Oxford Suites Pismo Beach

2.5 out of 5
Oxford Suites Pismo Beach
651 Five Cities Dr, Pismo Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 939 out of 1540 reviews" "
Rating 8 - Good. 397 out of 1540 reviews" "
Rating 6 - Okay. 120 out of 1540 reviews" "
Rating 4 - Poor. 48 out of 1540 reviews" "
Rating 2 - Terrible. 36 out of 1540 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous as always.
Stayed 1 night in Apr 2024
Response from TB on 2024/5/3
Thank you Hector!Have a great day and we hope to see you back soon!

10/10 Excellent

anna

Me and my husband had. Great time . Enjoyed the swimming pool and had great breakfast at the restaurant. Just a Spanish style hotel made it a better experience for us, San Luis Obispo county is awesome and great weather even though it is April ! Been here couple of times and plan to come again .
Stayed 1 night in Apr 2024
Response from TB on 2024/4/29
Thank you Anna!We appreciate you sharing the details and hope to see you back soon!

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Thank you!
Stayed 1 night in Apr 2024
Response from TB on 2024/4/29
Thank you Jane!

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Traveling with 2 teenagers so the extra bed and more space was wonderful.
Stayed 3 nights in Apr 2024
Response from TB on 2024/4/29
Thank you Veronica!Have a great day and we hope to see everyone back soon!

6/10 Okay

Dennis

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They provide decent hot breakfast but worst coffee we have ever had in any hotel! Why not serve decent PEETs coffee like other hotels? Only two hot items repeated every day of the week
Stayed 1 night in Apr 2024
Response from TB on 2024/4/29
Thank you Dennis,We appreciate you and the feedback. Sorry you didn't enjoy the coffee, we have not had any complaints in years so perhaps that particular brew wasn't correct but we will look into it. Have a great day and we will see you back soon!

8/10 Good

Stacy

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were awesome and kind! The room was not as clean as it should be. There was hair on the towels, the top of the toilet seat was dirty and the shower wasn’t clean either so it was a disappointment for sure on the cleanliness :(
Stayed 1 night in Apr 2024
Response from TB on 2024/4/22
Thank you Stacy,We appreciate you and the feedback. I will be working with the housekeeping crew to address this issue. We hope to see you back soon and please have a great day!

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there. Quiet, pool is great and not far from shopping
Stayed 2 nights in Mar 2024
Response from TB on 2024/4/17
Thank you Regina!Have a great day and we will see you back soon!

10/10 Excellent

uday

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little find in Pismo Beach. Clean, safe, good sized rooms… the fact that each room has a sitting room is a very welcome addition. Staff was very friendly and helpful. Would definitely stay again and highly recommend for the value conscious traveler. Great value for money in Pismo and conveniently located right off the highway.
Stayed 2 nights in Apr 2024
Response from TB on 2024/4/15
Thank you Uday!So happy you had a great stay, hope to see you again soon.

10/10 Excellent

Griselda

Stayed 1 night in Apr 2024

8/10 Good

Noel, Valinda

Traveled with family
Liked: Cleanliness, staff & service
Property seems to be updated, clean and close proximity to shops and restaurants. Try to get above floor as the ceiling/2nd floor seems to be paper thin. We can hear people’s footsteps at all times and whenever they move a chair or luggage, it sounds like they are moving furnitures. I don’t need to tell you the creaking noise with moaning in the early mornings. Luckily our 12-year old sleeps like a log. It would have been an awkward convo.
Stayed 2 nights in Apr 2024
Response from TB on 2024/4/15
Thank you Noel!We appreciate you and the details. I am sorry about the noise issues, good advise. Bot quite ready to have the talk with your son yet especially under those circumstances. Have a great day and we will see you back soon!

10/10 Excellent

Desirea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the amenities this property had to offer. This location is family friendly, great pool hours, clean, good breakfast, and even a bar for the parents. I definitely will be returning.
Stayed 2 nights in Apr 2024
Response from TB on 2024/4/11
Thank you Desirea! Cool details we appreciate you sharing, have a great day!See you back soon.

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a King room for two nights and we were very pleased with the room. It was spacious and we liked the fact that the bedroom was separate from the front room. The only thing I saw was the cabinets in the bedroom area were very worn and loose. But nothing that would keep me from staying here again. It was very chilly so we didn't use the pool/spa. The hotel was very close to the Pismo Pier area and not a far drive from Walmart and other shopping. All in all great bang for my buck.
Stayed 2 nights in Apr 2024
Response from TB on 2024/4/11
Thank you Gina,I will have our Team look at those cabinets. Thank you for letting me know. Glad you had a great stay and we will see you back soon!

10/10 Excellent

Bryon, Red Deer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff extremely friendly and hotel offers more than other hotels
Stayed 1 night in Apr 2024
Response from TB on 2024/4/11
Thank you Bryon!Have a great day and we will see you back soon!

6/10 Okay

michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TB on 2024/4/11
Thank you Michael!Have a great day!

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, great staff, and cozy rooms. Bathrooms need remodeling/ upgrades.
Stayed 1 night in Apr 2024
Response from TB on 2024/4/11
Thank you Mayra!Hope to see you back soon!

8/10 Good

Ballard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Great desk staff. Good room for the cost. 50/50 on the bar staff. 1st gal was great. 1st guy needs customer service training. 2nd male staff, polite but pretty much matter of fact. Breakfast lacking. No choice on yogurt, no sweet rolls. Hash browns not cooked, eggs crumbled up into pellets. People might say I’m harsh but we paid good money and I expect customer service and quality product.
Stayed 5 nights in Apr 2024
Response from TB on 2024/4/9
Thank you Ballard,We appreciate you and the feedback. I will bring your concerns to the Team. Have a great day and we hope to see you back soon!

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was reasonable, room was spacious. This trip was just the two of us, but there was plenty to do for kids and adults. The pool was hopping, patio lights with a fire pit and nice seating. Breakfast in the morning was decent. Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from TB on 2024/4/9
Thank you Randy!Glad you enjoyed your get away, maybe next time bring the kiddos! See you back soon!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything worked. A little surprised they only clean your room twice a week.
Stayed 4 nights in Mar 2024
Response from TB on 2024/4/9
Thank you Stephen!You can request additional service anytime throughout your stay. Have a great day and we will see you back soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Oxford Suites on 2024/4/12
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dyani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TB on 2024/4/9
See you back soon Dyani!

10/10 Excellent

teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful and CLEAN!!
Stayed 1 night in Apr 2024
Response from TB on 2024/4/9
We appreciate you Teri!

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from TB on 2024/4/9
Thank you Raul!

10/10 Excellent

Ian, Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint property with lots of character. The rooms were well stocked and the staff were excellent. The grounds were well looked after and the roo.s were clean. We would definitely stay therw again and highly recommend it.
Stayed 1 night in Apr 2024
Response from TB on 2024/4/9
Thank you Ian!Have a great day and we hope to see you back soon!

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from TB on 2024/4/9
Have a great day Claudia!See you soon!

6/10 Okay

dianna

Liked: Cleanliness, amenities
Stayed 3nights - the grass area in front of my unit was busy and noisy. I’m happy that I was no where near the pool area. The cantina was nice -thank you for the cocktail and chips. I let the staff know at checkout of the refrigerator issue. I recommend staying on the top floor as the people upstairs had no respect for those below. In hindsight I should’ve called the front desk. Parking is great - location is freeway close. Breakfast was good ! Thank you
Stayed 3 nights in Mar 2024
Response from TB on 2024/4/4
Thank you Dianna!Thank you for your recent visit and for the feedback! Please never hesitate to reach out to us as our Team is well trained in how to quite down rowdy neighbors. This is certainly one of our busiest times, being Spring Break, lots of big families and sports teams. Check us out during the week in off time and its so much quieter!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Not a typical apartment style hotel.
Stayed 1 night in Apr 2024
Response from TB on 2024/4/4
Thank you Brian!See you back soon!

10/10 Excellent

carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the dog park and the included breakfast. The beds were comfortable, too.
Stayed 1 night in Mar 2024
Response from TB on 2024/4/2
Thank you Carolyn!Have a great day and we hope to see you back soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TB on 2024/4/4
Have a great day Kathleen!

8/10 Good

connie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Big room but loud parties going on
Stayed 1 night in Feb 2024
Response from TB on 2024/4/2
Thank you Connie!Please let us know about any loud groups or bad behavior. We keep it anonymous and our Staff in trained in how to deal with those types of situations plus we have security.Still happy you had a great time and we hope to see you back soon.

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very friendly, price is excellent for two night. The suite is very roomy
Stayed 2 nights in Mar 2024
Response from TB on 2024/4/2
Thank you Mike!Your 5 star too!

10/10 Excellent

LaDonna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from TB on 2024/4/2
Thank you LaDonna!Thrilled you had a great stay!

8/10 Good

Susan, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow elevator
Stayed 1 night in Mar 2024
Response from TB on 2024/4/2
Thank you Susan!Have a great day and we hope to see you back soon!

6/10 Okay

carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a average hotel.We stayed on the first floor near the stairs and we woke up at 5am because people make a lot of noise when going down the stairs and talking loudly at that time.So we didn’t really rest and the sofa bed was really uncomfortable. We won't go back to this hotel.
Stayed 1 night in Mar 2024
Response from TB on 2024/4/2
Thank you Carolina!We appreciate you and the feedback. I'm sorry you didn't enjoy the sofa bed. They are new. Please request a room away from the stairs to avoid any noise issues. Despite these challenges we hope to see you again in the future.

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience.
Stayed 1 night in Nov 2023
Response from TB on 2024/3/26
Thank you Justine!We appreciate you!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
I normally don’t do reviews but I really like this hotel It’s a pet friendly hotel
Stayed 2 nights in Mar 2024
Response from TB on 2024/3/26
Thank you Martha!Well thanks for making an exception for us! :) See you back soon!

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from TB on 2024/3/27
Thank you Mona!See you back soon!

10/10 Excellent

Mukul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities
Response from TB on 2024/3/25
Thank you Mukul!Have a great day and we will see you back soon!

8/10 Good

Sabrina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel right off the freeway. Kids loved the heated pool. I noted during check in that it was my friends birthday and they left her a nice surprise of snacks and a Happy Birthday note in her room!
Stayed 1 night in Mar 2024
Response from TB on 2024/3/25
Thank you Sabrina!Hope you friend had a great birthday. We appreciate you and hope to see you back soon!

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
love that it reminds me of a mexico 🇲🇽 trip, very beautiful and peaceful! pool and jacuzzi were amazing loved the experience very clean place and love how friendly the safe were! overall we had an amazing experience definitely worth it we will be back soon
Stayed 1 night in Mar 2024
Response from TB on 2024/3/25
Thank you Andrea!We definitely have a Mission style feel to the resort. Glad you enjoyed it and we hope to see you back soon. Have a great day!

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from TB on 2024/3/25
Thank you Judy!

10/10 Excellent

Ernst, Normandy Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary alcoholic beverage at the bistro was a nice pleasant surprise! I would stay here again
Stayed 1 night in Mar 2024
Response from TB on 2024/3/25
Thank you Enrst!Have a great day and we will see you back soon!

10/10 Excellent

Leticia

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! 😁
Stayed 1 night in Mar 2024
Response from TB on 2024/3/19
Thank you!

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gal at Front desk was super helpful (she's from Santa Barbara) so friendly and helpful. We were pleasantly surprised with the breakfast vouchers and complimentary cocktail upon arrival. Amin at the bar was great made great drinks, met so many amazing people from California and our room was perfect. Did a little door dash and had some excellent Mexican food delivered right to the front lobby.
Stayed 1 night in Mar 2024
Response from TB on 2024/3/18
Thank you Bruno!Ill share this with the staff. Hope to see you back soon, have a great day!

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from TB on 2024/3/18
Thank you Mariah!

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet hotel which I did not expect since it’s a fairly big property but rooms are spaced out and it feels comfortable. The suites are nice with two separate areas in the room, good for multiple day stays.
Stayed 1 night in Mar 2024
Response from TB on 2024/3/15
Thank you David,Happy you had a great stay, we hope to see you back soon!

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast variety,fast room service with house keeper.promt receptionist .
Stayed 1 night in Mar 2024
Response from TB on 2024/3/13
Thank you Fred!Have a great day and we will see you back soon!

10/10 Excellent

Melanie, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was great that checked me in, Angelica I believe her name. My room was nice, the bed was so comfortable, usually I miss my home bed but I was happy. My good friend stayed and they made sure she was located next to me. We really appreciated it, this place is reasonably priced. Everything is so close as well, I always stay here.
Stayed 3 nights in Mar 2024
Response from TB on 2024/3/11
Thank you Melanie!I think perhaps it was Alicia! None the less I will share this with our Team. So happy you had a great time and we will see you back soon!

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the suite was bigger
Stayed 1 night in Mar 2024
Response from TB on 2024/3/11
Thank you Anand!Have a great day!

10/10 Excellent

Mrs, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and nice
Stayed 1 night in Mar 2024
Response from TB on 2024/3/11
Thank you!See you back soon!

10/10 Excellent

RYAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and fairly priced- we will be returning!!
Stayed 1 night in Mar 2024
Response from TB on 2024/3/11
Thank you Ryan!We appreciate you, have a great day!