Family Chalet, 3 Bedrooms (C90) | Front of property
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Reviews of Pine Mountain Club Chalets Resort

3 out of 5
Pine Mountain Club Chalets Resort
14475 GA-18, Pine Mountain, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 2 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 4 nights in Dec 2023

4/10 Poor

Belinda

Traveled with family
Property is really nice and has plenty of activities to keep everyone happy. The beds also slept surprisingly well. However, on the last night of our stay the bathroom ceiling started leaking and it sounded like someone was taking a shower all night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Different type of vacationing for me, but it was ok.
Stayed 2 nights in May 2022
Response from PMCC on 2022/7/3
Thank you for your feedback

8/10 Good

Ashlee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2022

8/10 Good

Allyson, Spring

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cabin was perfect for our family staying here. Right on the lake. Great size. Cabin and furniture are older but still very nice. I would stay here again.
Stayed 2 nights in Oct 2021

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021
Response from PMCC Team on 2021/6/26
Thank you for choosing Pine Mountain Club Chalets Resort for your recent getaway! We are so happy that you enjoyed your visit with us and hope you will come again soon!

10/10 Excellent

Britta

Traveled with family
Liked: Cleanliness, room comfort
Callaway Gardens
Out cottage was beautiful, spacious, and super comfortable. The surroundings are amazing and there is lots to do at Callaway Gardens. We love our yearly trips!!
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
Property was a bit tired and musty. No coffee
Stayed 2 nights in May 2021
Response from PMCC Resort on 2021/6/18
HI, We are glad you enjoyed your stay. Yes, the cabins are individually owned and the owner's do not provide coffee.

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2021
Response from PMCC on 2021/6/18
Thank you for your feedback. We are excited you enjoyed your stay!!

8/10 Good

charlotte

Traveled with family
Liked: Room comfort
Dirty
Place was very good for what we needed, however jacuzzi did not work, oven was filthy, silverware was filthy, place needs a good over haul.
Stayed 4 nights in Apr 2021
Response from PMCC on 2021/6/18
HI Charlotte, We are excited you enjoyed your stay. However, we do not have Jacuzzi's here at our property.Thank you for your time.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved being right on the lake. The beds were not terribly comfortable, though. No paper towels at all.
Stayed 3 nights in Apr 2021

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

James, Pine Mountain

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rustic feel, patio was nice, the loft was cute. WiFi was fast and still felt connected to world.
Stayed 2 nights in Jan 2021

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Eiland, Hortense

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place for families. Beautiful scenery for couple! All you need spot!
Stayed 2 nights in Dec 2020
Response from PMCC Resort on 2020/12/14
Thank you. We are so excited you enjoyed your stay!

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020
Response from PMCC Resort on 2020/12/14
Thank you!! We are so excited you enjoyed your stay with us!!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the quietness of the area. The cleanliness of the grounds and cabin.
Stayed 2 nights in Oct 2020
Response from PMCC Resort on 2020/12/14
Thank you!! We are so excited you enjoyed your stay.

10/10 Excellent

Lisa, LaGrange, Ga

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
My family was totally surprised at the beauty of this "best-kept secret in Pine Mountain, Ga. I will be coming back and will most definitely recommend it to others.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Labor Day couples retreat was wonderful! Cabin 107 was updated and clean (did have to air out due to the damp odor). Staff was friendly and responded promptly to ensure our stay was great.
Stayed 2 nights in Sep 2020

4/10 Poor

Kathy

Traveled with family
Disliked: Cleanliness
Not a Good Choice
Do not rent #14! Everything except the bathroom is old, worn out, out of date, or dirty. All the cookware was in really bad shape. I would't even donate it to a charity! The carpet has huge stains on it in the living/dining area. The front door didn't close properly. The only light in the upstairs loft is in the ceiling fan. There isn't a bedside light. We had other family members stay in another chalet w/same layout and it had been completely renovated and was the same price. Felt like we overpaid. I told the office and asked for a partial refund. They said they'd mention it to the owners. Crickets....heard nothing.
Stayed 2 nights in Jun 2020

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, room comfort
would stay again
Setting was amazing! The house was comfortable and nice, but really needed a deep cleaning. There were a lot of spiders. But, the lake view was fabulous! We enjoyed our outdoor time and enjoyed fishing. It was a peaceful retreat, which is exactly what we needed. Would stay again!
Stayed 4 nights in May 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Amenities
Quietness and friendliness of staff-liked. On Expedia reservation site itself, there was not explicit enough info. regarding the pet policy and additional pet fees.
Stayed 3 nights in Jun 2020

8/10 Good

David

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Nice resort!
It was a nice resort, lots of outdoor activities and very close to Callaway Gardens. The chalet we stayed in was a nice facility, however it was not clean. I reported the condition of the chalet to the front desk at departure. The manager called me almost immediately to express her apologies for the condition of the chalet.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Booked at the last minute, it was what I needed super quiet getaway for my wife and me. We will probably come back at some point.
Stayed 2 nights in Jun 2020
Response from B- on 2020/6/18
We would love to have you back! Thank you so much for coming and we value all your business!

10/10 Excellent

Maria, Miami

Traveled with family and small children
Liked: Cleanliness, amenities
Amazing 😍 too quiet clean and super nice apart from that it has shops restaurants and other nearby I want to return I loved this resort
Stayed 4 nights in Dec 2019
Response from Holly on 2020/1/8
Thank you for staying with us! We are thrilled you enjoyed your stay.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay!
We’ve stayed in the chalet’s for the last 9 years. Always love the service and accommodations.
Stayed 2 nights in Dec 2019
Response from Holly on 2020/1/1
Thank you!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
This is an excellent place to stay. I was very pleased except for the fact that multiple electrical outlets were loose, making it difficult to keep phones and computers charged. Other than that it was good and was a fun trip.
Stayed 2 nights in Dec 2019
Response from Holly on 2019/12/26
Thank you for your feed back. May I ask which cabin you stayed in so I can get those issues resolved.

4/10 Poor

Mom, Tupelo

Traveled with family
Disliked: Amenities, property conditions & facilities
The first thing we noticed was that there was not free wifi. We called about it several times but never got a working password. Then we began seeing bugs and spiders. When the roof started leaking, that was the last straw. The cabin was expensive and definitely not worth the money! We will never go back.
Stayed 2 nights in Aug 2019
Response from Pmcc on 2019/9/11
We would like to discuss your issues further. Please give our office a call.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from PMCC Staff on 2019/9/11
Thank you for staying we us. We are thrilled you enjoyed your stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
nice quiet place to stay very roomy and a lot of activities in the area
Stayed 3 nights in Aug 2019
Response from Holly on 2019/9/5
Thank you for your stay. We are excited you enjoyed and look forward to seeing you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Holly on 2019/4/26
Thank you!! Glad you enjoyed your stay.

6/10 Okay

Verified traveler

Traveled with family
3 bedrooms each with a bathroom. Updated kitchen. Would have liked to have at least one more TV.
Stayed 2 nights in Apr 2019
Response from PMCC Staff on 2019/4/16
Thank you for your suggestion, we will keep this in mind.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. very comfortable cabin for 5 adults and two kids.
Stayed 2 nights in Feb 2019
Response from Holly on 2019/2/27
Thank You Mike. We are happy you enjoyed your stay and we look forward to seeing you again soon!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep looking! Do not stay here!!! Filthy
We came here to see the lights and celebrate a 2 year olds birthday! Great area. However, do not stay here. The place is FILTHY! We found a tampon in our bed (so we picked a different bed), sticky stuff on the coffee table, a dog toy and candy under the recliner, dirty socks in the chair, mold, hair and bugs in the bathroom, trash on the floor upstairs, bugs in the closet, the kitchen was filthy and the floor was probably the dirtiest I’ve ever seen anywhere we’ve ever stayed. If we hadn’t unpacked and had so much stuf with us, we would have left first this Saturday. We also forgot our monitor, called at least 5 times and they would never return our calls. I finally talked to them and they said they couldn’t find it.
Stayed 2 nights in Dec 2018
Response from Holly on 2019/1/21
Thank you for your stay with us. We apologize for any issues that you experienced during your stay. I hope that the compensation you received resolved this issue. We look forward to seeing you and your family again.

10/10 Excellent

Rex, Marianna, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a great stay. Wonderful office desk service.
Stayed 2 nights in Aug 2018
Response from Holly on 2018/9/6
Thanks for visiting with us!!!