Exterior

Reviews of Ensana Vila Trajan

2 out of 5
Ensana Vila Trajan
Sad Andreja Kmeta 11, Piestany

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.2/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

NEO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location at Piestany ,rooms clean and looks brand new, free breakfast great , staff all nice and helpful
Stayed 2 nights in Jul 2019
Response from Hotel manager on 2019/7/22
Thank you for your positive feedback. We are looking forward to see you again. Best regards, Hotel manager

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2018

2/10 Terrible

Geoff

Disliked: Staff & service
Never going back
A very poor experience. Nothing on Hotel.com prepares you for the fact that you need to book in to another hotel's reception nor that when you try to do so the receptionist will deny knowing anything about the procedure. Nor will you know that, when you phone the hotel, they will sigh in exasperation that you cannot speak German and that they will be pretty rude to you. Add to the above that it took 45 minutes to check us in to a pre-booked reservation and the room service called at 8am and were pretty peeved when we said it was too early. Finally 'private poll's there isn't one. You are sent to a rather gloomy health spa who will, initially, deny anything about the arrangement. In our case we were eventually sent to the rather small pool only to be shooed out as it was a ladies only session. As we queued to book a spot finally gave up and went to the public pool 'Eva' which is lovely.
Stayed 2 nights in Aug 2017

8/10 Good

Elena

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from hotel manager on 2021/7/6
Vážená pani Elena, ďakujeme za pozitívne hodnotenie, dúfame, že nás navštívite aj niekedy v budúcnosti. S úctou, manažment hotela

8/10 Good

Milan

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Milan

Business traveler
Liked: Cleanliness
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Docela ušlo, hlučné prostredie
Stayed 2 nights in Jul 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В начале лечебного маршрута
Хорошее местоположение между Купальным островом и городом. Недорого. Меня устроило...
Stayed 8 nights in Jul 2019
Response from Hotel manager on 2019/7/22
Dear Alexander, Thank you very much for visiting our hotel and for sharing your experiences with us. We are looking forward to your future visit With kind regards from Piešťany, Hotel manager

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Vladimír

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Mahmood

8/10 Good

Mahmood

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Kúpele Piešťany to už nie je, čo kedysi.
Ubytovanie priamo pri kolonádovom moste (pamätá už hodne toho) v krásnej polohe, blízko atrakciám a kúpeľnému ostrovu. Vila Traján už má svoje roky, čo cítiť na čistote priestorov, ale je pomerne útulná na pešej zóne (plnej Arabov a hlučných arabských detí, preháňajúcich sa celé dni na bicykloch v pešej zóne). Odporúčam zrkadlisko a bahnisko v Irma.Ubytovňa Traján nemá vlastnú recepciu a ani kaviareň ako je písané v popise. Patrí pod starý hotel Jalta - jeho niektorí zamestnanci, zvlášť niektoré panie na recepcii, sú ako fúrie, ktoré sa zabudli v dobe hlbokého socializmu = neochota, odpovede ako: „nedá sa, nemôžeme, nevieme...“ Taký personál na recepcii Jalta, čo nemá ani kúsok ochoty k plne platiacim klientom, len robí hanbu kúpeľom Piešťany. Ak vychytáte „štandard“ izbu, tak je to maličká izba so skromným výhľadom na strom. Posteľ vŕzgala, lebo na nej je priamo, dotýkajúc sa matraca, bola pripevnená nočná lampa, ktorá pri každom pohybe v noci vŕzgala. V jednom nebola žiarovka, teda nesvietilo. V izbe bol zjavne špinavý koberec a špinavé steny po predchádzajúcich hosťoch, našli sme aj prázdnu fľašu od piva a zahnívajúce odpadky. Hoci sa pani pokojská snažila a pravidelne od 7,15 h ráno upratovala, niektoré izby sú fakt nič moc. Ako bonus hluk od okolitých izieb a utárané fajčiace dôchodkyne.Na pešej zóne stretnete veľa arabských detí.na bicykli sa preháňajúcich, hoci je to pod pokutou zakázané,ale nik to nerieši. Občas do Vás strknú. Strážna služba kúpeľov to mala na háku.
Stayed 7 nights in Aug 2017