Exterior

Reviews of Comfort Suites Greenville South

2.5 out of 5
Comfort Suites Greenville South
10 Kalyns Way, Piedmont, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 706 reviews" "
Rating 8 - Good. 152 out of 706 reviews" "
Rating 6 - Okay. 56 out of 706 reviews" "
Rating 4 - Poor. 36 out of 706 reviews" "
Rating 2 - Terrible. 28 out of 706 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kat

Traveled with partner
Busy, super loud restaurant located 50' from the hotel doors that made finding parking at the hotel property impossible for hotel guests. Parking was not labeled 'reserved' for hotel guests except for maybe 4 spots. Guy playing a tuba was practicing outside the restaurant in the late evening. Would not recommend.
Stayed 1 night in May 2024
Response from Manager on 2024/5/15
Hello Kat,We appreciate your feedback regarding your recent stay with us. Our team will look into the parking situation to ensure better availability for our guests. Should you have any further concerns, please don't hesitate to contact us directly.

10/10 Excellent

Brian&Alyssa

Liked: Amenities
Very clean and comfortable . Breakfast was great
Stayed 3 nights in May 2024
Response from Manager on 2024/5/14
Hello Brian&Alyssa,We are pleased to hear that you enjoyed our clean and comfortable accommodations, as well as our breakfast offerings. We appreciate your positive feedback and hope to welcome you back again in the future.

6/10 Okay

John, Jackson

Liked: Staff & service
Disliked: Property conditions & facilities
Mexican restaurant directly in front of the hotel door, restaurant was busy so parking was very limited. I had to park illegally until the restaurant closed. Duvet on the bed had a blood stain. Entry door to room is missing the strike plate making it easy to access with a flat object. Suspicious “sensor” over the entry door. Breakfast was delicious! Friendly staff.
Stayed 2 nights in May 2024
Response from Manager on 2024/5/13
Hello John, We appreciate your feedback regarding your recent stay. We regret any inconvenience caused by the parking situation and cleanliness issues you experienced. Your comments will be shared with the relevant departments for further review. Nevertheless, we are pleased to hear that you enjoyed the breakfast and found our staff to be friendly. Thank you for taking the time to share your thoughts with us.

10/10 Excellent

Arthesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the comfort inn. I liked the spacious rooms and how clean it was. What I thought was unique about it was the way the rooms were designed and the way the dining area looked. It a nice place to stay.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/2
Hello Arthesia,We truly appreciate your positive feedback on our spacious rooms and cleanliness. It's delightful to hear you enjoyed the unique room design and dining area ambiance during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

10/10 Excellent

Kathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/24
Hello Kathi,We are pleased to hear that you found our staff friendly and helpful during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Julia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

cynthia

Traveled with group
The room is roomy and very nice…
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/19
Hello cynthia,We are delighted to hear that you found our rooms spacious and enjoyable. Thank you for sharing your positive feedback with us. Your satisfaction is our top priority, and we hope to welcome you back for another excellent stay in the future.

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Clean, well kept property.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/18
Hello Larry, We appreciate your feedback on our well-maintained property. We strive to provide a comfortable stay for all our guests. Should you have any other comments or suggestions, please feel free to reach out to us.

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/17
Hello Mike,We are delighted to hear you enjoyed your stay and look forward to welcoming you again in the future!

6/10 Okay

Eric

Traveled with family
Disliked: Cleanliness, staff & service
Our furniture was stained and no housekeeper ever came to our room the entire stay.
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/17
Hello Eric, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will ensure it is shared with our housekeeping team for their review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

4/10 Poor

Bill

Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Bill,We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them and improve for the future.

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Very friendly staff, nice, big breakfast area, normal breakfast, hot food was hot. The only complaint was the pool hours, opened at 9am which didn’t give much time to swim and check out at 11. And it closed at 9pm which didn’t allow much time when being out to dinner, shopping etc.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/7
Hello Brenda,Thank you for sharing your experience with us. We're pleased to hear you enjoyed our friendly staff and breakfast offerings. We appreciate your feedback regarding the pool hours, and we will take this into consideration for future improvements to enhance our guests' experience. We hope you had a pleasant stay overall.

10/10 Excellent

Ashley

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean room and nice area. The room was spacious. The only complaint I had was the VERY STRONG fragrance always in the lobby. It was so strong it actually burned my nose when I walked through the lobby. I couldn’t go to breakfast because of the strong smell.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/1
Hello Ashley,We are glad you enjoyed our clean and spacious rooms and the nice area around the hotel. We appreciate your feedback regarding the lobby fragrance and apologize for any inconvenience caused. Your concerns will be shared with the appropriate team for their attention and review.

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed six nights. The staff was super friendly. We really enjoyed our stay
Stayed 6 nights in Mar 2024
Response from Manager on 2024/3/15
Hello Rosemary,We are delighted to hear you had a pleasant stay with us and found our staff to be friendly. Your positive feedback is greatly appreciated. Thank you for choosing our hotel for your six-night stay.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. The lobby and breakfast areas were always clean. Recommend checking room more for paper product needs.
Stayed 6 nights in Mar 2024
Response from Manager on 2024/3/15
Hello Lisa,Thank you for sharing your feedback with us. We are delighted to hear that you found your room comfortable and clean, and that you enjoyed our well-maintained lobby and breakfast areas. Your suggestion regarding room supplies is valuable and will be shared with the relevant team for review. Your input helps us enhance our guest experience, and we appreciate your insights.

10/10 Excellent

Valla

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Always affordable and clean. Will be back!
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/24
Hello Valla,We are thrilled to hear that you enjoyed your stay with us and appreciate your continued loyalty. We look forward to welcoming you back on your next visit.

10/10 Excellent

Lawrence, Martinez

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service,plus a great breakfast!
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/24
Hello Lawrence,We're delighted to hear you enjoyed our service and breakfast during your stay. We strive to provide the best experience for our guests. Your positive feedback is truly appreciated and motivates us to keep exceeding expectations. We look forward to welcoming you back in the future.

2/10 Terrible

Katherine

Stayed 1 night in Feb 2024
Response from Manager on 2024/3/22
Hello Katherine, We're disappointed to hear about your experience. Please reach out to us with any feedback you have from your stay so we can improve our services.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 2024/2/10
Hello Ryan,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or if there's anything we can do for you in the future, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/27
Hello George,We are delighted to hear that you had a fantastic stay with us! We strive to provide exceptional experiences for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another amazing stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Jan 2024
Response from Manager on 2024/1/25
Hello Robert,Thank you for highlighting our friendly staff. We strive to provide exceptional service to all our guests and it's great to hear that we succeeded during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I stayed at.
Stayed 2 nights in Jan 2024
Response from Manager on 2024/1/20
Hello Robert,Thank you for your kind words! We're delighted to hear that your stay with us was one of the best. We strive to provide exceptional service and create memorable experiences for our guests. Should you have any future travel plans, we would be honored to welcome you back to our hotel.

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Room service for cleaning the room wasn’t done
Stayed 2 nights in Jan 2024
Response from Manager on 2024/1/17
Hello Brian,Thank you for notifying us about your experience regarding the room cleaning. We apologize for any inconvenience this may have caused. Rest assured, we will address this matter with our housekeeping team to ensure that such incidents are minimized in the future. Your feedback is valuable to us for continuous improvement.

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/12
Hello Patricia,We appreciate your perfect rating! We're thrilled to hear that you had a fantastic stay with us. We strive to provide exceptional service and a great experience for all our guests. Please feel free to visit us again in the future, we'd love to welcome you back.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 2024/1/10
Hello Michelle,We greatly appreciate your perfect rating! It was a pleasure having you as our guest. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly, and Convenient
Was greeted by Al who was very friendly and helpful. The hotel was very clean, and breakfast had many options. My only complaint would be the bathroom at the pool, had a foul odor.
Stayed 2 nights in Dec 2023
Response from Manager on 2024/1/8
Hello Esther, Thank you for taking the time to share your experience with us. We sincerely appreciate your kind words about Al and our hotel's cleanliness. We apologize for any inconvenience caused by the odor in the pool bathroom. We will address this with our housekeeping team to ensure it is rectified. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/31
Hello Robert,We are delighted that you had an excellent experience during your stay with us! We strive to provide a top-notch experience for all of our guests and we're thrilled that we exceeded your expectations. Please don't hesitate to reach out to us directly if you have any further questions or if there's anything else we can assist you with. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/26
Hello Andrew,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. We pride ourselves on providing exceptional service and ensuring that our guests have a memorable stay. We truly appreciate your kind words and hope to welcome you back in the future.

2/10 Terrible

Barrett

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/25
Hello Barrett, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so that we can address any issues you encountered and make sure your next visit is exceptional.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/17
Hello James,We appreciate you choosing our hotel for your recent stay. We hope you had a pleasant experience and enjoyed our services and facilities. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Okay

JAMES, LOUDONVILLE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The noisiest hotel I’ve ever stayed in. Banging began at 4am and was constant. Walls apparently our paper thin. I won’t stay here again if I want a decent nights sleep.
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/16
Hello JAMES, We apologize for any inconvenience caused during your stay. Our team aims to ensure a comfortable experience for all guests. We appreciate your feedback and will take it into consideration for future improvements. If there is anything else we can assist you with, please feel free to get in touch.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Front desk staff friendly. Wish the pool was a little warmer, pool hours were longer and the bathroom had a tub to take a bath.
Stayed 1 night in Nov 2023
Response from Manager on 2023/12/7
Hello Julie,Thank you for your feedback! We appreciate your kind words about our friendly front desk staff. We will certainly take your suggestions into consideration regarding the pool temperature, pool hours, and the availability of a bathtub in the bathroom. We hope you had an enjoyable stay overall and would love to have you back in the future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everything was great.
Stayed 1 night in Nov 2023
Response from Manager on 2023/12/7
Hello Victoria,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that everything was great during your stay. Providing exceptional service and a pleasant stay is our top priority. We appreciate your feedback and hope to welcome you back in the future for another excellent stay.

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities
Stayed two nights and no cleaning or housekeeping for our room. No clean towels or. Sheets. Roaches all around the hotel and dead flies. Hairballs around the pool. Room dirty when we checked in. Just kind of unkept. Convenient location though.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/12/1
Hello Rebecca, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback about our housekeeping service and will address it with our team. We regret that you also had to encounter issues with pests and the cleanliness of the pool area. Rest assured that we take these matters seriously and are taking necessary steps to rectify them. We hope you will consider staying with us again in the future.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and the room was very nice and very clean.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/29
Hello Charles,Thank you for taking the time to share your experience with us! We are delighted to hear that you found the room to be nice and clean during your stay. We strive to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back again soon.

8/10 Good

Tripp

Stayed 3 nights in Nov 2023
Response from Manager on 2023/12/16
Hello Tripp,Thank you for choosing to stay with us! We appreciate your positive rating and are delighted to hear that you had a pleasant experience during your stay. Should you have any further feedback or concerns, please do not hesitate to reach out to us directly. We hope to host you again in the future for an even more memorable stay.

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 2 rooms. Both were clean and comfortable. Breakfast was great and the location was quiet and convenient. Would definitely stay there again
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/23
Hello Stacie,Thank you for choosing to stay with us and for your positive feedback! We're delighted to hear that your rooms were clean and comfortable, and that you enjoyed our delicious breakfast. It's great to know that our quiet and convenient location met your needs. We look forward to welcoming you back in the future!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/21
Hello Mark,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back in the future for another great experience.

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and comfortable. The pool was nice. The breakfast was great. The area felt safe and has easy access to other places.
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/21
Hello Ashley,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our spacious and comfortable rooms, as well as our nice pool. It's also great to know that you found our breakfast to be great and felt safe in the area. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
This was an great hotel. We were very tired when we got there, i feel right to sleep.Breakfast was delicious. Will stay again.
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/21
Hello Kim,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a comfortable and relaxing experience with us. Our team works hard to provide a pleasant stay for all our guests. We appreciate your kind words and hope to welcome you back again in the future.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/16
Hello Alan,Thank you for leaving a rating for our hotel! We greatly value your feedback and strive to provide exceptional experiences to all our guests. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Okay

Madison

Stayed 1 night in Nov 2023
Response from Manager on 2023/11/14
Hello Madison, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to our needs
We choose rhis hotel because it was close to the hospital where we were having a procedure done. The hotel was clean andvrhe staff was very friendly.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/12
Hello Justin,Thank you for choosing our hotel during your time near the hospital. We appreciate your kind words regarding our cleanliness and friendly staff. Your satisfaction is our utmost priority and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/9
Hello Mike,Thank you for your exceptional rating! We appreciate this and are thrilled that you had such a wonderful experience at our hotel. We strive to provide the best service for all our guests and it's great to know that we met your expectations. If you have any future travel plans, we would be delighted to welcome you back for another exceptional stay.

10/10 Excellent

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY COMFORTABLE HOTEL. WOULD STAY AGAIN. VERY NICE ROOM.
Stayed 2 nights in Oct 2023
Response from Manager on 2023/11/8
Hello THOMAS,We're delighted to hear that you found our hotel to be comfortable and enjoyed your stay. It's great to know that you found the room to be very nice. We look forward to welcoming you back in the future for another pleasant stay.

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on 2023/10/31
Hello Eric,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Excellent

Barbara, Durham

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very accommodating in choice of room, opening pool early to meet my schedule
Stayed 1 night in Oct 2023
Response from Manager on 2023/11/1
Hello Barbara,Thank you for your positive feedback! We're thrilled to hear that our staff was able to accommodate your room preferences and open the pool early to accommodate your schedule. We always strive to provide exceptional service to our guests. We appreciate your kind words and hope to welcome you back again soon.

10/10 Excellent

Aaron, Fountain City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and room was very clean.
Stayed 1 night in Oct 2023
Response from Manager on 2023/10/29
Hello Aaron,Thank you for your kind words! We are delighted to hear that our staff was helpful and that you found your room to be clean. We hope to welcome you back soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay!!
Stayed 4 nights in Oct 2023
Response from Manager on 2023/10/27
Hello Dawn,Thank you so much for your review! We're thrilled that you had such a fantastic experience with us. We look forward to welcoming you back soon!

10/10 Excellent

Darrell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff clean hotel
Stayed 1 night in Oct 2023
Response from Manager on 2023/10/26
Hello Darrell,Thank you for your kind words! We're glad to hear that you found our staff amazing and our hotel clean. We hope to welcome you back soon!