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Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with 3 outdoor pools and a full-service spa

Choose dates to view prices

Grand Mercure Phuket Patong offers luxury with eco-credentials near Patong Beach. Families enjoy three outdoor pools with a waterslide, while the Ryn Spa provides relaxation. The rooftop terrace has stunning views, and multilingual staff ensures a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Laundry
The current price is NT$3,698
NT$4,389 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | 2 bedrooms, free minibar items, in-room safe, desk

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Smart TV
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access | 2 bedrooms, free minibar items, in-room safe, desk

Deluxe Room, 2 Twin Beds, Pool Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Smart TV
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 2 bedrooms, free minibar items, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Smart TV
Sofa bed - single
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

2 bedrooms, free minibar items, in-room safe, desk

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Smart TV
Sofa bed - single
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 2 bedrooms, free minibar items, in-room safe, desk

Superior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | 2 bedrooms, free minibar items, in-room safe, desk

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 2314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | 2 bedrooms, free minibar items, in-room safe, desk

Villa, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 2 bedrooms, free minibar items, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Patong Beach - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Central Patong - 9 min walk - 0.8 km
  • Bangla Road - 10 min walk - 0.9 km
  • Banzaan Fresh Market - 12 min walk - 1.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Cairo Restaurant - ‬3 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪Craft Beer Lounge - ‬1 min walk
  • ‪coffee near me - ‬3 min walk
  • ‪Ice Box Restaurant - ‬1 min walk

About this property

Grand Mercure Phuket Patong

Luxury family-friendly hotel near Patong Beach
Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to aromatherapy, a Thai massage, or a body treatment at Ryn Spa, the onsite spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner, and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • A banquet hall, a gift shop, and meeting rooms
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 314 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers or deep soaking bathtubs plus eco-friendly toiletries and bidets
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of 2025/11/18, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 2025/11/27 start from NT$3,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Mercure Phuket Patong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

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Reviews

Grand Mercure Phuket Patong Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu amazing. Seafood buffet excellent, value for money Staff very helpful and very respectful and friendly Beautiful grounds and pool area
Stayed 7 nights in Oct 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you again great to stay there once more only downside was sray not long enough
Stayed 7 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, very fresh and a great variety. The service from Kai and other staff excellent also very friendly and helpful.
Stayed 9 nights in Oct 2025

10/10 Excellent

Paul Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As returning guests, the wonderful staff, great facilities and amazing food options have made this hotel the only place we will stay in Patong.
Entrance and foyer
Stayed 10 nights in Sep 2025

8/10 Good

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was okay. The room smells a little dump .
Stayed 4 nights in Oct 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bad thing about this hotel is you don't want yo leave. Simply superb. Breakfast buffet was great. Only negative was pizza at night time was not as good as daytime one.
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extension on pool hours, 7am to 7pm - making it 9pm Other than that, excellent
Stayed 7 nights in Oct 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful service
Stayed 1 night in Aug 2025

10/10 Excellent

John Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 10 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely include the breakfast if you're going to stay here. The pool is excellent and the staff are very helpful. Its also convenient to have a coffee shop in the hotel. There are lots of bars and restaurants withing walking distance and the beach is also a 5 minute walk.
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 11 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not recommend this hotel enough. Great location but enough removed from main strip that its quiet. 7 min walk to beach, 10 min walk to night markets and shopping centres. Staff were also amazing. I fell ill and they were great and assisted and catered to my requirements.
Stayed 6 nights in Aug 2025

10/10 Excellent

Angus Davyd

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very friendly staff. Rooms have everything
Stayed 7 nights in Jul 2025

8/10 Good

Parvin

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great service. Good location, great breakfast variety and halal options too. However the reason I have given 4 stars instead of 5 is because of how damp our room smelt. Even though the weather was very humid, I've never been to a room that smelt that damp. Also I was surprised by how many activities they charged for in kids club. Alot of the free things in kids club were for much younger children but for my daughter who is 5, would not enjoy those ones as she is too old. The ones she would be interested in are the ones they charge for of which one of them was to paint a clay model and that was more suited for her age. So yeah that was disappointing, charging for kids club activities suitable for older children and having nothing free for them thats suitable for them.
Stayed 3 nights in Oct 2025

10/10 Excellent

Syed Akif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Staff and customer service was excellent. I requested for a pool access room. Got it for last two days out of seven days but was reached by staff that there is an issue with the pool access room and to ensure my satisfaction they offered free upgrade to a Villa with private pool and it was amazing. The breakfast basket at the pool i requested was simply amazing. Overall, it was a great experience. Check out time is 12:00 which is good and upon request they complimentary extended the checkout time to 2:00 pm. So, a great experience overall.
Stayed 7 nights in Sep 2025

8/10 Good

Yojairo Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean staff very friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic staff and dining
Stayed 6 nights in Apr 2025

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Staff is so kind and awesome. Hotel is in walking distance to almost everything. Definitely will come back and stay again
Stayed 4 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at the Grand Mercure and it didn't disappoint! Comfortable bed, great proximity to Walking street, clean facilities, friendly staff and an amazing breakfast buffet. The only thing that I would recommend for lady travelers is to get a travel light that you can clip on the mirror so you can see to do your makeup as the lighting is very dim (mood lighting only).
Stayed 4 nights in Aug 2025

10/10 Excellent

raine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and helpful . A very pleasant and comfortable stay. The bathrooms could do with more lighting,but everything else was superb.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andre Sylvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet relaxing holiday
Stayed 16 nights in Mar 2025

10/10 Excellent

Julie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing. I would definitely stay there again
Stayed 8 nights in May 2025

8/10 Good

Bineesh

Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice Hotel to stay with Family
Stayed 6 nights in Mar 2025

8/10 Good

Emily Mary

Liked: Cleanliness, staff & service, amenities
Safe, friendly peoperty. Would have liked more certainty about timing of room cleanings - was any time between 11am and 4pm which made it hard to plan when to go back and chill
Stayed 7 nights in Aug 2025

10/10 Excellent

Luke Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful expwrience while staying here. Everything was well thoughtout and the staff made it very welcoming. The only draw back would be is to have your laundry done somewhere else, ro expensive to have to done by the hotel.
Stayed 7 nights in Jul 2025