8/10 Good
Veronica
Traveled with family and small children, Traveled with family
2024/4/14
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location about 5mins walk from the beach, you just need to cross the main road. Our family room was very big included a shower and bath and they had added a play tent for the kids plus soft toys and their bedsheet were Disney themed which was a nice touch. We went half board and I wish I hadn’t as there plenty of side road restaurants but they don’t look the cleanest.Breakfast buffet was good all freshly baked and cooked! Amazing fruit!our lunch or dinner was not buffet but off a menu so you can choose only two courses but dishes were nice how ver can be boring after you stay 10 days! There’s only one restaurant that does the half board and kids menu wasn’t great the kids were bored after day 4 it’s always the same. After speaking to the F&B assistant we had some dishes made for us as requested which was a nice touch. The staff are helpful and will go over and beyond however if you have an allergy beware NOTHING is labelled and you have to ask a chef to confirm but really be clear as we had a peanut allergy and I had to specify do you cook in peanut oil etc.Pool bar food was good but thts not included in the half board. Prices at Char’d were acceptable but we never had time to try it. Pool beds to be reserved from 6am once my husband went at 7.30 all were gone it’s a problem. Not enough beds for the amount of people.overall good hotel but more boutique!New hair salon was great and kids club used once was nice. Rooftop bar good. No eve entertainment.
Veronica
Stayed 8 nights in Apr 2024