On the beach, white sand
Check availability

Reviews of New World Phu Quoc Resort

5 out of 5
New World Phu Quoc Resort
Khem Beach, An Thoi, Phu Quoc, Kien Giang Province

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 62 reviews" "
Rating 8 - Good. 12 out of 62 reviews" "
Rating 6 - Okay. 1 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Thai Nguyen - Room Division Manager on 2024/4/14
Dear Vanna,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

NGOC CUONG, oklahoma city

Stayed 2 nights in Feb 2024
Response from Thai Nguyen - Room Division Manager on 2024/4/8
Dear Ngoc Cuong,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

hwang

Stayed 2 nights in Jan 2024
Response from Thai Nguyen - Room Division Manager on 2024/1/20
Dear Hwang,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

maggie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
Stayed 4 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/30
Dear Maggie,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments as well as constructive feedbacks on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Nam

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
Stayed 3 nights in Sep 2023
Response from Thai Nguyen - Room Division Manager on 2023/10/31
Dear Nam,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

2/10 Terrible

Jack

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Stayed 5 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/9/3
Dear Laura,Thank you for choosing New World Phu Quoc Resort for your holiday destination in Pearl Phu Quoc Island.It's our pleasure to have you and your family with us and knowing that you had a fabulous stay.Your constructive feedback is highly appreciated and definitely forward to related department for service improvement to make sure highest satisfaction to all of your guest.Once again, thank you for staying with us and we look forward to welcoming you back very soon.Regards

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY LOVELY LOVELY! The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you. The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
Stayed 2 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/8/21
Dear Amber,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort! Our only regret was not staying longer! We absolutely loved it and really can’t wait to come back! Thank you for an excellent time!
Stayed 3 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/8/21
Dear Marina,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Tony

Stayed 3 nights in Jul 2023
Response from Thai Nguyen - Room Division Manager on 2023/7/26
Dear Tony,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is wonderful, staffs are so friendly n extremely professional. I highly recommended to stay here.
Stayed 2 nights in May 2023
Response from Thai Nguyen on 2023/6/5
Dear Phi,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.
Stayed 2 nights in Apr 2023
Response from Thai Nguyen on 2023/5/7
Dear Ramona,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

Maksym

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: - Breakfasts and dinners - Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout) - Gym is well equipped - Design of the villa and other buildings - Excellent room service, restaurant service, near pool service - All staff has English at good level What can be improved: - communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this - Only 1 restaurant was opened for dinner. Really strange for such a big hotel - Would be good to have bikes for 5-8 yo kids - Would be good to have more physical activities (yoga was good, but not enough) Overall our stay was great!
Stayed 4 nights in Apr 2023
Response from Thai Nguyen on 2023/4/21
Dear Maksym ,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

hang

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2023
Response from Thai Nguyen on 2023/4/6
Dear Hang,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

SUNGMIN WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is really nice...in 10 yrs it will be excellent but right now the surrounding buildings are empty so i cant give it a 5 star rating
Stayed 10 nights in Mar 2023
Response from Thai Nguyen on 2023/3/13
Dear SungMin William,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Khanh Vu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities and views. Swimming pool was impressive and beach was picturesque. Also, Service was excellent! Would definitely come back.
Stayed 2 nights in Mar 2023
Response from Thai Nguyen on 2023/3/11
Dear Khanh Vu,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

4/10 Poor

Thanh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The first thing the resort did to ruin our holiday mood was checking us into a villa that still had guests staying there. It was a very awkward experience having other guests telling us to leave our allocated villa and seeing their personal belongings in the rooms. The second thing the resort did was getting our food orders wrong when they were non-standard from the menu. The restaurant staff seemed inexperienced in serving and helping guests. When they were asked to fix the order, it took them a very long time to do it. The last thing was getting our shower drains to work properly. We called a serviceman out but after looking at the drains for some time he couldnt fix it and claimed the design of the drains couldn't handle the volume of water that we used in our showers. We had to have dripping showers so as to not flood our shower rooms. The good things about the resort are the kids pool with water slides, my son absolutely loved it, the mega big adults pool and the white sand beach. For the costs of staying at this hotel, we felt it was not worth it given all the faults we experienced.
Response from NWPQR on 2023/1/12
Dear Thanh,Greetings from New World Phu Quoc Resort and thank you for your generous review on Expedia.We deeply value your patronage and thank you for sharing your experience with other guests. We have read through comments on our hospitality and service and we apologize if this time your experience has not been up to your expected standards: we have addressed all your feedback with the related departments and shall take action immediately.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, Wishing you and the family a safe year,With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Spacious villas. Beautiful pool. Gorgeous landscaping. Dinning facilities/food were excellent. Cleanliness of resort. Excellent WiFi and TV channels. Friendliness of resort staff. Dislikes: At check-in, being told no outside food of any kind is allowed. Schedule times for pick-up/drop-off airport shuttle are not very convenient. Taxi from airport to resort is 300k. Resort charges 3x that rate (900k) for same service in private car. Some dinning room staff had limited English language skills making it difficult to communicate.
Response from NWPQR on 2023/1/12
Dear Alexandra,Greetings from New World Phu Quoc Resort and thank you for your generous review on Expedia.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, Wishing you and the family a safe year,With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Hien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so peaceful here, clean, friendly, the food is so good…my family was very enjoy. Come back here again
Stayed 3 nights in Dec 2022
Response from NWPQR on 2023/1/12
Dear Hien,Greetings from New World Phu Quoc Resort and thank you for your generous review on Expedia.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, Wishing you and the family a safe year,With best regards,New World Phu Quoc Resort Management

6/10 Okay

Long, San Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The management organization booking for the room , terrible, staff not training , we have book 2 villa in 2 month’s advance bit request to have the room next each other , but management did not take action . Other room I book for 5 night , but they change me different for 3 time , because they do not manage to keep the room at beach front . I do not recommending anyone stay here .
Response from NWPQR on 2023/1/12
Dear Long,Greetings from New World Phu Quoc Resort and thank you for your generous review on Expedia.We deeply value your patronage and thank you for sharing your experience with other guests. We have read through comments on our hospitality and service and we apologize if this time your experience has not been up to your expected standards: we have addressed all your feedback with the related departments and shall take action immediately.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, Wishing you and the family a safe year,With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Thai Nguyen - Room Division Manager on 2024/4/8
Dear Janina,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

CHIA HAO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Thai Nguyen - Room Division Manager on 2024/3/16
Dear Chia Hao,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

Ting Ping

Stayed 4 nights in Feb 2024
Response from Thai Nguyen - Room Division Manager on 2024/4/8
Dear Ting Ping,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort
Stayed 3 nights in Feb 2024
Response from Thai Nguyen - Room Division Manager on 2024/2/21
Dear Jorge,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

jinsil

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
모든 게 완벽할 뻔 했습니다 다만 야채쥬스 없는 호텔 조식은 생전에 처음이였고요 그 외에도 조식에 신경을 좀더 써야힐 듯합니다 더불어 다른 호텔들을 봤을때도 베트남 서비스가 기대에 못 미치는 감은 있었는데 썬베드 수건 받아서 앉아서 쉬다가 숙소로 들어가기 전 몸을 닦으려고 수건을 요청하니 더이상 줄 수 없다며 사람수대로 수건을 준다고 하더라구요 이런 건 3성급호텔에서도 하지 않는 최악의 서비스였습니다
Stayed 1 night in Jan 2024
Response from Thai Nguyen - Room Division Manager on 2024/2/1
Dear Jinsil,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2024/1/15
Dear Guest,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

YUICHI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
フーコック旅行の最初2泊はこのホテルに宿泊しました。スタッフの接客はあっさりでインターコンチと比較するとかなりアバウトでした。 家族3人でプレミアヴィラに泊まりましたが、3ベットルームだったので、ひとり一部屋使えて荷物などを広げるのはすごく便利でした。 またビーチ沿いに安いカフェやシーフードのお店が沢山あり、景色も良いのでオススメです。 空港からはグラブで2,000円ぐらいなので、ホテルの送迎バスのタイミングが合わなければタクシーで行くことをオススメします。
Stayed 2 nights in Jan 2024
Response from Thai Nguyen - Room Division Manager on 2024/1/12
Dear Yuichi,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Junghyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend for a big size family trip
Stayed 3 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2024/1/12
Dear Junghyun,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Michiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リゾート内はベトナムの喧騒を忘れる程ゆったりしています。 スタッフは親切、設備も新しく清潔。 ビーチも綺麗でした。 お部屋まではバギーで移動。呼ぶとすぐに来てくれたのでストレスフリー。 ホテルのディナービュッフェは750K（約4500円）、おいしかったです。
Response from Thai Nguyen - Room Division Manager on 2024/1/12
Dear Michiko,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

YUK TAK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience in Phu Quoc. The hotel is new and clean, staffs are friendly and helpful. The food was delicious. We had a memorable trip and will definitely come back again.
Stayed 4 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2024/1/15
Dear Yuk Tak,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 Good

DONG JOON

Stayed 3 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2024/1/15
Dear Dong Joon,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

HYEONU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들도 친절하고 숙소도 너무좋았습니다. 2틀간 잘쉬고갑니다.
Stayed 2 nights in Jan 2024
Response from Thai Nguyen - Room Division Manager on 2024/2/1
Dear Hyeonu,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

10/10 Excellent

Sangbum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/30
Dear Sangbum,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

FUMINORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2024/1/4
Dear Fuminori,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

kangtaek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/27
Dear Kangtaek,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

MOOBONG

Stayed 3 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/19
Dear Moobong,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

kangtaek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/16
Dear Kangtaek,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

donghyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/16
Dear Donghyun,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

DONGSOO

Stayed 2 nights in Nov 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/24
Dear Dongsoo,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

han

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Thai Nguyen - Room Division Manager on 2023/12/27
Dear Han,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

haneul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Thai Nguyen - Room Division Manager on 2023/11/11
Dear Haneul,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든 것이 좋았던 가족 여행
4박 숙박기간 동안 매우 훌륭한 시설에 잘 머물다 갑니다. 룸도 업그레이드 되어 좋았네요. 다음에도 기회가 되면 재방문하기로 가족들과 얘기했네요.
Stayed 4 nights in Nov 2023
Response from Thai Nguyen - Room Division Manager on 2023/11/11
Dear Kim,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

8/10 Good

Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Thai Nguyen - Room Division Manager on 2023/10/31
Dear Anh,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Masato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このリゾートは世界中旅した中でも、満足度の高いホテルでした。 ビラはとても広く、快適で、リビングでくつろぐこともできます。 リゾート内の移動はどこでも内線ですぐにカートを呼べ、のんびり移動したい時は自転車の無料レンタルもあります。 リゾート内の食事は多少割高ではあるものの、東京で食事したと思えば割安です。 外に出て食事しましたが、衛生面や雰囲気でここに戻ってきてしまいます。 フークオック島内の観光地はどこも中途半端に建築した物が多い中で、このリゾートの建物は全てが有効に機能しています。 朝食のビュッフェも満足のいくものでした。 そして何よりもここの滞在を特別にしてくれたのはスタッフの皆様のおかげです。 誰でも挨拶してくれ、気さくに相談のできる、まさにコンシェルジュでした。 また、フークオック島に来る時は是非また泊まりたいです。 ありがとうございました。
Stayed 3 nights in Oct 2023
Response from Thai Nguyen on 2023/10/15
Dear Masato,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Daeshik

Stayed 1 night in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/9/20
Dear Daeshik,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

Shigeki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/8/28
Dear Shigeki,Greetings from New World Phu Quoc Resort and thank you for your valuable review of our resort.We truly value your patronage and thank you for sharing your experience with other guests. We are delighted to read your positive reviews about our hospitality and service. The service provided by discerning guests like you definitely means a lot to us.With the essence of creating a gateway and vacation for every guest, Relationship Hospitality's brand culture is our core philosophy, and we're excited to create a memorable experience.Looking forward to your next visit,with all my heart,New World Phu Quoc Resort Management

8/10 Good

Daiki

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/8/25
Dear Daiki ,Greetings from New World Phu Quoc Resort and thank you for your valuable review of our resort.We truly value your patronage and thank you for sharing your experience with other guests. We are delighted to read your positive reviews about our hospitality and service. The service provided by discerning guests like you definitely means a lot to us.With the essence of creating a gateway and vacation for every guest, Relationship Hospitality's brand culture is our core philosophy, and we're excited to create a memorable experience.Looking forward to your next visit,with all my heart,New World Phu Quoc Resort Management

10/10 Excellent

Markus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strandurlaub für 6 Tage
Sehr ruhiges Strandhotel. Schöne Bucht zum entspannen am Strand und Pool. Mit Hängematten, Schaukeln am Strand. Nicht viel drumherum und man muss mit dem Taxi raus fahren
Stayed 7 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/8/21
Dear Markus,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

HYEIN

Stayed 3 nights in Aug 2023
Response from Thai Nguyen - Room Division Manager on 2023/8/18
Dear Hyein,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 Excellent

KWOK KUEN VINCENT

Stayed 2 nights in Jul 2023
Response from Thai Nguyen - Room Division Manager on 2023/7/29
Dear Kwok Kuen Vincent,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management