Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Goodyear/Phoenix Area

2 out of 5
Super 8 by Wyndham Goodyear/Phoenix Area
840 N Dysart Rd, Goodyear, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 202 reviews" "
Rating 8 - Good. 63 out of 202 reviews" "
Rating 6 - Okay. 21 out of 202 reviews" "
Rating 4 - Poor. 13 out of 202 reviews" "
Rating 2 - Terrible. 22 out of 202 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Krista on 2024/5/1
Thank you for rating your stay. We are sorry that you were unsatisfied with you stay and we wish we knew why you were unhappy. Again we apologize for any inconvenience that may of occurred as we strive to provide you the best experience possible.

2/10 Terrible

danna

Property was being painted
Stayed 1 night in Apr 2024
Response from Krista on 2024/4/30
Yes we are excited for making improvements to our property, we do apologize that it apparently inconvenienced you in some way. We do hope you can give us another chance in the future.

6/10 Okay

Aminah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is located very close to interstate. Plenty of dining options. Friendly and professional staff. Wouldn’t stay here again unless it was my only option though. The property has definitely seen better days and is very run down.
Stayed 1 night in Apr 2024
Response from Krista on 2024/4/19
Thank you for reaching out we appreciate your feedback. We are currently in the process of getting a makeover so we do hope you can come visit us in the future and give us another chance. Have a wonderful day and safe travels!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Krista on 2024/4/19
Thank you for your wonderful rating. We thank you and look forward to seeing you again in the future.

6/10 Okay

Orlando

Traveled with group, Business traveler
Stayed 2 nights in Apr 2024
Response from Krista on 2024/4/15
Thank you for your feedback. It is appreciated and we look forward to seeing you again in the future.

8/10 Good

Devera

Liked: Staff & service
I was there briefly and feel the rate was high considering the limitations. I did feel somewhat unsafe.
Stayed 1 night in Apr 2024
Response from Krista on 2024/4/17
Thank you for reaching out. I can assure you that this town is very safe. The law enforcement here is amazing. Thank you again and have a wonderful day!

8/10 Good

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Lorne

Stayed 2 nights in Apr 2024
Response from Krista on 2024/5/2
Thank you for your wonderful rating, it is very appreciated. We are so glad you enjoyed your stay and hope to see you again in the future. Safe travels!

8/10 Good

mark

Business traveler
Liked: Amenities
A nice place to stay. Nothing special, but everything worked and clean.
Stayed 6 nights in Apr 2024
Response from Krista on 2024/4/12
Thank you for taking the time to comment on your stay, your feedback is very appreciated and we hope to see you again in the future. Safe travels!

10/10 Excellent

Terry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stopover but was impressed
Stayed 1 night in Apr 2024
Response from Krista on 2024/4/10
Thank you for your wonderful feedback. We look forward to seeing you the next time you have a short stop over. Safe travels!

8/10 Good

Thomas

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Was well worth the price of stay
Stayed 4 nights in Apr 2024
Response from Krista on 2024/4/10
Thank you for taking the time to comment on your stay. You feedback is very appreciated and we wish you the safest of travels ahead.

10/10 Excellent

Jaime

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and I felt safe being that I was a traveling alone. staff was awesome.
Stayed 1 night in Mar 2024
Response from Krista on 2024/4/2
Thank you for your awesome feedback. This pleases us very much. We strive to offer you the best experience possible. I will share your comments with our staff and we do hope to see you again in the future. Safe travels!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, close to freeway, eating places and shopping.
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/31
Thank you for your amazing feedback. We appreciate it very much and we do hope to see you again in the future.

8/10 Good

Stephan

Business traveler
Liked: Cleanliness, staff & service
The property was good. Rooms are remodeled but still need improvement. Breakfast was a little spare. Overall nothing to complain about.
Stayed 5 nights in Mar 2024
Response from Krista on 2024/3/31
Thank you for your amazing feedback. We appreciate it very much. Please rest assure that we have taken note of your concerns. We wish you the safest of travels ahead and hope to see you again.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Krista on 2024/3/31
Thank you for your amazing feedback. We appreciate it very much and we do hope to see you again in the future.

6/10 Okay

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an inexpensive room, it was fine. No safety grip in shower- broken. Second night killed roach near the door. We were on first floor; bedding clean; heat/air worked; beds/pillows comfortable. Not far from Luke AFB and restaurants. Staff was helpful.
Stayed 2 nights in Mar 2024
Response from Krista on 2024/3/26
Thank you for taking the time to review your stay. Please rest assured that we take all your feedback into consideration as it is very valuable. We hope to see you again in the future and wish you the safest of travels.

10/10 Excellent

Jeffrey D.

Traveled with group
Liked: Cleanliness
Clean hotel. Friendly staff
Stayed 4 nights in Mar 2024
Response from Krista on 2024/3/26
Thank you for the wonderful feedback. It is very appreciated. We look forward to seeing you again in the future and wish you the safest of travels.

2/10 Terrible

del

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Krista on 2024/3/26
Thank you for taking the time to rate your stay. We apparently missed the mark. I do apologize if there was any inconvenience as I personally spoke with you over the phone after your stay you made no mention of any issues as you stated you left because you had to leave early as plans had changed and we issued a refund for remained of stay. We do you hope you can give us a chance in the future and hope you have a wonderful day.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
VERY Professional courteous checkin
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/19
Thank you for the wonderful review, We appreciate your feedback and providing these services are only possible because we have wonderful guests such as yourself. We wish you the safest of travels and look forward to seeing you in the future.

10/10 Excellent

Erica, Henderson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room for only one night, and really just to sleep, room was comfortable and clean perfect for my family of 4, parking is easy right I front of the hotel, they provide a small breakfast cereal, yogurt, muffins, fruit but it was perfect, and it wasn’t super expensive.
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/17
Thank you for taking the time to rate your stay. We look forward to seeing you again and wish you the safest of travels.

2/10 Terrible

Johnny

Traveled with family and small children
Liked: Staff & service
The hotel is not to bad the help was great it’s pretty old. But my big problem was with Expedia NEVER NEVER use them I got the hotel four months in advance and you have to pay upfront swas going for a concert but it got canceled so I tried changing my hotel days Expedia would not let me do any of that they say is the hotels policy I called the hotel and they said say no it’s Expedia policy so they can’t change it we went down to Phoenix anyhow just for dinner and stayed at the hotel 😡😡 never use Expedia just called to make reservations same price
Stayed 2 nights in Mar 2024
Response from Krista on 2024/3/17
Thank you for staying with us, We are sorry you were not pleased with your reservation. Give me a call next time and I would be happy to accommodate you.

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the perfect location for easy access to restaurants
Stayed 2 nights in Mar 2024
Response from Krista on 2024/3/16
Thank you for staying with us, We hope to see you again and wish you the safest of travels.

6/10 Okay

Gladys

Business traveler, Traveled with partner
Strong smell of marihuana in the halls in spite of no smoking policy of the hotel. Needs some more renovation on walls and doors, baseboards damaged in bathroom.
Stayed 2 nights in Mar 2024
Response from Krista on 2024/3/14
Thank you for taking the time to review your stay. We apologize that you encountered that smell. This is a non smoking property and had it been brought to our attention they would of been asked t leave immediately. Sadly we cannot control everybody.We appreciate your feedback and wish you the safest of travels!

8/10 Good

Frank

Business traveler, Traveled with partner
Liked: Amenities
Clean and Quiet
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/14
Thank you for taking the time to review your stay. We appreciate you and wish you the safest of travels!

8/10 Good

mark

Business traveler
The place and room I was in was just fine. It’s not new but a great value. Breakfast is very sparse.
Stayed 4 nights in Mar 2024
Response from Krista on 2024/3/14
Thank you for taking the time to review your stay. We appreciate you and wish you the safest of travels!

2/10 Terrible

Leanne

Horribly dirty and run down. Too expensive
Stayed 4 nights in Mar 2024
Response from Krista on 2024/3/13
Thank you for reviewing your stay. You stayed during the busiest time of year which I can assure you that you payed the lowest rate in the area. As for the property being run down and dirty we understand it is an older property but it has been newly renovated and it is extremely rare for us to get a complaint about cleanliness. We are sorry we did not meet your expectations.

6/10 Okay

JON

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/13
Thank you for reviewing your stay. We do hope to see you again in the future.

6/10 Okay

Mary sue

Traveled with partner
Liked: Cleanliness, staff & service
Not a great place for the money
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/13
Thank you for taking the time to comment on your stay. We understand that the rates are high as it is the busiest time of the year. We are sorry that we did meet your expectations as we do work hard to provide you the best experience we can.

4/10 Poor

Kathryn

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hallway smelled like a workout room despite not having a workout room. My bathroom smelled and the sink smelled like sewer. I also saw a bug on the floor in the bathroom and it disappeared underneath the wall where there was a gap between the wall the the tile.
Stayed 2 nights in Mar 2024
Response from Krista on 2024/3/11
Thank you for taking the time to comment on your stay. Please rest assured that theses issues will be addressed. Have a safe trip home!

6/10 Okay

Melinda

Found a roach in one of the towels. A dead roach. Pretty disgusting.
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/11
Thank you for bringing this to our attention. Your feedback is very important to us. Please rest assured that we are taking the proper procedures to address this issue.

8/10 Good

Lauradee, Mission Viejo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The outside and parking lot looked unkept. The Super 8 sign was broken. Nice once you got inside.
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/11
Thank you for taking the time to comment on your stay. We are in the process of getting our sign fixed so we do apologize for any inconvenience. Thank you for staying with us and we wish you the safest of travels!

10/10 Excellent

Jesus

Traveled with family
Liked: Amenities
It was a good stay , the rooms were ok , front desk was awesome, however I did feel it was overpriced for what you got ,, but I would recommend it and stay there again
Stayed 1 night in Mar 2024
Response from Krista on 2024/3/9
Thank you for rating your stay. We appreciate your feedback and do apologize the rates are a bit high as it is that time of year but I can assure you we are the lowest price. We hope to see you again in the future and wish you safe travels.

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for one week for work. It’s a super 8. I found it clean and everything worked, no issues. It a very typical of a continental breakfast. I wouldn’t hesitate to stay again.
Stayed 3 nights in Feb 2024
Response from Krista on 2024/3/8
Thank you for taking the time to comment on your stay. Your feedback is appreciated and we look forward to seeing you again. Safe travels!

8/10 Good

Pedro

Stayed 1 night in Mar 2024
Response from Krista on 2024/3/29
Thank you so much Pedro for taking the time to review your stay. We hope to see you again in the future and wish you the safest of travels!

8/10 Good

Celia, Watsonville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet. The rooms were comfortable, and we appreciated having microwave and fridge in the room. Several good dining choices within walking distance. The women who were at the front desk during early PM and morning shifts were very helpful, the young men in evening and night shift need customer service training.
Stayed 4 nights in Mar 2024
Response from Krista on 2024/3/7
Thank you for reaching out. I will have a talk with him as he is young and he is learning and so far we have had nothing but good things to hear about him so I am sorry we missed the mark in that regard. We do hope we have the pleasure of having you again in the future and we do wish you safe travels.

8/10 Good

Steven, Deer Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Krista on 2024/3/3
Thank you for rating your stay. Your feedback is very appreciated. we hope to see you again in the future and wish you safe travels.

2/10 Terrible

Rachelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For a Wyndham property this is so gross and very old
Response from Krista on 2024/2/26
Thank you for reaching out as we are very sorry you were not satisfied with your stay. We are a older property but our room are newly renovated. Thank you again and have a great day!

10/10 Excellent

Trinette

Stayed 1 night in Jan 2024
Response from Krista on 2024/2/24
Thank you Trinette for your awesome rating. This is very appreciated and we do hope to see you again in the future.

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Krista on 2024/2/21
Thank you for the wonderful rating. We hope to see you again in the future and safe travels!

8/10 Good

Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional
Stayed 1 night in Feb 2024
Response from Krista on 2024/2/17
Thank you for taking the time to comment on your stay. Your wonderful feedback is very appreciated. Safe travels!

6/10 Okay

Peggy

Stayed 1 night in Feb 2024
Response from Krista on 2024/3/21
Thank you for rating your stay. Your feedback is valuable to us and we look forward to seeing you again in the future and wish you the safest of travels!

6/10 Okay

Sharon

Business traveler, Traveled with partner
Clean , comfortable bed
Stayed 2 nights in Feb 2024
Response from Krista on 2024/2/15
Thank you for taking the time to rate your stay. Your feedback is very important to us and we hope to see you again in the future.

4/10 Poor

Dale

Disliked: Cleanliness, amenities, property conditions & facilities
Noise from other rooms. It may be no smoking but people were smoking in rooms anyway. Outside condition was dirty and run down. Building is due for a make over.
Stayed 2 nights in Feb 2024
Response from Krista on 2024/2/12
Thank you for taking the time to comment on your stay. This is a non smoking property and it is unfortunate that people go against these policies. We appreciate your feedback and we apologize that we did not meet your expectations.

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, amenities
Terrible place. Bathroom smell like a dirty mop. Very noisy from the cleaning lady all afternoon. Early night it was very noisy with people yelling and fighting. Late night to early morning music was playing and zero staff to address the issue. Expedia rates seem very inaccurate as this was rated almost 8.0 (good) when it should have been 3.0 (bad). Never booking here again
Stayed 1 night in Feb 2024
Response from Krista on 2024/2/11
Thank you for reaching out to us. Please rest assured that we will look into there concerns as they are in no way a common occurrence. You did happen to stay here during many events in town so I do apologize that other guests inconvenienced you. Have a great day!

10/10 Excellent

Hans

Stayed 1 night in Feb 2024
Response from Krista on 2024/3/21
Thank you for rating your stay. Your feedback is valuable to us and we look forward to seeing you again in the future and wish you the safest of travels!

8/10 Good

Taras

Business traveler
Liked: Cleanliness, staff & service
В номерах очень чисто, но сам отель выглядит старым. Завтрак ниже среднего
Stayed 1 night in Feb 2024
Response from Krista on 2024/2/4
Thank you! We hope to see you again in the future.

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Krista on 2024/2/4
Thank you for taking the time to rate your stay with us. We appreciate you and look forward to seeing you again in the future. Safe travels to your destination!

10/10 Excellent

Kelly

Traveled with family
Stayed 1 night in Feb 2024
Response from Krista on 2024/2/2
Thank you Kelly for taking the time to rate us! We are pleased you enjoyed your stay and hope to see you again in the future. Safe travels!

8/10 Good

Dwight

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Krista on 2024/2/2
Thank you for taking the time to rate us! We are pleased you enjoyed your stay and hope to see you again in the future.

2/10 Terrible

Thomas

Stayed 1 night in Jan 2024
Response from Krista on 2024/2/2
Thank you for rating your stay. We are sorry that we did not meet your expectations. If you have any concerns please feel free to call the property anytime and we will be happy to assist you.