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麗笙亞利桑那梅薩鄉村套房旅館的評分

2.5 out of 5
麗笙亞利桑那梅薩鄉村套房旅館
6650 E Superstition Springs Blvd, Mesa, AZ

評論

7.8

不錯哦

10 分，有夠讚；1001 則評論中有 398 則" "
8 分，不錯哦；1001 則評論中有 309 則" "
6 分，一般般；1001 則評論中有 142 則" "
4 分，不太好；1001 則評論中有 83 則" "
2 分，很糟糕；1001 則評論中有 69 則" "

8.0/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Terry，Athens

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel. Very clean and updated. Great value
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Marilyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Herman

情侶出遊
喜歡：設施服務
A great area, accessible to majy restaurants and felt very safe
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Ellen

不喜歡：整潔度
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Donald

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice clean room and great staff.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月25日回覆
Thanks for staying with us! We are happy you enjoyed your stay!

10/10 有夠讚

Thomas

Great location lots of places to eat close by
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月24日回覆
Thank you for staying with us and leaving your feedback! We are happy to hear you enjoyed your stay and look forward to having you stay with us again.

10/10 有夠讚

Viola

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
We were under the influence that the airport shuttle would pick us up from the Sky Harbour airport. When I called to book the shuttle I was told it only went to the East Gate airport. That was a disappointment as it meant we needed to book Uber for transportation. I felt that was false advertising as it should have been mentioned in the list of amenities.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月24日回覆
Thank you for leaving your feedback. We apologize for any confusion regarding our shuttle service. We are working quickly to update our information on Expedia to ensure that this does not happen again. Thank you for staying with us and we hope to see you stay with us again!

2/10 很糟糕

Corey

Waited for over an hour for a “shuttle” ride from the airport. Then an unmarked, shady as hell, van showed up to get me. Had to beg to get a “shuttle” ride back to the airport the next morning even though I had reserve a ride when I made the reservation. Super sketchy experience all the way around!!! Won’t be going back to this hotel, ever!!!
於 2024 年 4 月住了 1 晚
Chap 於 2024年4月19日回覆
Goodmorning Corey, I do apologize about that incident and will have a talk with our staff about that it sounds unusual to us as well. We thank you for choosing our hotel and hope you do consider us again to give you a better experience.

10/10 有夠讚

Ranay，Crooked River Ranch

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were friendly and helpful. Clean areas and rooms.
於 2024 年 4 月住了 1 晚
Chap 於 2024年4月20日回覆
Good morning Ranay, we would like to thank you for choosing our hotel and appreciate your review. Have a great day!

10/10 有夠讚

Beth

家庭旅遊
喜歡：員工素質和設施服務
Though the hotel itself shows a bit of age, shower slow to drain and pillows are a bit scarce, the room was very, very clean and the front desks was excellent. I was a bit worried after reading negative reviews but would definitely stay again.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thank you for taking the time to leave your feedback! We are pleased to hear that your stay exceeded your expectations. We hope you see you stay with us again soon.

6/10 一般般

Hannah

Seemed like an upgrade or renovation would be in order
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thank for for taking the time to leave us your feedback.

6/10 一般般

Laura

情侶出遊
喜歡：整潔度和住宿環境和硬體
We reserved at this hotel because they have an airport shuttle. When I said we would need a shuttle at 5:30 am she told me the shuttle service didn’t start until 6am. In order to insure that we got to the airport in time we had to take an Uber which cost us $36. The rooms were clean and the beds were Just OK. The sink and tub were stained and the whole room smelled like bathroom deodorizer. There were at least two restaurants just a few steps away so that was a plus. Might stay there again but only if we had a later flight time. I think they need to post the shuttle hours in their online descriptive info.
於 2024 年 4 月住了 1 晚
Chap 於 2024年4月12日回覆
Hi we would like to appreciate your time with us and do apologize for the inconvenience, we will work on that and make sure rooms at at their best for your next stay with us. Have a great day!

8/10 不錯哦

Lucas

情侶出遊
喜歡：整潔度、員工素質和設施服務
Other then the lady at the front desk when we checked in smelling really bad of cigarettes smoke and the smell of cigarettes smoke down the hall way of our room we had a good stay at the hotel.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thank you for taking the time to leave us your feedback. We hope to see you stay with us again soon!

10/10 有夠讚

Megan

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Although the hotel itself needs some updating, it was very clean and the friendly staff were very accommodating. We had a wonderful stay!
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月11日回覆
Thank for for leaving your feedback and we hope to see you stay with us again soon.

4/10 不太好

Michelle

喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Inside my room, the carpet was very worn and stained. There were lots of water damage marks and peeling wallpaper in the shower area. Maybe some mold. Room right next to freeway, so it was noisy. For the price, the hotel rating and the reviews, I just expected more. Breakfast buffet was standard. Not bad. Not being from the area, I chose this also based on the free shuttle from the airport. However, this shuttle is only for the Mesa airport, not the main phoenix airport. Uber ride was $55.
於 2024 年 4 月住了 1 晚
Chap 於 2024年4月6日回覆
Goodmorning Michelle, I want to say that we do appreciate you for choosing us and giving us a review, we plan on getting started with remodeling rooms in the future and will have a better room for you if you suggest us again. We do apologize about not being clear on the shuttle and see what we can do to improve breakfast as well. Have a good day!

10/10 有夠讚

Gail

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was highly satisfied with my stay there! Great staff and service!!
於 2024 年 3 月住了 3 晚
Chap 於 2024年4月6日回覆
Thank you for your review. Hope to see you again.

10/10 有夠讚

Angela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very neat, clean & tidy property. Check in was completed efficiently by a very courteous & competent staff.
於 2024 年 3 月住了 2 晚
Chap 於 2024年4月6日回覆
Thank you for your review. Hope to see you again soon ;)

10/10 有夠讚

Rhonda

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked having some restaurants nearby so we could walk to them
於 2024 年 4 月住了 1 晚
Chap 於 2024年4月6日回覆
Thank you for your review and hope to see you again soon. I also agree :)

2/10 很糟糕

Audrey

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Complete disappointment overall. The room was absolutely nothing like the pictures. The couch had huge stains, the shower head was detached from the wall, and the carpet was so old it held a strange stench. It was extremely embarrassing bringing someone to Arizona for the very first time and hearing him say that it’s the worst hotel room he’s ever stayed in.
於 2024 年 3 月住了 3 晚
Chap 於 2024年4月6日回覆
Goodmorning Audrey, I want to thank you for choosing us as your resting spot for your first time in AZ and really do apologize for your inconveniences, we are working on remodeling some rooms and plan on being done by the end of this year if you ever consider us again. Have a good day!

10/10 有夠讚

Stephanie

於 2024 年 3 月住了 1 晚
Chap 於 2024年4月20日回覆
Goodmorning Stephanie, we would like to thank you for choosing us and appreciate your review. Have a great day!

10/10 有夠讚

Shawna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

10/10 有夠讚

Julie

家庭旅遊
Service desk guy was great. He told us the secret to making the room key work. It took us about ten tries to get in the room, and we were glad the door handle didn’t fall off being as loose as it was. The room was not bad except for the dirty tub that I will not be getting into. Probably wouldn’t recommend this place.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

10/10 有夠讚

Brian

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice area
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

8/10 不錯哦

Bart

家庭旅遊
喜歡：員工素質和設施服務
Property is functional and convenient, located among many eateries, but needs updating - it's a bit worn. Staff is very helpful and friendly.
於 2024 年 3 月住了 1 晚
Chap 於 2024年3月23日回覆
Hi, we would like to appreciate you for choosing us. We're glad everything went well and will make a note on that. Hope to see you again :)

6/10 一般般

Faye

喜歡：整潔度和員工素質
Parts of the room, bathroom (old tub, difficult to use shower handle, scratched furniture). My room was right next to the elevator which was extremely noisy when it ran. The price was higher than I would usually pay for one night. It was spring break and I made day before reservation. I*m guessing it was all they had left. Staff was nice, efficient and very busy.
於 2024 年 3 月住了 1 晚
Chap 於 2024年3月23日回覆
Hi, we appreciate you for choosing us to stay and do apologize about that. We will try our best to resolve these issues for your next stay with us :).

2/10 很糟糕

Orson

不喜歡：整潔度、員工素質和住宿環境和硬體
Chicken took a while. More than 15 minutes. Counter said that the computers are down. Also the front desk attendant seat is taped up with clear tape. Looks so tacky. Looks like a very low rated hotel by having that at the front desk. Again, like I always say, don’t know why I do these Rating stuff. Nothing ever gets done. Nor do I get a letter or a call. Plus the front of the hotel the paint is peeling.
於 2024 年 3 月住了 1 晚
Chap (Front Desk Agent) 於 2024年3月23日回覆
Hi, we appreciate you for staying with us and will make notes on that. We will try our best to fix these issues for your possible next stay with us.

2/10 很糟糕

Cassidy

於 2024 年 3 月住了 1 晚
Chap 於 2024年4月6日回覆
Goodmorninig Cassidy, I would like to thank you for your time with us and do apologize for any inconvience you'd experience. WE will working hard to do better:)

6/10 一般般

chris

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Was good for what we were looking for.
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

6/10 一般般

Leta

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The property is aged, staff are fantastic
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

4/10 不太好

Heather

不喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月15日回覆
Thank you for staying with us. We would love to hear more about your stay and areas you think we can improve.

10/10 有夠讚

Dennis

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

6/10 一般般

Lori

情侶出遊
The shuttle is a definite plus. The lobby and outside area were very nice. The room however, was not. The mattress was horrible, the entire bathtub and shower was stained and needs to be replaced. Outdated in general.
於 2024 年 2 月住了 1 晚
Chap 於 2024年4月18日回覆
Goodmorning Lori, we would like to appreciate you for choosing us and do plan on updating rooms this summer, thank you for your review and do hope to see you again soon. Have a great day!

6/10 一般般

Erika

家庭旅遊
喜歡：整潔度
The rate for the property seemed high for the condition and quality of the room. We were in rm 239 and all of the fixtures and amenities seemed a couple decades old - the door car key usually only worked after 3-4 tries; the bathroom sink was yellowing and very cracked all around the drain. No plug ins for electronics, no room service provided other than garbage emptied. Breakfast was very limited and quality was mediocre, and seating very limited. Staff was pleasant at the front. We were there for a tournament, and the rate was $215, but to extend another day would have been over $300. That is a ridiculous rate for the condition the hotel is in. I would expect upgrades to all of the above if you are going to charge that rate.
於 2024 年 2 月住了 1 晚
Chap 於 2024年4月18日回覆
Goodmorning Erika, we would like to thank you for choosing us and do appreciate your review, we do plan on remodeling our 2nd floor this summer and can look into your other issues as well. We hope to have the inconveniences taken care of and also your return as well. Have a great day!

2/10 很糟糕

Chelsey

於 2024 年 2 月住了 5 晚
Front Desk 於 2024年4月11日回覆
Thank you for taking the time to leave us a rating. Please feel free to let us know where we can approve. Thank you for staying with us and we hope to see you stay with us again.

6/10 一般般

Joseph

喜歡：住宿環境和硬體
不喜歡：員工素質
Breakfast was great, location was good. My door knob was broke like someone had tried to break in at some point. Didn’t get any housekeeping in the 4 nights I was here for towels or anything. Overall it was okay, just disappointed in the cost I paid for what I received.
於 2024 年 2 月住了 4 晚
Chap 於 2024年4月18日回覆
Goodmorning Joseph, thank you for choosing our hotel and we appreciate your review although our response was pretty late, we will work on these issues and better communication for your possible next stay with us. Have a great day!

10/10 有夠讚

Andrea

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay!
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

8/10 不錯哦

Allison

喜歡：整潔度
Good airport shuttle
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

6/10 一般般

Denise，Green Bay

情侶出遊
The location of this property is good however, some updating needs to be done. I can handle updating needs but when your bathroom seems like it hasn’t been cleaned that’s when I become unhappy with my choice. The bathroom toilet had urine under the seat, long black hairs in the bath tub, blood spot on the wall, and the free shampoo was already used. I would expect better for a $200 a night hotel.
於 2024 年 2 月住了 1 晚

4/10 不太好

Jon

不喜歡：整潔度和設施服務
Room was dirty, door handle was ready to fall off door, bathroom was dirty. Just needs a coat of paint in all rooms and new flooring with new chairs and fixtures. Way over priced for condition of room.
於 2024 年 2 月住了 3 晚
Front Desk 於 2024年4月15日回覆
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

10/10 有夠讚

Mark

情侶出遊
喜歡：員工素質
It was easy to find with plenty of dining options along with good parking and friendly people working. Our room (203) had not been very well vacuumed, pretzels on the floor. The furniture needs updating. The chair is coming apart.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

8/10 不錯哦

les

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean, comfortable with good breakfast.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

6/10 一般般

Liz

喜歡：整潔度和員工素質
It was quiet, even though the room was next to the elevator and the window faced the highway. The furniture in the room is really showing signs of wear. - like the fabric on the arm of the chair had a very large tear in it and the door of the cabinet that goes to the mini-fridge won't close shut any more. Shower was good - bed was comfortable. The room did what I needed - a place to sleep for the night. Was it worth $200 ?...nah.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 7 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us!

4/10 不太好

Brandon

團體旅遊
Had a room for a week they never came in and cleaned room change sheets or pass out towels.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年4月15日回覆
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

6/10 一般般

Judith

家庭旅遊
I liked the breakfast. Very good choices - both hot and cold items. They were very prompt when fixing a clogged drain. Some of the front desk staff were not very friendly.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年4月15日回覆
Thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated. Thanks for staying with us and we hope to see you stay with us again soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and Clean!
Really great! The only issue was the TV in the living room area wasn't working. The room was really clean, and comfortable.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月11日回覆
Thanks for staying with us and leaving your feedback!

4/10 不太好

Jeffery

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
When I booked this stay, I knew this would be another run of the mill inexpensive stay type hotel. This wasn't even that standard. The hotel was not clean. The rooms were musty, old and fairy dirty. The air conditioning barely worked and could not get the room cooler than 74 which is too hot for us to sleep. The bathroom was extremely outdated with rust rings in the tub/shower. Hot water was not working on the first night after letting it run for 10 minutes on the hottest setting. Contacted the front desk and they sent maintenance up. The maintenance guy was incredibly rude and lied to me. Told me there was nothing wrong with the water and to just turn it on hot. When I did, he said it will work in a very rude way, and that we needed to let it run for 10-15 minutes to get hot water. What in the heck type of hot water system needs to run for 10-15 minutes to get hot. That's very inefficient. Water did eventually get hot but had VERY LITTLE water pressure for a shower. My girlfriend couldn't even wash the shampoo all the way out of her hair and had to put her head in the sink to use the sink water to wash it out. The staff all seemed to be drug users and there were several rough looking people that were always just sitting in the lobby or walking around the hotel site and even in the pool area that were clearly on hard drugs. The staff to my knowledge (and we saw them several time daily), never asked these people to leave. Assuming they were friends of theirs.

6/10 一般般

JANET

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The rooms are run down. Lots of cracking on the walls that was just painted over. Bathroom was not cleaned well when we arrived. Shower is old and the floor of the tub felt like it was going to bend and crack. Some parts of the room looked more updated while others were very outdated. Poor lighting in rooms, tv is is small and didn’t offer the ability to stream from our personal streaming accounts like other hotels. The staff wasn’t friendly nor rude. They were just ok.
於 2024 年 2 月住了 2 晚