Room, 1 King Bed with Sofa bed | Living area | 27-inch flat-screen TV with cable channels, TV
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Reviews of Fairfield Inn by Marriott Philadelphia Airport

2.5 out of 5
Fairfield Inn by Marriott Philadelphia Airport
8800 Bartram Ave, Philadelphia, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1003 reviews" "
Rating 8 - Good. 274 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly abnd knowledgeable.
Stayed 2 nights in May 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the fact they do not stock up your room ex: towels or toilet paper daily
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great people. The restaurant next door was convenient. Breakfast was good. Thanks for such a nice stay.
Stayed 2 nights in May 2024

8/10 Good

TYLISHA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is perfect except you have to pay for parking and they do not have security. The staff is the security, makes no sense at all for $15 per night
Stayed 1 night in May 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness
Breakfast Included
Stayed 1 night in May 2024

6/10 Okay

Matthew, Laguna Hills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No airport shuttle. Chsrged for parking
Stayed 1 night in Apr 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed this airport hotel no longer offers a shuttle between the airport and hotel, and vice versa/
Stayed 1 night in May 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast helpful easy check in
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was very friendly and gave me the option to join Marriott Bonvoy which resulted in savings on my stay.
Stayed 2 nights in Apr 2024

8/10 Good

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, courteous and attentive staff
Stayed 4 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk check-in staff was wonderful and so friendly.
Stayed 1 night in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Kelliann

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Outdated, not very clean, a bit creepy
Stayed 1 night in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Edward L

Stayed 3 nights in Apr 2024

10/10 Excellent

Kent, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained hotel.
Stayed 1 night in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jamaad

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Most of the time, breakfast wasn’t ready 0630. Coffee was empty a few times. Overall a good stay.
Stayed 14 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

margery, wethersfield

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property lists a swimming pool and when we got there there is no swimming pool!!!
Stayed 1 night in Apr 2024
Response from jr on 2024/4/27
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Very friendly. Would definitely stay here again
Stayed 1 night in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

christian

Traveled with family
Liked: Property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from jr on 2024/4/27
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Anne

Stayed 1 night in Apr 2024

10/10 Excellent

Rachel Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and great location for flyers!
Stayed 1 night in Apr 2024
Response from jr on 2024/4/20
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Vicki

Stayed 1 night in Apr 2024

10/10 Excellent

Janiah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really cool
Stayed 1 night in Apr 2024
Response from jr on 2024/4/20
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice. Breakfast was very good with numerous options. They resolved an issue we had with billing. Would stay here again.
Stayed 1 night in Mar 2024
Response from jr on 2024/4/16
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 2024/4/20
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of his way to find my extra room that was under my friends name not mine
Stayed 1 night in Apr 2024
Response from jr on 2024/4/16
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The airport area is always a bit shabby.
Stayed 3 nights in Apr 2024
Response from jr on 2024/4/16
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

syiashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and clean facilities
Stayed 1 night in Apr 2024
Response from jr on 2024/4/16
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove pretty far. Tons of Friday traffic so arrived at 3pm, little early for 4pm check-in. No rooms were available . Had appointments from 4 til 11 so had to repack and come back near midnight. Would have liked to checkin but understood.Front desk super at midnight.
Stayed 1 night in Apr 2024
Response from jr on 2024/4/20
Thank you for taking the time to let us know about your experience while staying with us. Your experience with cleanliness is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

2/10 Terrible

Jianmei

Stayed 1 night in Apr 2024
Response from jr on 2024/4/13
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Kailing

Traveled with group, Traveled with family
nice day and happy good trip
Stayed 1 night in Apr 2024
Response from jr on 2024/4/13
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kerim

Stayed 1 night in Apr 2024

10/10 Excellent

Melissa, Snow Camp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 2024/4/11
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my brush at home and when i went downstairs to ask if they had a comb or brush that i could get or buy.Jamal said he would look for me. I went and sat down and got some coffee. Jamal came over to me and offered his personal comb that was still in a package. He said he looked upstairs and under the counter. He went out of his way and i appreciated it.
Stayed 3 nights in Apr 2024
Response from jr on 2024/4/11
Dear Valued Customer,I am proud a member of our staff was able to go above and beyond for you. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Arthur, Norfolk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, nice breakfast options in mornings and easy to get around to the city from there
Stayed 3 nights in Apr 2024
Response from jr on 2024/4/11
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Justin

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from jr on 2024/4/11
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was terrible
Stayed 4 nights in Apr 2024
Response from jr on 2024/4/7
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Brandi

It was okay.
Stayed 1 night in Mar 2024
Response from Jamal on 2024/4/2
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Amadu

Stayed 1 night in Jan 2024
Response from j on 2024/4/2
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Johnnie B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant environment
Stayed 2 nights in Mar 2024
Response from j on 2024/4/2
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from jr on 2024/4/20
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jr on 2024/4/7
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Bertha, Midland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is nice as is the complimentary breakfast buffet, however dining options in the area are extremely limited.
Stayed 4 nights in Mar 2024
Response from j on 2024/4/2
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Thaddaeus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from j on 2024/4/2
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was very good except the lack of a shuttle service to/from the airport. Taxis charge $25 and Uber X about $18 or more. This really needs to be fixed.
Stayed 1 night in Mar 2024
Response from jr on 2024/4/7
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We do apologize about not having airport transportation.We hope to welcome you again soon.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff attentiveness and service.
Stayed 1 night in Mar 2024
Response from j on 2024/4/2
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.