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Pousada Palácio de Cristal

3.0 star property
Historic Center hideaway where guests can enjoy garden serenity while staying connected with in-room WiFi and round-the-clock assistance

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Pousada Palácio de Cristal sits in the Historic Center, offering a peaceful garden setting where travelers can unwind. The smoke-free property provides in-room WiFi for staying connected, while the attentive staff is available at the 24-hour front desk to assist with any needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Minibar, free WiFi, bed sheets

Standard Room

Highlights

LED TV
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, free WiFi, bed sheets

Deluxe Room

Highlights

LED TV
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, free WiFi, bed sheets

Superior Room

Highlights

LED TV
Minibar
Cable channels
Daily housekeeping
  • 142 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Double Beds and 1 Large Twin Bed
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About the neighborhood

Historic Center, a neighborhood in Petrópolis, is home to Pousada Palácio de Cristal. House of Santos Dumont Museum and Rui Barbosa House are cultural highlights, and some of the area's landmarks include Crystal Palace and Barao de Maua House. Petropolis Wax Museum and Free Flight Ramp of Simeria are also worth visiting. Visit our Petrópolis travel guide
View more Pousadas in Petrópolis
Map
Av. Presidente Kennedy, 109, Petrópolis, RJ, 25680-030

What's nearby

  • Crystal Palace
    Crystal Palace
    3 min walk - 0.3 km
  • Cathedral of Saint Peter of Alcantara
    Cathedral of Saint Peter of Alcantara
    8 min walk - 0.7 km
  • Imperial Museum
    Imperial Museum
    15 min walk - 1.3 km
  • Barao de Maua House
    2 min walk - 0.2 km
  • Bohemia Brewery
    5 min walk - 0.5 km

Getting around

  • Saracuruna Station
    33 min drive
  • Rio de Janeiro International Airport (GIG)
    67 min drive

Restaurants

  • McDonald's
    7 min walk
  • Casarão Odin
    5 min walk
  • Cantina Giulietta
    2 min walk
  • Imperatriz Leopoldina
    9 min walk
  • Rink Marowil Bar e Restaurante
    9 min walk

About this property

Pousada Palácio de Cristal

Pousada located in Historic Center
Pousada Palácio de Cristal provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Pousada Palácio de Cristal feature comforts such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • LED TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Palacio De Cristal Brazil
Pousada Palácio de Cristal Petrópolis
Pousada Palácio de Cristal Pousada (Brazil)
Pousada Palácio de Cristal Pousada (Brazil) Petrópolis

Frequently asked questions

Is Pousada Palácio de Cristal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Pousada Palácio de Cristal doesn't offer parking.

What time is check-in at Pousada Palácio de Cristal?

Check-in begins at 2:00 PM.

What time is check-out at Pousada Palácio de Cristal?

Check-out is at noon.

Where is Pousada Palácio de Cristal located?

Located in Historic Center, this pousada is steps from Vale do Paraíba, Piabanha River, and Barao de Maua House. Crystal Palace and Bohemia Brewery are also within 5 minutes.

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Reviews

Pousada Palácio de Cristal Reviews

7.8

Good

8.2

Cleanliness

6.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

6/10 Okay

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities
Algumas coisas não agradaram: Funcionários falando muito palavrão, fizeram um estacionamento de motos que rangiam motor às altas horas no jardim, administradores fizeram uma festa na área de hóspedes constrangendo-nos de ficarmos na sala e também causando barulho e correria de criancinhas à noite no corredor dos quartos. Porém tivemos coisas boas: o café da manhã é bem bom, é bem limpo, boas funcionárias pela manhã... inclusive, os que gritam palavrão não deixam de ser gentis.
Stayed 2 nights in Jun 2024

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities
Proximo ao centro nao precisa do carro para se locomover . O cafe da manhã deixa a desejar um.pouco.
Stayed 1 night in Jun 2024

6/10 Okay

Alessandra

Liked: Staff & service
Disliked: Property conditions & facilities
A localização da pousada é excelente!
Stayed 1 night in Jun 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service

Regular.

O quarto é extremamente escuro, a cortina não tem blackout para o sol da manhã. Não disponibiliza kit completo de uso para banheiro, somente sabonete. O papel de parede do meu quarto estava soltando, a lixeira do banheiro é sem tampa, causando mau cheiro. Cama bastante confortável e funcionários educados e atenciosos. A localização é o ponto alto da pousada.
Stayed 2 nights in Jun 2023

4/10 Poor

JESSICA

Disliked: Cleanliness, property conditions & facilities, room comfort

Não voltaria

Reservei 03 quartos, e um dos quartos estava em condições pessimas, cheiro de mofo muito forte, cama quebrada, localizado perto da escada então era muito barulhento, de modo geral as roupas de cama não estavam cheirosa e tinha poeira nos moveis. Quando fiz a reclamação do quarto o funcionario ofereceu outro mas o cheiro de mofo estava muito forte.
Stayed 1 night in Jun 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei bastante, só alguns funcionários que deixaram a desejar e a falta de organização no café.
Stayed 1 night in May 2023

8/10 Good

Morgana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já me hospedei outras vezs na Pousada Palácio de Cristal, por isso posso dizer que já foi melhor. Chuveiro fraco, água morna, café da manhã fraco.
Stayed 2 nights in May 2023

2/10 Terrible

Marcelo Leandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção!!

Decepção total. Hotel não serve café da manhã, apesar de constar o serviço no site Hotéis.com. O quarto com poeira e teia de aranha, a cama de casal é a junção de duas camas de solteiro, que proporcionou total desconforto na hora de dormir 2 pessoas, não dispõe de estacionamento, shampoo, condicionador, iluminação ruim, não tem cortina nem água quente no chuveiro. Pior hotel que já me hospedei, experiência que deixou a desejar, ainda mais pelo valor pago pela diária! Não recomendo. Zero conforto!
Stayed 1 night in Aug 2020

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bela casa

Quarto bem pequeno, porém aconchegante. Chuveiro do quarto meio entupido, com o jato todo torto. Bom ar split. Café da manhã razoável. Portão de entrada você tem que abrir por conta própria. Muito bem localizada em um imóvel muito bonito
Stayed 1 night in Jan 2020

10/10 Excellent

Carlos R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aprazível!!

Muito bem localizado, prédio bem conservado, estadia muito confortável.
Stayed 1 night in Dec 2019

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023

8/10 Good

lislie m

Stayed 1 night in Jun 2023

10/10 Excellent

Lucas

Stayed 2 nights in Jun 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019