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Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
7.4/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveler
Business traveler, Traveled with partner, Traveled with family
The property is fine. However, I purchased a night on expedia, which I pad . On checking out, I had to pay again because they said Expedia is not authorized to srll their products. There was not way other than paying again. I hope expedia sort it out because it shouldn't sell this hotel if they don't even have a computer to look at payment ptroof etc. Good propert but undesirable and useless admin.
Leonel
Stayed 1 night in Nov 2019
Response from Hotel Perkin Lenca on 2019/12/19
Good morning, dear customer, just clarifying this situation, the payment policies of Hotel Perkin Lenca, they are only payment in hotel, never on expedia.com platform, then, there was no payment in expedia, only the payment you made in the hotel
4/10 Poor
Verified traveler
2019/11/9
I paid twice because Expedia sells these rooms but the hotel claims they don't sell online. I had to pay again on check out, even though, I had proof of payment for by Expedia.
Verified traveler
Stayed 1 night in Nov 2019
Response from Hotel Perkin Lenca on 2019/12/19
Good morning, dear customer, just clarifying this situation, the payment policies of Hotel Perkin Lenca, they are only payment in hotel, never on expedia.com platform, then, there was no payment in expedia, only the payment you made in the hotel ... Nobody paid twice