接待櫃台

彭薩科拉-機場希爾頓歡朋飯店 (科爾多瓦購物中心)的評分

2.5 out of 5

評論

8.6

有夠讚

10 分,有夠讚;1000 則評論中有 547 則" "
8 分,不錯哦;1000 則評論中有 248 則" "
6 分,一般般;1000 則評論中有 103 則" "
4 分,不太好;1000 則評論中有 64 則" "
2 分,很糟糕;1000 則評論中有 38 則" "

8.6/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Linda

喜歡:整潔度
The hotel was clean and the room was fine but there was a buzzing noise that came from the vent in the bathroom and made it hard to fall asleep. The hotel is older and could use some updating.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Kathy

情侶出遊
喜歡:設施服務
不喜歡:住宿環境和硬體
Room at end of hall was Hell. Outside door to parking lot was BANGING all day and several times during night. Lock the damn door at 9:00 and let us sleep!!! Only one trash can in bathroom!! Need one more in bedroom and living room. I will make sure in the future that my room isn’t anywhere near an outside door!!
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月15日回覆
Dear Kathy,Thank you for sharing your concerns with us. We understand how important a good night's sleep is, and we sincerely apologize for the outside door noise that disturbed you. Your comments will be discussed with our team to improve our guest experience, and we hope for an opportunity to make your next visit a better one.

10/10 有夠讚

Lorenza,Mandeville

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone has been so kind and helpful. There are nearby hotels and I’m glad that we chose this one.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月13日回覆
Dear Lorenza,With so many hotels, we are honored you selected Hampton Inn Pensacola Airport (Cordova Mall Area). It's fantastic to hear that our dedication to cleanliness and top-notch service made a terrific impression on you. We look forward to welcoming you back for another great stay soon!

10/10 有夠讚

Erika

喜歡:整潔度、員工素質和住宿環境和硬體
Easy check-in. Walking distance from the airport. Nice staff.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月13日回覆
Dear Erika,Thank you for your kind words and for staying with us at Hampton Inn Pensacola Airport (Cordova Mall Area). Your compliments concerning our team's superb guest service and our hotel's convenient location are greatly appreciated. Please stop by and see us again soon!

10/10 有夠讚

susan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent and efficient front desk check in and out. Nice breakfast. Comfortable room and bed. Arrived very late from airport. Have stated before. Will stay here again.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日回覆
Dear Susan,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Hampton Inn Pensacola Airport (Cordova Mall Area) once again! Thank you so much for your perfect rating and for mentioning our hospitable team, delicious breakfast offerings, and comfortable accommodations. Take care, and know we are delighted to welcome you back anytime your plans bring you this way.

6/10 一般般

Kathleen

商務旅客, 團體旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The location of this property is perfect for those early morning flights. Right across the street from the airport. However, this hotel needs a series face lift. Poor lighting and brown carpet gives the impression that it is dirty. Although my bathroom looked clean, the floor was sticky and my room smelled weird. Almost like an ionizer that they were using to try to cover up another smell. Very poor lighting in the room as well. I would most likely not stay here again.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Kathleen,We appreciate your recent feedback on our property. We are disappointed to hear we were not able to meet all of your expectations. We have shown your report to our housekeeping team and the rest of our staff to address these concerns. Thank you for bringing this to our attention, and we hope you will consider revisiting us for a better overall stay.

6/10 一般般

Horton S

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great and the location was very convenient. Only issue was the lack of hot breakfast items available.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月1日回覆
Dear Horton,Thank you for sharing your experience. We're glad you appreciated our convenient location and the service provided by our team. Your feedback regarding breakfast is appreciated and noted, and we hope to welcome you back soon for an even better experience!

10/10 有夠讚

Jessie,Pensacola

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at this property were terrific, very friendly and helpful, and the free shuttle to and from the airport was really responsive. The room and property were both clean and well-kept.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月18日回覆
Dear John,Thank you for staying at Hampton Inn Pensacola Airport (Cordova Mall Area). We're delighted that our team's friendliness and hospitality stood out during your visit. It's also great that you appreciated our property's pristine condition and the convenience of our shuttle service. We look forward to welcoming you back and ensuring another pleasant stay.

10/10 有夠讚

Karen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff created a welcoming environment. Very friendly
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日回覆
Dear Karen,Thank you for the five-star review! The team will be so pleased to hear your compliments, and we hope you'll visit us again soon.

10/10 有夠讚

Jamie

於 2024 年 4 月住了 4 晚

4/10 不太好

Elizabeth

家庭旅遊
不喜歡:設施服務
Close to airport so convenient when flights get cancelled however, no access to wiifii unless you join Hilton rewards, tv has no internet access to Netflix/ prime or Disney Plus- very poor in that respect. One bath towel was covered in black stains, and walkable dining options have no price ratings so hit and miss when encountered with severe weather. They do offer on demand shuttle to airport which is very convenient.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月13日回覆
Dear Elizabeth,Thank you for taking the time to share your experience with us. We are thrilled to know our convenient transportation services and proximity to the airport were highlights of your stay. However, we appreciate your feedback regarding our amenities, and will review your comments internally so as to improve guest satisfaction where needed. It was a pleasure having you as our guest, and we hope to see you again soon.

4/10 不太好

Marcela

不喜歡:整潔度
I was given a dirty room. There were someone else’s underwear left in the bathroom. I don’t understand how housekeeping didn’t saw them when they cleaned the room and got it ready for the next person. Housekeeping never come in to my room for anything even when requested to do so.
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Laurie

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Very nice appearance and staff. The room overall was clean, but with a little more care it could have been perfect. The tub looked as if it was cleaned in a hurry, leaving behind stray hairs. There was a popcicle stick in the a/c vent that still had popcicle on one end.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rick

商務旅客
喜歡:員工素質和設施服務
不喜歡:整潔度
Nice place that could use a carpet shampoo and more lighting.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

William

喜歡:整潔度、員工素質和住宿環境和硬體
Convenient
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ross,Wesley Chapel

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Greg

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Bernadette,Rye

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

randal

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Desmond

喜歡:整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Suzanne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location to airport and sights around city.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

David

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The manager -- I believe her name was Jordan -- was very helpful,, friendly, and offered terrific recommendations for local restaurants. Location is super convenient to the airport, and very quiet.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

dodie

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very close to airport, early flight, shuttle, free parking, so perfect.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Michael R.

於 2024 年 3 月住了 2 晚

10/10 有夠讚

DANIEL

喜歡:整潔度、員工素質和住宿環境和硬體
Super. Convenient for the airport. Shopping and restaurants nearby. Nice rooms and comfy beds
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Neil

喜歡:整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mary and Tom

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Close to airport
於 2024 年 2 月住了 1 晚

6/10 一般般

Rod

喜歡:員工素質
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Eric

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I got to check in early when I showed up, which was a good thing. The blinds in my room wouldn’t work electronically so they immediately changed it. The staff was super accommodating. The person on the desk was Erica the maintenance fan was Robert people very good employees to have running your business.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mary

團體旅遊
Short stay for an early flight out of PNS . Nice check in guy , clean facilities, quiet. The airport transfer was timely and the driver was very nice as well .
於 2024 年 2 月住了 1 晚

8/10 不錯哦

PATTIE

喜歡:整潔度、設施服務和住宿環境和硬體
Close to the airport. Extremely wonderful staff. Clean. Quiet.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Billy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
1. Was allowed early check in by a friendly desk clerk at no additional charge. 2. Was coming in a side door with my luggage and a maintenance man dropped what he was doing and hustled to get the door for me and saved me having to put everything down and get out my key card. 3 The room was clean and comfortable with a good sleeping bed! 4. Had many neat amenities in addition to the usual ones, pool, health club, etc. had an airport check in with monitor for live flight info, an room with lots of info on local things to do and much more. 5. Had a great free breakfast with omelets, sausage, bacon, waffles, cereals, juices, fruit, coffee and more. 6. Check out was automated and easy.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

David

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

6/10 一般般

Maria

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient with parking for extended time. Bed was horrible, a sagging heap of springs! It smelled like a dog had slept on it. It squeaked when trying to turn, the pillows were old. Time for an overhaul!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Joann

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Carl

喜歡:整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Christina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Cynthia L

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

10/10 有夠讚

STEVE

於 2024 年 1 月住了 1 晚

4/10 不太好

LaTonia

不喜歡:住宿環境和硬體
The bed was terrible no support what so ever
於 2024 年 1 月住了 1 晚

6/10 一般般

James

商務旅客
喜歡:員工素質和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Was nice place and very convenient to airport.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Althea

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Richard E.

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was as I expected
於 2023 年 12 月住了 2 晚

6/10 一般般

Jennifer

喜歡:員工素質
不喜歡:整潔度
Staff was very kind and helpful. Airport shuttle was great! Cleanliness in room could be improved; the bathroom was not fully clean.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Cameron

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚