6/10 一般般
Temeka
家庭旅遊
2025 年 8 月 26 日
On check in, front desk staff member was not welcoming and did not greet me upon arrival. I approached the desk and without even making eye contact, he said “yes”! There was no “hello, how can I help you” or “welcome to candlewood, how may I assist you”…I felt like I was invading someone’s space as I entered the property!
I am an IHG reward member and have been for over 20 years and have NEVER felt what I felt here at this property!
I had a second rude encounter the following day when I asked where I could find towels for the pool. A different man was at the front desk and responded rudely and I was really surprised by this!
However, upon checkout, there was a woman at the front desk who was extremely polite and courteous! You need more staff like her because the first 2 staff members would be a reason that I not ever visit your establishment again nor recommend it to others!
Temeka
於 2025 年 8 月住了 1 晚