Arrived about 4.30, had not noticed when booking that there was no car parking, nor was there any available outside. We tried to gain admittance to ask for advice on where to park but noonecwas around despite the fact that the website claims that the desk is open all day 7.30am to 11.00pm. We finally gave up and stayed elsewhere.
真實旅客
於 2019 年 9 月住了 1 晚
10/10 有夠讚
Thea
2019 年 8 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location
Fantastic location for the lakes and excellent transport links by train and car. Breakfast was good and it was personalised. The room was clean and comfortable. We only stayed two nights but enjoyed our stay.
The bed was a bit firm for my comfort.
Thea
於 2019 年 8 月住了 2 晚
2/10 很糟糕
Pete
2019 年 7 月 10 日
不喜歡:員工素質和住宿環境和硬體
Rude, Unfriendly, and Unaccommodating
Booked triple rooms, for a reason ... was told on arrival that the rooms we had booked been given to someone else, and only a double was available, and that nothing could be done about it. On trying to enter a discussion to resolve the situation was told by the rude gentleman (who i presume was the owner) that he did not have time to stand and argue ...i was not arguing, merely trying to discuss any potential options, and asked him to refund half of the price of one of the rooms but he was not interested in the slightest !!!
Avoid ... perhaps unless it's the very last option in the town ! for us it actually was, and we had children with us and not enough beds ... but i still wished i'd avoided
On the plus side I did eventually receive half of the price of one of the rooms back but had to do so via hotels.com (who incidentally could not get hold of the manager to speak to him!)