in the middle bldg, 1 flight of stairs to the 1st floor, we were on the 2nd, so 2 flights of stairs. NO ELEVATOR! SLIPPERY SHOWER!! Only lukewarm water in shower at 10pm; fridge has no freezer compartment; Ice machine not plugged in; 2 sinks, but only soap dispenser was in the toilet one; door to room doesn't shut unless you really shove it. THIS PLACE IS DANGEROUS FOR SENIORS. Honestly, how hard would it be to get non slip strips and put in the shower???? And don't offer to let me use a luggage rack, if there is NO ELEVATOR! Sure, you told me you were grandfathered in, but maybe you should just think of your customers and put one in!!! I saw SEVERAL seniors STRUGGLING with their luggage up several flights of stairs. That's not cool. I cancelled my October reservation and would NOT recommend.