Castles in Peel Regional Municipality

"The hotel is new and fresh. The breakfast selection is magnificent for a small hotel and there is something for everyone. The front desk offer a decent confectionary should you be looking for something else to snack on during your stay. There were a variety of other activities in the lobby/games area, foosball, air hockey and shuffle board. There was plenty of parking and the staff were all very friendly. My only complaint was the shuttle from the airport. They give you instructions to call once you are at the pickup spot and then there were wait times of 30 minutes. The shuttle van is quite small and was very cramped when full. "

"Good "

"We had good stay. The lobby and rooms could use a refresh. The rooms are clean."

"A comfortable, convenient stay for airport users. Delicious breakfast and environmentally friendly cutlery/plates/cups. Room was clean and warm. Warm, friendly staff on reception and airport shuttle bus. There is no lift so request a lower floor room for people with luggage. I had difficulty carrying my 20 kg suitcase up the two flights of stairs."

"The staff were amazing, the room was beautiful, and the pool was clean! We didn't eat breakfast but the accommodated coffee at 5 am which was also very kind of the staff!"

"Was not to my taste"

"Good room Service with a great menu "

"The staff was pleasant and the room was renovated but not kept up. First thing I noticed was a missing light bulb in the lamp beside the bed. I reported it and was told to expect someone to come and bring a bulb to my room…that did not happen. Next was the hand cream by the bathroom sink, I went to use it and it fell off of the wall. I had to use a paper clip to get it to stay up on the wall. Next was black mold on the shower ceiling. I most likely won’t stay here again. "

"Check in and parking were good. Room was dated. The pics online did not meet real life expectations. Its as though they took an old hotel and tried to add paint and wallpaper. Fail. Beds were okay. Pillows not great. Liked the entertaining unit incl coffee maker,mini fridge & desk. High price for the quality. Expected better from Sheraton brand. "