Farmstay in Pays d'Apt-Luberon

"We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season."

"We did. It use the pool because we are between seasons . The room was very nice. Clean and comfy. The best was the wonderful welcome from Julie and Olivier ! They are so nice and great hosts "

"We had a great stay. Nice and comfortable room, quiet hotel, places in the hotel to relax outside the room, excellent breakfast, caring host. We were there off season so we did not get to enjoy the grounds, which looked fantastic. "

"We were fortunate enough to stay in one of the tents. Well equipped and comfortable with very agreeable surroundings. Great cycling nearby. The bathroom was good, heating was welcome at this time of year, and I’m sure the air conditioning would be welcome during the sunnier months. Parking was adequate and the place was quiet, and a great place to have a little getaway. The region is beautiful. Certainly at this time of year it was excellent value and great fun. All the staff were friendly and super helpful. The pool was great, even in October. "

"Room was beautiful with a lovely terrace. "

"Mediocre property. Motel-like"

"Had a great stay here. The property was large and expensive with lots of privacy and amenities. I also really enjoyed the restaurant adjacent to the lake towards the rear of the property. It was a unique dining experience with primarily outdoor seating underneath a giant sycamore tree that was apparently over 400 years old!"

"Fine"

"The air conditioning unit was not working so our sleep was unbearable in the hot weather. The hotel was cute and clean but the lack of attention to placing fans in a top floor room with out proper AC was definitely a huge disappointment for us. "