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Reviews of La Quinta Inn & Suites by Wyndham Stonington-Mystic Area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Stonington-Mystic Area
349 Liberty St, Pawcatuck, CT

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Julio C

Traveled with family
it was a nice decent hotel
Stayed 2 nights in Apr 2024
Response from Priyanca Patel on 2024/4/29
Dear Julio,Thank you for taking the time to post a review. We look forward to having you as our guest again in the future.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/30
Thank you, Kathleen, for staying with us! We appreciate your feedback and look forward to seeing you again in your future travels!

10/10 Excellent

James, Quincy

Traveled with family
Very nice at check in.
Stayed 1 night in Apr 2024
Response from Priyanca Patel on 2024/4/29
Dear James, Thank you for taking the time to post a review. We look forward to having you as our guest again in the future.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/25
Thank you, Thomas, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels!

6/10 Okay

Stacy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was ice cold for an indoor pool, who h my children were very much excited about. Also it's unfortunate that breakfast is done by 9. Alot of people when traveling may sleep until 8-9. I think it should be considered in when choosing What time breakfast should begin and end. The bathroom seemed very outdated with dark brown tiles in the shower . Had to call and ask for additional blankets because there is barely a sheet as a comforter and would not keep anyone warm. Little disappointed in this specific La Quinta.
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/25
Stacy, I am sorry to hear that your stay was not a satisfactory one. I will share your feedback with our team so that we can work towards making improvements before your next stay.

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Check-in was a breeze and the room was super clean and spacious.
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/23
Thank you, Marlene, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels to our area!

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family iked the room and breakfast. The gym looked ok .The pool was cold ..my daughter was in for a while my son lasted 15mins .I asked front desk to turn up heat in the pool when guesrs are in it . Front desk said pool is preset .It was school vacation week ? For the price for 1 night of the hotel the pool should be warm .
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/23
Thank you, Patrick, for staying with us. We appreciate your feedback. We are sorry to hear that you were not fully satisfied with your stay. We hope you will come back again in your future travels.

10/10 Excellent

Christina, Malden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly! Check in was a breeze. The property and rooms were clean. The beds were comfortable. Really enjoyed the Dove products in our bathroom. The hotel is on a main road so youll hear some of the night time traffic but not too bad. Parking was easy. It's located near a Dunkin and McDonalds. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/23
Thank you, Christina, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels to our area!

10/10 Excellent

Tyra, Charlestown

Traveled with family and small children
Liked: Cleanliness, staff & service
Liked the pool except it was a it cold otherwise it was all good
Stayed 1 night in Apr 2024
Response from La Quinta Stonington- Mystic on 2024/4/20
Thank you, Tyra, for staying with us. We appreciate your feedback.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel and staff was great
Stayed 4 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/4/13
Thank you, Daniel, for staying with us! We appreciate your positive feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
New
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/4/4
Thank you, John, for staying with us! We appreciate your positive feedback!

10/10 Excellent

William, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/4/2
Thank you, William, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly service.
Stayed 2 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/3/26
Thank you, Catherine, for staying with us! We appreciate your positive feedback!

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Had a great stay. House keeping did a great job
Stayed 4 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/3/16
Thank you, William, for staying with us! We appreciate your positive feedback! We look forward to seeing you again in your future travels!

10/10 Excellent

Rosalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/3/11
Thank you, Rosalee, for staying with us! We appreciate your feedback and look forward to seeing you again in your future travels!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly staff. Clean rooms
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/3/11
Thank you, Donna, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Always like to stay here
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/3/7
Thank you, Cheryl, for staying with us! We appreciate your feedback and look forward to seeing you again in your future travels!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, the staff was great. We will stay again, when we are back in Connecticut.
Stayed 1 night in Mar 2024
Response from La Quinta Stonington- Mystic on 2024/3/4
Thank you, Gary, for staying with us! We appreciate your positive feedback!

8/10 Good

Virna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very family friendly hotel i will definitely reserve a room again
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 2024/2/26
Thank you, Virna, for staying with us! We appreciate your feedback!

6/10 Okay

Hugh

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast here is extremely lame comparing other places we have stayed. Don't stay for breakfast coffee is awful. Room has 1980 toilet sitting on the floor instead of standard 16.5 17 inch toilets of today. Bathtub rounded bottom is really hard to stand in and take shower. This chain really needs to rethink these rounded bottom tubs.the surround was a mess and ugly lol. The room space is not fully utilized. A large area of the room was out of place with no furniture. Rather odd. We reserved executive and received standard cheap. Location of hotel is good. It's quiet. Ice machines not functional anywhere in hotel. Noise transfer is intense. Fridge froze everything we put into it.
Response from La Quinta Stonington- Mystic on 2024/2/24
Thank you, Hugh, for taking time to share your thoughts with us. I am sorry to hear that your stay was not 100% satisfactory. Please rest assured that we will work towards making improvements before your next stay with us.

2/10 Terrible

Michael

Traveled with partner
The desk clerk was not happy that we booked through Expedia when we checked in and he gave us a poor room right next to the elevator and across from the laundry / housekeeping room. The room did not have a working heater and I believe the clerk knew this before selecting that particular room for us. Rather than repack our clothes and move to another room which who knows what issues would come with that room, we got two blankets and toughened it out for the entire duration. It was not a good experience and the breakfast was terrible too.
Stayed 4 nights in Feb 2024
Response from La Quinta Stonington- Mystic on 2024/2/24
Michael, I am terribly sorry for any confusion you may have had experienced during your stay. We happily accept Expedia reservations every day. All of our rooms with 2 queen beds are set up the same way. We would have been more than happy to give you a different room if the location of the one you checked into was not to your liking, and you felt that the heat wasn't working properly. Our staff works hard to make sure every guest has a great stay. Again, we are sorry that your stay was not 100% satisfactory.

10/10 Excellent

Tina and Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet great. Has a pool. Great location.
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 2024/2/19
Thank you, Tina and Scott, for taking time to share your thoughts with us! We appreciate your positive feedback, and we look forward to seeing you again in your future travels!

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool/Breakfast
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 2024/2/19
Thank you, Victor, for choosing La Quinta Stonington- Mystic for your lodging needs! We appreciate your positive feedback!

8/10 Good

Antoinette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 1 night in Feb 2024
Response from La Quinta Stonington- Mystic on 2024/2/17
Thank you, Antoinette, for staying with us! We appreciate your feedback!

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, breakfast good, room and bathroom need a little attention.
Stayed 2 nights in Feb 2024
Response from La Quinta Stonington- Mystic on 2024/2/12
Thank you, Philip, for staying with us! We appreciate your feedback!

10/10 Excellent

Price

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!!
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/2/5
Thank you, Price, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/31
Thank you, Patrick, for staying with us! We appreciate your positive feedback!

10/10 Excellent

William

Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/24
Thank you, William, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their "quiet" policy. The rooms are clean.
Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/24
Thank you, Judy, for staying with us! We appreciate your positive feedback!

8/10 Good

Gencia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. It was clean and quiet. I would definitely recommend it! The only problem was that the hotel lost power for some time during the night due to construction or something in the area.
Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/24
Thank you, Gencia, for staying with us! We appreciate your feedback! We hope you will choose La Quinta again for your future lodging needs!

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfirtable place to stay.
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/20
Thank you, Sherry, for staying with us! We appreciate your feedback!

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/19
Thank you, Ashley, for staying with us! We appreciate your feedback!

8/10 Good

Misheashkehdt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is spectacularly clean and smells so good. I have stayed here 4 times and they are always so clean. The staff is friendly as well. Very good management. The only downside to this stay was stink bugs where our towels were stored. One got on my baby. Not really a big deal but just freaked me out. Also I would really like to see some gluten free breakfast options like: cereal, bagels and such. Same with the snacks they offer in the store. More gluten free options. But overall excellent hotel I love it.
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/19
Thank you, Misheashkehdt, for staying with us. We appreciate your feedback.

6/10 Okay

Chloe

Traveled with family and small children
Liked: Amenities
I asked several times for new towels and trash to be removed but it only happened once during our 5 days. Also the person to the right of our room was smoking a substance because it kept smelling up our room.
Stayed 4 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/17
Thank you, Chloe, for staying with us. We are sorry to hear that your stay was not 100% satisfactory. We hope that you will give us another chance and choose La Quinta again for your future lodging needs.

10/10 Excellent

Dalila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were friendly and accommodating
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2024/1/17
Thank you, Dalila, for staying with us! We appreciate your positive feedback.

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
Average
Average, minor things.
Stayed 4 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/17
Thank you, Daniel, for staying with us! We appreciate your feedback!

8/10 Good

Nancy

Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/2/5
Thank you, Nancy, for staying with us! We appreciate your feedback!

10/10 Excellent

Ronald, Plainville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/17
Thank you, Ronald, for staying with us! We appreciate your feedback!

10/10 Excellent

Clark

Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/17
Thank you, Clark, for staying with us! We appreciate your feedback!

10/10 Excellent

Marlenis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/15
Thank you, Marlenis, for staying with us! We appreciate your feedback!

6/10 Okay

veronica

Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/17
Thank you, Veronica, for staying with us! We appreciate your feedback!

10/10 Excellent

Kimberly kith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was anazing
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/15
Thank you, Kimberly, for staying with us! We appreciate your feedback!

10/10 Excellent

Derek

Room was great, plenty of space! Bed and bedding could have been better!
Stayed 1 night in Jan 2024
Response from La Quinta Stonington- Mystic on 2024/1/15
Thank you, Derek, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2024/1/15
Thank you, Joe, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2024/1/5
Thank you, Devon, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Kimberly

Very nice!
Clean and comfortable. Friendly staff.
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2024/1/3
Thank you, Kimberly, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay
Excellent service, clean room, great amenities.
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2024/1/3
Thank you, Peter, for staying with us! We appreciate your positive feedback!

10/10 Excellent

Shannon

Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2024/1/3
Thank you, Shannon, for staying with us! We appreciate your positive feedback!

6/10 Okay

Luis

Traveled with family
The breakfast didn’t have enough healthy or vegetarian options and waffle maker was broken
Stayed 1 night in Dec 2023
Response from La Quinta Stonington- Mystic on 2023/12/30
Thank you, Luis, for taking time to share your feedback with us. We are sorry to hear that your stay was not 100% satisfactory. We hope you will choose La Quinta again in your future travels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from La Quinta Stonington- Mystic on 2023/12/30
Thank you for staying with us! We appreciate your feedback!