3 outdoor pools, pool umbrellas, sun loungers

Reviews of Welcome World Beach Resort & Spa

5 out of 5
Welcome World Beach Resort & Spa
439/8-9 Moo 12, Thuppraya Rd., Dongtarn Beach, Nongprue, Pattaya, Chonburi

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 121 reviews" "
Rating 8 - Good. 42 out of 121 reviews" "
Rating 6 - Okay. 29 out of 121 reviews" "
Rating 4 - Poor. 12 out of 121 reviews" "
Rating 2 - Terrible. 13 out of 121 reviews" "

7.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Benya Company Limited on 2020/2/28
First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya and thank you for rating us. Your feedback helps us get better. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

2/10 Terrible

Damien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Response from Benya Company Limited on 2020/2/28
First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya and thank you for rating us. Your feedback helps us get better. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Benya Company Limited on 2020/2/28
Dear Mr Mike, First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya and thank you for rating us. Your feedback helps us get better. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

2/10 Terrible

Damien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Benya Company Limited on 2020/2/28
Dear Damien, First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya and thank you for rating us. Your feedback helps us get better. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Benya Company Limited on 2020/2/28
Dear Mike, First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya and thank you for rating us. Your feedback helps us get better. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Benya Company Limited on 2020/2/28
Dear Mr Mike, First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya and thank you for rating us. Your feedback helps us get better. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing decent was the pool. Staff was rude and unorganized and discriminatory, me and my partner was ordering food and before we even finished orde ring food they already handed me the bill. Rooms were full of ants and very dirty. This place was not very welcoming and I would never recommend this place even to my enemies. If you want to NOT experience Thai hospitality, This is the best place to visit
Stayed 1 night in Jan 2020
Response from Benya Company Limited on 2020/2/29
Dear Valued Guest, First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa. “Regarding the staff and room issue, Thank you for letting us know about this. We are sorry to hear you had such an experience, but we really appreciate you bringing this issue to our attention.”We will use the feedback to make us better and to ensure this doesn’t happen again.” Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 29 Feb 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Comfort on the beach
Nice open hotel in 2 wings with large pool in between. Room are pleasant and airy with balconies. Convenient to shops, restaurants and the beach. Staff could be more friendly not wait for a greeting from the guest. Attention to detail, room maintenance, gardens around the edges. Overall a comfortable stay at a reasonable price. Will stay again.
Balcony view
Pool
Beach
Balcony
Stayed 4 nights in Oct 2019
Response from Benya Reservation Group on 2019/11/29
Dear Valued Guest, Greetings from Welcome World Beach Resort & Spa!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Arick

Liked: Cleanliness
Disliked: Staff & service
Shame about the service.
Let’s start by saying that the whole of Jomtien is struggling for somewhere great to stay. The pros - Location is excellent 3 big pools Housekeeping The cons - Lack of customer service Non existent pool attendent Breakfast wasn’t great A/C not great Overall we stayed for the location and the 3 pools but there are so many ways in which this hotel could up their game.
Stayed 2 nights in Aug 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

D

Disliked: Staff & service
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

10/10 Excellent

Larry G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel...!!!
Great location on the beach!!! Old 5star property, good restaurant, nice staff....what more you want???
Stayed 1 night in Jul 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
totalt nedslidt og snavset i alle kroge .åircon på værelset larmede så men måtte slukke det om natten, aircon i restauranten virkede ikke så alle vinduer og døre stod pivåbne for at få en smule luft og en stor mængde fugle og fluer mm ind. restauranten var under al kritik hvad hygiejne angår, brugt bestil kunne forekomme, rengøring af og til foregik med en tør klud eller kost. jeg måtte bede rengøringsdamen om at fjerne skimmelsvamp på badeværelset. det var næsten umuligt at gøre opmærksom på disse kritiske forhold da personalet kun talte thai, ok der var et par stk der talte meget dårligt engelsk . dett hotel er under al kritik kan ikke anbefales
Stayed 6 nights in Jun 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Large Hotel, Lovely pool , acfross from the beach. Staff are unprofessional and poor command of English
Stayed 7 nights in Jan 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

8/10 Good

Martin

Liked: Cleanliness, room comfort
Beach with a view
Great location right on the beach all rooms with balcony overlooking the massive pool. Rooms are well appointed clean but if not up in time can miss being refreshed. Gardens especially in the front and by the beach exit require a bit of attention. Restaurant on the ground floor,is ok, offers basic nothing exciting, great for the groups. Very convenient to local area for shops and trips into Pattaya. Would stay again.
Stayed 11 nights in Jul 2018
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Language barrier only problem
Great hotel nice pools great location right on the beach right near all the shops but no one speaks English and it is next to impossible to communicate any basic requests. Other than that great spot mostly Russians
Stayed 3 nights in Jan 2018
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Enjoyed it very much and so nice and close to the beach. Breakfast was ok but the room was really nice, comfortable and clean.
Stayed 3 nights in Jan 2018
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

4/10 Poor

Stan, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Not 5 star at all,would say 3 star
Staff do not speak English,arrived late afternoon asked for iron,hotel have no iron and its 5 star hotel,ordered room service food after which had food poisoning,took ages to explain what we wanted to order,if you go to this hotel never order food and bring or buy your own iron,hotel in general is ok,but definitely not 5 star,service and hotel itself is 3 star 100%,but when you expect to have 5 star experience and not get it then you want to write negative reviews,it would be better if they say its 3 star and people would give honest good reviews as 3 star hotel,would not recommend and wouldn’t come back again. Breakfast is poor choice and the same every day,far to walk to main road,at least they could have shuttle bus, Our room was big with nice view but thats it,anyway not 5 star thats all.
Stayed 8 nights in Dec 2017
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

4/10 Poor

Mark, Budapest

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad choice
No water pressure , smelly toilet , bath tub doesn't have hot water No one I repeat, no one speak a bit of english Internet extremely slow , and have to reconnect in every 5 minutes Breakfasts is not white people , they serv rice and thai food for breakfast . Very disappointing Location and the pools are nice
Stayed 9 nights in Oct 2017

8/10 Good

CityCat, Bangkok

Liked: Cleanliness, property conditions & facilities
Nice hotel with great pools and good location
I have stayed in this hotel for a few times. Love the location and the pools. It’s quiet and far from the hustle and bustle of Pattaya but close enough to enjoy the city when you feel like it. Most of the staff are great and very helpful. I encountered some with bad attitude as I was travelling with my European husband. All the facilities are well taken care if and very clean. My only criticism would be the air conditioner in my room which was freezing no matter how I tried to adjust. All in all I love this gem and will definitely stay there again.
Stayed 1 night in Oct 2017

10/10 Excellent

Olesya, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for this price!
Very clean and big rooms. We really enjoyed the pools.
Stayed 2 nights in Sep 2017

6/10 Okay

T De Tailandia, Bangkok

Air con did not work
Staff were nice but was put into a broken air conditioner room and had to switch the room at night!
Stayed 1 night in Aug 2017

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel
Bird shot and dead cockroachs on the balcony. Cigarette burns on tiles in bathroom bare thin towels dirty pool and towels no staff and breakfast like a cattle feedlot. Do you want more. Take advice don't stay here

10/10 Excellent

Kamlesh kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent

10/10 Excellent

Kamlesh kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was typical Thai 4 star hotel.Its a quiet location and close to beach with very good access. The room doors banged quite loudly. When I arrived (self drive) there was no obvious sign to say you were at the right place. I did like the surrounding area, better than average for Jomtien

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel appalling staff and service
Great hotel facility in fabulous location right on the beach. Room was nice with balcony and sea view. Management of this hotel is disgraceful. Non smiling staff, very little understanding of simple English, requests were often not understood, calls to reception were often just hung up because they didn't understand. Room service took 30 minutes to get menu and another 45 minutes for sandwiches. Dirty tray left in corridor for 2 days. Toilet paper, tissues not replenished. Breakfast poor choice western menu didn't go back after first experience. Staff slam doors of service room at all hours of the day and night that echoes throughout the building would wake the dead!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
I call this hotel, the hotel of great potential, but it has yet to achieve it. On the first day, the concierge was quick to offer transport options that lined his & his friends pockets (the most expensive) while not offering or explaining the the very regular, reliable and cheap options for getting into town. On the second day, the power went out in the hotel for 6 hours with no appropriate generator to tide the hotel through. The reception said, "No electricity in this area." But all the shops and other hotels had their power and wifi working, so not true! The WiFi was horrible, very weak and always cutting out. The staff, seemed to act so inconvenienced when you asked them for simple hotel requests, like doing their jobs was an extra burden. The rooms were lovely and the maid service was excellent. As I said before, I call this hotel one of great potential as it needs better management and service.

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Beautiful hotel but would not stay again
Other reviews on the site are accurate--it's a beautiful, beach front hotel with clean rooms and great pools; there's no bar service by the pool; guests would be better off skipping breakfast; tour groups are in and out. One thing to add (and which affected our comfort rating) is that the rooms have connecting inner doors that are not solid, insulated or soundproofed, rather hollow with design press board coverings. Consequently, we could hear sounds down to whispers and paper being crumpled in the room next door and our neighbors could presumably hear the same from our room. Thus, although we enjoyed the pools and the cleanliness of our room, we would not stay again.

6/10 Okay

Anthony, Lytham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointed which is such a shame
Wifi is dreadful, spent a fortune using 3G as no connection, complianed every day No pool bar open No service at pool No towels at times Just no staff Housekeeping was good Porters really only other good service ( for a tip ) Night porter/ manager very rude It could be a wonderful hotel BUT total lack of service Such as shame I stay in pattaya over 50 nights a year but I wouldn't be returning to this hotel.

8/10 Good

paulus, Rotterdam

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel bad staff
good hotel. nice room. nice swimmingpool. nice balkon great vieuw at swimmingpool and sea. breakfast verry bad. staff not nice . when you go out go out on the side off the swimmingpool. left on this side good restaurant the sandbar. 7 eleven on the corner

8/10 Good

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike, U.S. Houston Texas

Liked: Cleanliness, staff & service, room comfort
On the beach
This is a great location not close to the beach, but on the beach. If you use the back exit you are on the beach, if you use the front exit you are on the main road just hold your hand out and ride a bot bus in to Pattaya 10 minutes’ or less ride. Hotel staff there for the customer. I ask for a room repair and it was completed on the spot. Needed help with printing some personal documents staff was there for me and I got copies made with no problems. The only reason I would not tell someone about the Hotel would be to keep it for myself.

8/10 Good

Jeff, Beijing

Liked: Cleanliness, property conditions & facilities, room comfort
Great location by the quiet beach and close to all activities.

8/10 Good

rb, pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Excellent location and provided great service Good value for money

2/10 Terrible

Yuk chun

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店好污糟,前台那些小妺不會英文,無禮貌。整體說出得起這價錢,可以有很多選擇!
Stayed 2 nights in Feb 2020
Response from Benya Company Limited on 2020/2/28
Dear Valued Guest, First of all, we would like to thank you for choosing to stay at the Welcome World Beach Resort & Spa Pattaya. Regarding the dirtiness thank you for bringing it to us, we will work on it to improve our service. Sincerely, Benya Reservations Benya Company Limited on behalf of Welcome World Beach Resort & Spa 28 Feb 2020

8/10 Good

Verified traveler

Traveled with family
Disliked: Staff & service
Poor WiFi
Very poor WiFi connection at the 5th floor. Several remarks at reception without any actions nor improvements
Stayed 3 nights in Dec 2019
Response from Benya Group on 2020/1/31
Dear Valued Guest, Greetings from Welcome World Resort & Spa!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Niemals ein 5 Sterne Hotel!! Das Zimmer war nicht sauber, die Dusche völlig verkalkt und verschimmelt. Nach Meldung an der Rezeption, passierte nichts. Habe dem Zimmermädchen dann gezeigt wie man den Dreck und Schimmel in den Fugen wegbekommt. Zumindest war das Bad dann etwas sauberer. Das ganze Hotel macht einen ungepflegten Eindruck. Personal völlig überfordert, spricht kaum Englisch und auch sonst kein Engagement. Warme Speisen beim Frühstück waren alle kalt. Außer Toastbrot keine Brotsorten. Kaffee ungenießbar.
Stayed 3 nights in Dec 2019
Response from Benya Reservation Group on 2019/12/30
Dear Valued Guest, Greetings from Welcome World Beach Resort!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
サービス面に問題あり
施設設備は4つ星レベル。サービスがゲストハウス並。スタッフの教育が不十分。スマホとおしゃべりに夢中でゲストのことなど考えていない。ゲストのことを見ていない。挨拶もない。愛想もない。ゲストの前でスマホいじって仕事しない。5泊の滞在中にサービスというものを受けたことがないとさえ言える。 デポジットに3千バーツ要求される。しかもカードは使えず。キャッシュオンリーと主張される。フロントも英語が話せるのは一人しかおらず、なかなか話が通じない。
Stayed 5 nights in Aug 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Verified traveler

Stayed 4 nights in Aug 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
全体に施設が老朽している。 とても5星ホテルとは言えない。 ただ安いのでこんなもんかと。
Stayed 1 night in May 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

10/10 Excellent

torben bloch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel med Go morgenmad, ok beliggenhed,godt værelse, godt poolområde😊
Stayed 3 nights in Mar 2019
Response from wanyanlada on 2019/4/22
thank you. hope to see you again next time in the future

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel est très propre proche de tout .Piscines excellentes .Je recommande cette hôtel.
Stayed 7 nights in Feb 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

6/10 Okay

Odd Ingar

Disliked: Cleanliness, staff & service, property conditions & facilities
En stor skuffelse
Hotellet var preget av dårlig renhold, generelt dårlig organisering og elendig service. Frokosten kunne vært vært bra om de ansatte hadde ryddet og vasket litt. Det var i utgangspunktet fine rom men dårlig renhold trekker ned. Utendørsområdet med fine basseng fungerte heller ikke særlig godt. Det fantes ikke parasoller f.eks og dermed var det umulig å oppholde seg der særlig lenge.
Stayed 10 nights in Feb 2019
Response from wanyanlada on 2019/4/22
Thank you for your comments. We will go back and improve and devleop better in the future

4/10 Poor

Ivar

Disliked: Cleanliness, staff & service, property conditions & facilities
Dårlig renhold og dårlig service
Stayed 10 nights in Feb 2019
Response from wan on 2019/4/22
thank you for you comments

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine et accès direct a la plage buffet petit déjeuné varié belle vue de la chambre
Stayed 5 nights in Jan 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

10/10 Excellent

Knut, Oslo

Liked: Staff & service, property conditions & facilities, room comfort
Flott og rolig hotell
Flott hotell med fin beliggenhet og rolig område. God og variert mat. Litt dårlige engelsk-kunnskaper på de ansatte. Renhold var greit, men glass og kopper ble bare skylt i vasken -
Stayed 14 nights in Jan 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel ud til stranden.
Stayed 1 night in Jan 2019
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for writing us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Best Regards, Benya Reservation Group

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
下午五時去check in也未執房,訂的是sea view 房,但比pool view房,叫我問返Expedia 點解賣sea view房,不負責任的態度,房有臭味,厠所漏水,早餐難食,每日要到receptions 去renew房卡,唔係入唔到房,不方便,完全是兩星酒店,我還訂了三晚,不值這個價錢,三晚也好難頂
Stayed 3 nights in Dec 2018
Response from Benya Reservation Group on 2019/9/11
Dear Valued Guest, Greetings from Welcome Plaza Hotel!!! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group