Outdoor pool, sun loungers
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Reviews of Unique Regency Pattaya

4 out of 5
Unique Regency Pattaya
557 Prathumnak Hill, Soi 5, Pattaya South, Pattaya, Chonburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness
Very nice, helpful, pleasant employees!
Stayed 7 nights in Dec 2023

8/10 Good

Michael

Nice room, good shower, good bed, very comfortable for the price.
Stayed 1 night in Jun 2023
Response from Reservation Department on 2023/7/8
Thank you for your support us.Look forward to see you again.

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Very few staff spoke any English. We had an adjoining room and you can hear everything that was said from the other room clearly. The view was very nice from the rooftop bar & swimming pool. unfortunately the pool had many tiles missing but looked clean and clear. Shower had plenty of pressure and AC worked well.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent for the price we paid, really liked the location quiet area yet near Jomtien beach and close to main Pattaya. Loved the rooftop pool and had it to oirsleumost of the time. Rooms very clean and comfy beds. Great showers. Perfect!

8/10 Good

Rene

Traveled with family
Liked: Staff & service
Good location in Prathumnak
It claims to be 4 star but I struggle to see how that is. Old warn hotel, cleaning was not great, pool OK but maintained bad. Staff really nice and helpful, good internet and IT guy was helpfull as I needed to do some remote work. However, I would stay there again anytime and enjoyed my 28 days there. Friendly area and Soi with plenty of places to eat and get a drink. Visit Red Brick if you like a good burger.
Stayed 28 nights in Jun 2022

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel ❤️
We loved this hotel, and plan to go back there in a few weeks. Staff were great and the breakfast was amazing, and cooked to order. Great value hotel, with a lovely roof top swimming pool
Stayed 3 nights in Jul 2022

8/10 Good

brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
A short 10 minute walk from when you get of the 10 baht bus. Nice,clean hotel at a good price!
Stayed 4 nights in Jun 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No early check in
This is a quality hotel at a fair price, spacious rooms. My only complaint is the hotel was virtually empty I arrived early for checking and they refused to allow me to check into 2:00 p.m. I understand this is the rules but I've not come across this before!
Stayed 1 night in Jun 2022

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope to stay back at this hotel on my next visit , i cant fault it ,the rooms on the front of the hotel have a great city view and sea view .i stayed at the front and back and the rooms where very big and modern ,roof top pool and bar great and staff where the best , great stay thankyou to them.
Stayed 8 nights in May 2022

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff, roof top pool, good food
Stayed 7 nights in Feb 2022

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2021

10/10 Excellent

Navin, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff , very friendly, nice food, Breakfast can improve.
Stayed 7 nights in Jan 2020

8/10 Good

Karnjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy’s stay
Had a nice stay here. Staff are friendly and helpful. Breakfast was good precisely, might not so many options but tasty and very enjoyable.
Stayed 1 night in Jan 2019
Response from Alice on 2019/2/6
Dear Ms. Karnjana, Thank you very much for your kind review. We are glad that you enjoyed your recent stay with us and appreciated our friendly Staff and hospitality. We will certainly look into our Buffet Breakfast to see how we can increase more number of options. We look forward to welcoming you back soon at the, Unique Regency Hotel in the near future! Best wishes from everyone at Unique Regency Hotel, Pattaya !

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be nice
Nice hotel,good breakfast, big room, but very hard to access, hard (expensive) to get taxi
Stayed 2 nights in Nov 2018
Response from Alice on 2019/1/13
Dear Rene, Thank you very much indeed for your over all appreciation of the Unique Regency Hotel and our services. As you are already aware, we are just moments away from Bali Hai Pier and the south-end of Walking Street and I am glad to inform you that we provide complimentary Shuttle Service throughout the day to Walking Street, Bali Hai Pier, Central Pattaya Beach Shopping Mall, Royal Garden Shopping Mall, Pattaya Beach Road and Thepprasit Night Market etc. Please feel free to use our complimentary Shuttle Service when you stay with us during your next visit. We look forward to welcoming you back soon at the, Unique Regency Hotel ! Best Regards and Good Wishes from everyone at the, Unique Regency Hotel, Pattaya, Thailand.

6/10 Okay

Marcel, Bettlach

Liked: Cleanliness, staff & service
Es ist ein Hotel, dass auf den Bildern besser aussieht als in Realität. Es ist nicht schlecht – aber eben auch nicht gut. Dafür hatte ich für eine Nacht einen günstigen Preis bezahlt. Kann man empfehlen für einen Kurzaufenthalt. Allerdings muss man sagen, dass die Lage fantastisch ist: Direkt gegenüber den Phratamnak Night Market und in Fuss-Distanz zu zahlreichen Bars und Restaurants. Zu Pool-Bereich und Aussenbar kann ich nichts sagen, da ich beides nicht in Anspruch genommen habe.
Stayed 1 night in Dec 2023

10/10 Excellent

jiyoung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족스러운 숙박이었습니다
적당한 가격에 괜찮은 룸 컨디션이었고 직원분들은 항상 친절했습니다. 가까운 거리에 야시장이 있어 좋았습니다. 붐비지도 않고 음식도 맛있으니 꼭 가보세요. 꼬란섬에 가기 위한 선착장도 멀지 않아 좋아요. 숙박 이후 룸에 태블릿을 놓고 방콕으로 넘어오는 바람에 난처했는데 친절하게 도와주셔서 찾을 수 있었습니다. 도움을준 호텔 직원분들에게 감사합니다.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était très grande, très propre et très bien équipée. Super vue avec beaucoup de lumière. Si je devais mettre un léger bémol c’est la distance à la plage qui est un tout petit peu trop longue
Stayed 3 nights in Nov 2023

6/10 Okay

Antonio

Stayed 4 nights in Nov 2023

8/10 Good

Toru

Liked: Cleanliness, staff & service
スタッフは、感じが良い。施設が少し古い
Stayed 1 night in Oct 2023

10/10 Excellent

Said ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent og pent.god service under oppholdet. Anbefales
Stayed 2 nights in Sep 2023

10/10 Excellent

Tuong Khanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a quiet area. Clean and comfortable. Recommended if looking for a good sleep
Stayed 4 nights in Jun 2023
Response from Reservation Department on 2023/7/8
Thank you for your support us.Look forward to see you again.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Needs an update quick
A bit outdated, there is no laundry service, some rooms have water leaks. They will change your room very fast, but the rest of service and the breakfast is very average. This hotel has potential but they need to revamp and renovate asap.
Stayed 5 nights in Apr 2023

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva hotelli kivalla paikalla
Seitsemän yön visiitti. Hotelli mukavalla rauhallisella paikalla. Palvelut löytyy läheltä. Lyhyt kävelymatka rantaan. Hyvät ulkoilumahdollisuudet. Hotelli siisti ja hyvä henkilökunta. Nätti uima-allas katolla jossa voi rentoutua ja nauttia auringosta.
Stayed 7 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Sep 2022

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brandschoon
Stayed 14 nights in Sep 2022

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
It was really good stay in this hotel. Breakfast was terrible. We stay in this hotel 8 nights = 8 same breakfast. Every day same eggs, soup, water and juice. Hotel is not far from great beach (paradise beach)
Stayed 8 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Spendion

The room is ok for the price, little bit run down, nice balcony
Stayed 3 nights in Apr 2022

10/10 Excellent

Kanitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Erman

Stayed 6 nights in Feb 2022

4/10 Poor

FRANCESCO

Disliked: Staff & service
avoid it, at least during the pandemic...
really disappointed! - I contacted the hotel on their website the night before my arrival (just after having booked) asking to prepare a valentine's day welcome as a surprise for my girlfriend (mentioning that I would pay for it!) but they didn't do anything... they didn't even reply to me... actually I'm still waiting for an answer after a few days... - at check in they accept only cash as deposit (what????) - breakfast: despite it should be buffet, we just received a "breakfast set", including many things that I didnn't like at all (same my gf)! I understand that it would be a big waste of food to prepare the buffet if the hotel is so empty, but I paid an extra for the BUFFET breakfast, FOR NOTHING, so they should at least have informed in advance!!! - we went to the swimming pool to grab a cocktail at 4pm but? but the guy said that barman wasn't working and therefore nobody could prepare anything!! (WHAT???????????) - lots of hair throughout the room and the balcony, not exactly what you expect to find... - despite the hotel was REALLY empty, they denied a late check out, which is ABSOLUTELY NORMAL (until 1pm) for every 4 stars hotel in the world... they asked us for 400 extra baht, which is absolutely RIDICULOUS!!!
Stayed 2 nights in Feb 2022

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Svein olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk bra. Kjekk betjening. Kjempe rom. 10 av10kjempe
Fine rom
Stayed 2 nights in Dec 2021

10/10 Excellent

Vladislavs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

Sirin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Sasinantakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Tak, Osaka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly staff and good service.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
저렴하지만 깨끗하다는 느낌이 드는 호텔입니다. 위치도 나쁘지 않아서 조금만 걷는다면 식당과 맛사지샾등이 있습니다. 커플관광객이 많아서 그런지 조용합니다.
Stayed 1 night in Apr 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimrende service af personalet, samt flot udsigt
Personalet gav fremragende service. Aircondition havde ingen fjernbetjening, hvilket er en mangel i mine øjne. Jeg fik hjælp til en bedre internetforbindelse, da jeg havde brug for hurtig upload, da jeg er YouTuber. Derefter blev det den bedste internethastighed jeg nogensinde har oplevet i Thailand. Stor ros til personalet som var høflige og meget hjælpsomme.
Stayed 15 nights in Mar 2019
Response from Maria on 2019/4/6
Dear Sir, Thank you for your kind words and appreciation. Indeed we have one of the best internet speeds in Thailand via Fibre Option lines with dual backbone support and internet is provided through our Wireless AC Access Points which makes the experience even better for YouTubers like yourself and those who also connect their Room / Suite's Smart TV for watching streaming content online. You were a wonderful and understanding guest as well and we look forward to welcoming you back in the near future at the Unique Regency Hotel. :)

10/10 Excellent

Krit, เชียงใหม่

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
รร ใหม่ สะอาด บริการดี
รร ใหม่ สะอาด บริการดี ถ้ามีโอกาสมาพัทยาจะมาพักอีก
Stayed 1 night in Oct 2018

10/10 Excellent

MARIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมเป็นโรงแรมใหม่ เป็นสไตล์อินเดี้ยน ห้องพักสะอาดแต่เป็นคนไม่ชอบกลิ่นแขกค่ะ ด้านล่างเดินเข้ามารู้เลย แต่ห้องพักสะอาดน่าอยู่ โดยรวมอยู่ในระดับดีค่ะ