Deluxe Double Room | Desk, free WiFi, bed sheets
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Reviews of OYO 75323 Tha Burapa Home Bangsean

2.5 out of 5
OYO 75323 Tha Burapa Home Bangsean
8/4, Bangsaen Sai 2 Road, Tambon Saen Suk, Chonburi, Chonburi

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ingo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Worst check-in experience ever
When we tried to check in at 2 PM, there was no staff at the reception. We had to call a number and were told that someone would show up. It took more than 30 minutes for a maid to show up, speaking no English. She was unable to verify our reservation despite showing her the email with confirmation number. It took another 15 minutes until they finally handed us the room keys. Room was small, broken light bulbs, rock hard bed. Water heater cannot be properly adjusted, either too hot or not really warm. For this type of room, the price is an absolute rip off.
Stayed 1 night in Nov 2020
Response from Marie on 2020/12/1
Hi, Ingo! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Marie!