Outdoor pool

Reviews of Natural Beach Hotel Pattaya

3 out of 5
Natural Beach Hotel Pattaya
216 Soi Pattaya 11, Pattaya Beach Road, Pattaya

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 129 reviews" "
Rating 8 - Good. 42 out of 129 reviews" "
Rating 6 - Okay. 30 out of 129 reviews" "
Rating 4 - Poor. 19 out of 129 reviews" "
Rating 2 - Terrible. 9 out of 129 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Yazid Bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet Not Clean,Shower & Basin Water Tap Very POOR Conditions.
Stayed 4 nights in Apr 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel only had 3 things going for it. It was cheap , Wifi was good as was the air conditioning. What really let it down was the reception staff. So unhelpful and miserable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lee

Stayed 4 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at.
This hotel is great for the money, if you take in context the proximity to the beach, to restaurants and all attractions in the area. I will definitely patronize this business again, given the chance.
Stayed 7 nights in Aug 2022
Response from RP on 2022/8/24
thanks for staying with us, we appreciate your feedback

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel
Very disappointing hotel. Yes it was cheap, but does that mean that the toilet shouldn't work, no toilet paper, no shower gel/shampoo, unfriendly front desk staff, etc.? This is not a 3 star, it is a 0 star hotel!
Stayed 2 nights in Aug 2020

6/10 Okay

gary, singburi thailand

Traveled with group
Liked: Amenities
big room, ok bathroom, reception, some are not too friendly, leaning ladies, did a good job, leaving a tip every morning, helps
Stayed 3 nights in Jun 2020
Response from RP on 2020/7/8
Thanks for staying with us we appreciate your feedback

6/10 Okay

Daisuke

Great location
Great location along the mail beach road. Old building but clean and well-maintained room. Swimming pool is also clean. But the corridor was a little bit messy with scrapped mattress. Staff is very nice and friendly.
Stayed 1 night in Mar 2020

10/10 Excellent

Pat, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, staff was very helpful and this hotel is right across the street from the beach and a lot of bars, restaurant, fun places or in walking distance from this hotel
Stayed 2 nights in Nov 2019
Response from OYO on 2019/11/19
Thank you for your sweet words, Pat! We hope to give you a consistent service every time. Regards, Kevin

10/10 Excellent

robert

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Great location. Room was ok, only 2 hangers, no cupboard space, bathroom in serious need of updating.
Stayed 4 nights in Oct 2019
Response from OYO on 2019/11/6
Thank you for rating us, We have duly noted your feedback and ensure better services in the future. Regards, Team OYO

6/10 Okay

Steven, San Diego, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Booked this room because it was cheap, near the beach, and OYO is supposed to be a new big Indian brand that is even opening a Las Vegas hotel soon. If you can tolerate a cold shower, old rooms, and confused staff then go for the cheap room. Not for families or a couple seeking a retreat. This hotel will make you long for home. The TV worked and that was about all that did.
Stayed 1 night in Sep 2019
Response from Edward on 2019/11/21
Apologies for the inconvenience caused, Steven! We are disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we have raised it to our team so that relevant action can be taken timely to ensure such instances do not re-occur. Regards, Edward

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Very Basic Budget hotel
Basic budget hotel with very basic amenities. No elevator , claimed 4 floors. Room seems old. Receptionist was roude.
Stayed 1 night in Sep 2019
Response from Adiya on 2019/9/29
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Adiya!

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019
Response from Kevin on 2019/9/13
Thanks for the positive rating ! Hope to host you soon :) Regards, Kevin

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Good location hotel with swimming pool
Very good location in Soi 11 with a good swimming pool. Good room service.
Stayed 2 nights in Sep 2019
Response from RP on 2019/9/12
Thanks for staying with us we appreciate your feedback

8/10 Good

Sandy

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant hotel
Was a great place stay and the location was perfect. Clean, friendly cleaners and everything was provided. The only downfall was the older lady on the front desk. She almost had me in tears with her rudeness. She is the only negative with my stay there.
Stayed 6 nights in Aug 2019
Response from RP on 2019/9/12
Thanks for staying with us we appreciate your feedback

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
Aging budget hotel ok for a short stay. Clean, quite room. Dirty pool.
Stayed 1 night in Aug 2019
Response from Kevin on 2019/8/20
Hi ! Thank you so much for the positive rating and taking out your valuable time to share the review with us. We'll strive to ensure your future visits comfortable and relaxing ones. Have a great day ahead :) Regards, Kevin

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
This hotel was really classy. The staff awesome and the location couldn't be beat! Thank you for an enjoyable stay
Stayed 1 night in Aug 2019
Response from RP on 2019/8/17
Thanks for staying with us We appreciate your feedback

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel, massage in lobby, beach
This time at this hotel I was on the 4th floor. The wifi was extremely weak and I stayed only two days. Second floor was way better in my opinion. Right across from the beach and easy walking distance from things that I wanted to do.
Stayed 2 nights in Jul 2019
Response from Kevin on 2019/8/14
Hi, Mike ! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Kevin

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great location
good friendly staff, nice location on the beach road.
Stayed 1 night in Jul 2019
Response from Kevin on 2019/7/25
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Kevin

6/10 Okay

Pattaya-Fanclub

Liked: Staff & service, amenities, property conditions & facilities
Awesome location - 10 minutes walk to everything There is a serious problem with the bathroom - the sewer vent does not work, smell bad. The shower does not have good drainage
Stayed 7 nights in Jul 2019
Response from Ravinder on 2019/7/15
Thanks for staying with us we appreciate your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and easy transportation available. Nice room for the price.
Stayed 1 night in Jul 2019
Response from Ravinder on 2019/7/14
Thanks for staying with us we appreciate your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Right on the beach and in the middle of the action. Walking distance from everything that I needed.
Stayed 7 nights in Jun 2019
Response from Ravinder on 2019/7/13
Thanks for staying with us we appreciate your feedback

4/10 Poor

Verified traveler

Stayed 4 nights in Jul 2019
Response from Ravinder on 2019/7/13
Thanks for staying with us we appreciate your feedback

8/10 Good

Kenneth Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay and value for money
Overall stay is nice with massage parlor just at the lobby. Good location & good price. Just that one old lady at the front desk must smile more. And speak in proper manner. Last time I came she was ok. Now she just like not in the mood to work. Make your guest feel welcome. Anyway I will come back to stay again.
Stayed 2 nights in Jun 2019
Response from Jack on 2019/7/2
It seems that you aren’t completely satisfied with our services, Kenneth. Be assured, we’ve marked a note of this issue and we’ll strive to ensure better services further. Regards, Jack

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities
Location good . Ground floor nothing to look out to except barbed wire. Worse was smelling of sewage in room and towels smelling. Hadbad stomach form this place. Not go there again.
Stayed 3 nights in Jun 2019
Response from Steve on 2019/6/26
Sorry for the unpleasant experience you had with us! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Steve

8/10 Good

Verified traveler

Liked: Cleanliness
Hotel close to all amenities. Was clean abd comfortable
Stayed 2 nights in May 2019
Response from Ravinder on 2019/6/11
Thanks for staying with us we appreciate your feedback

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Ravinder on 2019/5/22
Thanks for staying with us we appreciate your feedback

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
Towels smell like mold. Twice I asked for clean towels both times smelled moldy and bad. Shower did not work so I asked for another room. This time water from the shower came out brown , after about 2 hours turned clear.
Stayed 2 nights in May 2019
Response from Edward on 2019/5/12
Something like this shouldn’t have happened! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Edward

10/10 Excellent

Adlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Charles on 2019/5/6
Hi, Adlee! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support :) Regards, Charles

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money, right on Beach Road.
Stayed 1 night in Apr 2019
Response from Charles on 2019/5/6
Appreciate your positive rating, We do take pride in providing the best to our guests. Keep this love coming :) Regards, Charles

8/10 Good

Jack, Tokyo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each wing a bit quirky. Did not find value in Sea view rooms and asked to move 2nd nite. From my location on 2nd floor could not see the ocean only an abundance of rooftop aircon equipment and no room safe in that one room. Ban Sila Wing felt newer although no view where I was and basic amenities. Perhaps poolside better. Overall it’s good value for the price. Location is very good. Housekeeping and staff excellent.
Stayed 6 nights in Mar 2019
Response from Chetan on 2019/4/4
Hey Jack, Thank you so much for rating us positively. As per the feedback, we can see that you aren't completely satisfied with our services, we've notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Chetan

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Ravinder on 2019/2/25
Thanks for staying with us we appreciate your feedback

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Ravinder on 2019/2/20
Thanks for staying with us we appreciate your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel that is close to the beach with early check-in time!
Stayed 1 night in Jan 2019
Response from Ravinder on 2019/1/23
Thanks for staying with us. We appreciate your feedback

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2018
Response from Ravinder on 2018/12/19
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can check in early. staff really friendly, Best location for Pattaya things and night life
Stayed 1 night in Dec 2018
Response from Ravinder on 2018/12/19
Thanks for staying with us. We appreciate your feedback

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, enjoyable!
Stay was fantastic. Staff was very friendly and accommodating. However, just a few little things like the aircon was under-sized working hard to keep room cool and bed was a bit too firm.
Stayed 2 nights in Dec 2018
Response from Ravinder on 2018/12/19
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from RP on 2018/12/4
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

paul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2018
Response from Ravinder on 2018/12/19
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Paul

Good location bit old
Close to beach big room quiet
Stayed 2 nights in Aug 2018
Response from Ravinder on 2018/8/29
Thanks for staying with us. we appreciate your feedback

2/10 Terrible

Manohar Gowri

The room looked like very old and the bed was not good
Stayed 2 nights in Aug 2018
Response from Ravinder on 2018/12/19
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Raymond J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, good internet, excellent location havn't got anything bad to say see you next time. Not having a restaurant at the hotel wasn't an issue as there were many within walking distance.
Response from Ravinder on 2018/5/16
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on Beach Road
Nice hotel, great location for me
Response from Ravinder on 2018/5/2
Thanks for staying with us. We appreciate your feedback

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Convenient
Value for money hotel. Baan Sila need to improvise the shower area as its will fills up the entire bathroom quite easily.
Response from Ravinder on 2018/4/25
Thanks for staying with us. We appreciate your feedback

8/10 Good

Dan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet central location. Staff very friendly, excellent hotel for price
Stayed 11 nights in Mar 2018
Response from Ravinder on 2018/4/25
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Kenneth Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Response from Ravinder on 2018/4/25
Thanks for staying with us. We appreciate your feedback

8/10 Good

Martti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good to say about this dump
Checked in at 6pm checked out at midnight, what more can I say
Stayed 1 night in Feb 2018

8/10 Good

Benson Brent

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

doc, H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever.
Had to beg to change rooms after ants carried me out of first room. Uncomfortable beds. Shaving with yellow water is gross Unclean rooms Towels like sand paper No lifts Not friendly
Yellow water is not pee
Only power point between pillows
8 flights of stairs to level 4
Tiny old room safe barely works