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Reviews of Raha Grand Hotel Patong

3.5 out of 5
Raha Grand Hotel Patong
89,89/1,89/2 Phangmuang Sai-kor Road, Patong, Phuket

Reviews

5.2
Rating 10 - Excellent. 3 out of 48 reviews" "
Rating 8 - Good. 9 out of 48 reviews" "
Rating 6 - Okay. 12 out of 48 reviews" "
Rating 4 - Poor. 13 out of 48 reviews" "
Rating 2 - Terrible. 11 out of 48 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dann

Stayed 1 night in Jun 2020

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 2 days had to check out to find another hotel very dirty filthy hotel never again will I stay there
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel friendly staff
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Jay, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nothing was good, except clean room and good girls at front desk. Rest, air-conditioning not working, yellowish water coming from toilet and Sinks and shower, non compromising Owner as came to know after talking to some people around. And even other people who were staying there were unhappy and wanted to live out butvtge thing was that the owner wouldn't pay anyone back so they had to stay the time they gave.
Stayed 4 nights in Aug 2018

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
OK if you like Patong
Hotel nice, convenient and clean. Just wouldn't use the pool. Looked unclean
Stayed 1 night in Jul 2018

2/10 Terrible

ann, sg

Disliked: Cleanliness, property conditions & facilities, room comfort
dissastified
toilet bowl is not working, we request to shift room. then the room the we shifted next, the flooring is clogged. the facilities are not in good condition. the hotel needs complete renovation
Stayed 3 nights in Jun 2018

2/10 Terrible

Christine, MALAYSIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very terrible
The room very dirty, cleanliness very bad, air condition also problem, the linen very dirty and got blood i feel they housekeeping never change the linen when customer check out, the bathroom also very bad condition, overall very terrible room, i booking 3 night but first when i went in to the room, i really feel i need to check out and booking another hotel. I booking the room is include breakfast but the breakfast nedd to eat at another restaurant and the breakfast also terrible. On the 2nd day i really cannot stand, i check out and book another hotel.
Stayed 3 nights in Nov 2017

6/10 Okay

Princess Ethel

Disliked: Staff & service, property conditions & facilities
the staff are very noisy, pool area not being maintained. I asked them to book me a van to airport but they are not able to give me a ride. The receptionist tho is helpful.
Stayed 2 nights in Jun 2017

6/10 Okay

Sasi

Liked: Room comfort
Disliked: Cleanliness, staff & service
good location with reasonable price
Cleanliness need to improve and otherwise hotel not bad..

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Clean and near by shopping mall
I have been here more than 10 times well clean rooms staffs are friendly overall my stay was good. I hope for my next visit i will get some special service.
Response from Mohsin on 2017/5/15
Thanks Sharu , we are always pleased to welcome you in our hotel

4/10 Poor

Sasi, Malaysia

Disliked: Cleanliness
worth for price, suitable for honeymoon
near to town, walking distance to malls and food.

4/10 Poor

phuket patong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
5d4n stay in phuket
the place is kinda clean but stay at your own risk. the wifi connection sucks. the bedsheet seems like its not been washed properly. the towel provided had some i dont know what kinda stain. no toothbrush provided. the minibar is not cold. always lock your door from the inside as the room service will try to open the door if no one answer their knock and even if you are sleeping. the lobby is so hot. i wont return.. definately wont return..

8/10 Good

wan amalia maizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience. Nice place and very near to bangla road.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very good place and good service

6/10 Okay

Jamie , uk

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
As we managed to get the hotel at a discounted price it wasn't so bad , however wasn't happy with the fact the pool was "under maintenance" for our whole stay. The room itself was very nice ..few things need fixing but as we didn't pay the full price I wasn't fussed . There was one member of staff who was great..but the main guy on reception looked like he didn't want to be there and I wasn't even sure he worked there at first as he looked like a guest..

2/10 Terrible

Khair, BAR

Disliked: Staff & service, property conditions & facilities, room comfort
Book At Own Risk
Some of the staff were not very receptive/welcoming. Service was done without a smile. Response were short and sharp. Hotel staff were not wearing uniforms to my amusement. Haha. Hard to tell who is who. Room was okay. On our day 3 onwards, all the taps give off water THAT SMELLS LIKE ROTTEN EGG. Made our eyes watery with stinging sensation. My travelmate and I have to resort to showering with bottled water from the convenience store next door. We tried the swimming pool shower - smelled the same. Speaking of which, the swimming pool is still under construction. The gym is just fine. The breakfast buffet trays have no labels - hard to say if the meat is not pork (for the Muslims). The rice is kinda hard. The milk taste funny. The cereals have more than just a few ants in them. The vegetables does not look fresh. Sewage and water treatment plant is just next door. There is only one elevator which creaks and move at a super slow speed. The tv has only one English channel that only show about China history. ): However, the cook was nice to asked if we need fried eggs or anything else. In overall, i would not recommend the hotel. P.s.: Ours is the Suite Room.

6/10 Okay

martin, London

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Faulty towers .
The floor in reception was been relayed at 10pm when we checked ok .. A lot of noise was made untill about 1am .. The life tends to have a mind of its own .. You could be waiting a while to use it .. The staff treated my wife like a street hooker asking her for her ID card every time she came into the hotel .. But it's a cheap hotel .. Room was nice Staff could have more respect to my wife .

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
A different building from the lobby
It's a dusty walk to the main building to have breakfast. We weren't told that the standard room is in a different building from the main lobby.

8/10 Good

Philip, Australia - NSW - Sydney

Liked: Cleanliness
Disliked: Staff & service
Pretty reasonable place

6/10 Okay

Daniel, New Zealand - Canterbury

Would stay again but would also try elsewhere and pay more

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The location is very good! Unfortunately the room wasn't clean. The towels and bedding were dirty.
Stayed 13 nights in Sep 2019

8/10 Good

RUSLAN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonjour nous sommes arrivées à l’hôtel raha Patong, pour commencer l’hôtel n’était vraiment pas comme sur les photos . La secrétaire nous trouve une chambre au 5ème étages mais malheureusement l’ascenseur ne fonctionne pas. Nous avions dû monter les 5 étages avec nos valises. Par la suite après avoir transpirée, nous avions décidé d’aller à la piscine pour se rafraîchir, et la la piscine degueulasse toute verte. Bon on s’est dit cela n’est pas grave on y y est que pour une nuit. Et la cerise sur le gâteau dans la chambre un rat , un gros rat alors la je peux vous dire que l’on est pas rester une seconde de plus . C’était trop pour nous. Et pour finir donc on descend les 5 étages à pied et la secrétaire elle nous demande même pas la raison de notre départ précipiter , elle nous dit simplement un sorry. On y est rester 10 min pas plus.
Stayed 1 night in Jul 2019

4/10 Poor

sassi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hissen funkar inte,luktar på trappa,ingen som bryts om för skötsel,smutsig restaurang,ingen fläk på toillet.Jag har aldrig varit med om!
Stayed 28 nights in Jun 2019

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai passer un séjour horrible la porte de la chambre elle s’ouvre toute seul les Femmes de ménage elles ont pas passer la serpillère de toute la semaine et les toilettes elles était cassé grosse inondation dans la salle de bain et la piscine très sale.
Stayed 7 nights in Feb 2019

2/10 Terrible

Hassen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!!
Horrible!!!!
Stayed 4 nights in Jan 2019

6/10 Okay

francisco

Liked: Cleanliness
Buena ubicación, confortable, el agua es barro
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Helt ok
Helt ok
Stayed 1 night in Jul 2018

4/10 Poor

Show, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities
プールからの展望はよかったです
スタッフがあまり対応よくなかった。 フロントであっても基本シカト。挨拶くらいはしてほしかった。掃除を担当してくれている若い男の子のみいつも挨拶をしてくれていた。 部屋は綺麗に掃除されていた。 しかしホームページの写真よりは古い印象の建物。 プールからの展望はとてもよかったです。 しかし水が臭い。循環していないのかな。
Stayed 4 nights in Jul 2018

10/10 Excellent

chalida, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสะอาด สะดวกสบาย และปลอดภัย ใกล้ตลาด
แนะนำให้มาพักค่ะ สามารถเดินไปหาดได้ไม่ไกลมาก ห้องพัก สะอาด กว้างขวางและเรียบหรู เหมาะสำหรับการมาพักผ่อนในวันหยุดมากๆค่ะ
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
체크인할때 우리가 예약한 방을 안주고 다른호텔에서 2일을 잤음.. 카운터에 얘기해서 겨우바꿨음. 호텔이 실수한거임. 아휴.. 얘네실수로 예약 꽉차서 창문도 없는 더 싼방에서 잤네요 억울.. 아이고.. 인수인계도 잘안됨. 가격싸니까 참았음. 대신에 정실론,빠통비치 가까움. 주변에 편의점도 많고여~
Stayed 4 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pas terrible

4/10 Poor

Sanna

Disliked: Cleanliness, property conditions & facilities, room comfort
I was disappointed, I dont come here again.
Not so good hotel. The hotel was very untidy. Pool area really small. All voices through the walls. Gym was small and the equipment did not work. Wifi worked ok. Worth the money, cheap.

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

6/10 Okay

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities
Bien pour dépanné
Personnel pas très hospitalier

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
chambre spacieuse et propre. le petit-déjeuner est à prendre dans un autre établissement a quelques pas de l'hotel et est bon sans être incroyable. personnel sympathique et toujours prêt à vous aider

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urenslig hotell
Stor mangel på hygiene. Sengetøyet var skittent og når jeg ba dem å skifte sengetøyet så mislikte de det.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Fine for the price
It was down right dirty. But it was just fine for a couple of days. Close to everything.

6/10 Okay

Toni, Ulvila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raha Grand Hotel
It was pleasent experience and very good value for money. Location is good and peacefull but still walking distance from the action.

6/10 Okay

Toni, Ulvila

Liked: Staff & service, room comfort
Raha Grand Hotel
Good location, services around. Walking distance to shopping center and bangla night street. Not luxurious Place but very good Place for the money. Pool was clean and has nice view from the roof. everything worked and friendly staff.

10/10 Excellent

Ola Karstein, Mariefred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldig bra hotel med toppen bra personal.
Jag har läst vad andra skrivit om hotellet å kan ej förstå kritiken vissa haft. Möjligt d är att dom har ny personal nu för personalen var väldigt hjälpsamma och trevliga. Samt pratade engelska mycket väl. Visserligen låg matsalen i ett annat hus men vadxspelar det egentligen för roll ? Jag kommer garanterad tillbaka till det här hotellet dels pga coola hotellroom men oxå pga den glada och serviceinriktade personalen. Jag har faktiskt inget negativt att säga. Man fick även gratis skjuts till stranden om man inte orkade gå typ 12-15 min. Så för er som undrar så kan jag lugnt rekommendera hotellet.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

jonathan, umeå

Disliked: Cleanliness, staff & service, property conditions & facilities
När stranden och centrum
Mina upplevelser var balndannat -hyra moppe/ motorcykel var mycket billigt OBS det skiljer mycket i pris -köra vattenskoter - kolla på teatern Simons där alla skådisar är utklädda killar

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
:-/
Staff is not friendly Sheets are still the same after 1 week! The "pool" water looks like... I wouldn't dare to put a toe on it!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Biyaguy, Paris

Disliked: Staff & service, property conditions & facilities
Un cauchemar
A notre arrivée on nous a proposer la chambre supérieure dans un autre établissement qui était dans un état catastrophique il faut passer à l'intérieur d'un resto chinois pour atteindre les chambres. La batiment était en travaux les chambres aussi du coup elle n'était pas propre du tout. Il faut donc demander au lobby de vous donner une chambre dans le bâtiment principal chose qui n'est pas facile car la réponse était qu'il n'y avait que des chambres déluxe. Après deux heures d'attente on n'a pu avoir une chambre sans fenetre qui ne correspondait pas à la catégorie de la réservation. Point positif le petit déjeuner et le quartier qui est à côté des lieux principaux