Presidential Suite, Balcony, Ocean View | Living area | LED TV

Reviews of Patong Heights

4.5 out of 5
Patong Heights
9/2 Muen-Ngern Rd, Patong, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Melissa, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property made for a nice three night stay. Vivian the hotel manager was very kind to us during our stay. The rooms were very modern and I absolutely loved the pool.
Stayed 3 nights in Jan 2024

2/10 Terrible

Davandra

Traveled with family
Hotel is located on a hill. Not suitable for senior citizens.
Stayed 1 night in Dec 2023

8/10 Good

Liz

Stayed 3 nights in Nov 2023

8/10 Good

Megumi, Hong Kong

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room. Quiet area. A bit far from patong beach but walkable about 15-16 min. They have some shuttle buses too.
Stayed 6 nights in Apr 2023

10/10 Excellent

DC

Liked: Cleanliness, room comfort
Stayed 27 nights in Oct 2022

10/10 Excellent

Avneet

Stayed 3 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself it’s great. All new, beautiful, nice view. Room is amazing (pool view room). I just think the staff need to be more professional and get more training to run a 5*. There were people in reception that didn’t speak English and without uniform so I got confused if it was a staff family member or if they were working there... Breakfast was good, nothing spectacular, for me was fine as I don’t eat too much anyway. I still would recommend the hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Jackie S., CLEVELAND UK

Liked: Cleanliness
Amazing place will be back
Fabulous clean great pool restaurant and loved everything about it It really is the place to stay if your going to patong free bus up and down to beach and shopping centre And the owner and staff are the best we have been travelling round for 1 month and best hotel
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Ozge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not think twice
The place is obviously new (my assumption is opened this year, everything is new and shiny), and it was really a highlight of our trip to Phuket. Positives: Great service (they helped us with every request we had, booked our scooter, upgraded our room,booked a taxi) Amazing rooms( very,very spacious) Stunning view of patong (if you take at least the Seaview apartment) Negatives (very minor) WiFi signal is a bit weak (tried to watch Netflix on the TV, often we got disconnected) The place is on a hill (which to be honest was a positive for us, far from the tourist rumour), if you take a bus to patong and don't wanna take overpriced taxi, you're up for quite a hike. Overall amazing experience, I'd definitely recommend this place.
Stayed 5 nights in Mar 2019
Response from Vivian on 2019/4/4
Hello Ozge, Thank you for staying with us! We strive to provide distinguished accommodations and exemplary service to exceed our customers' expectations. We are honored to receive your appreciative words and provide a memorable experience. We hope you will continue to think of us as your home in Phuket and eagerly await your next vacation with us! Vivian Customer Relations Manager Patong Heights

10/10 Excellent

Melissa

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Wenche

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Flott hotel. Hadde nydelig utsikt. Maten var god også. De ansatte var vennlige og gjorde alt de kunne for oss. Gratis transport 4 ganger om dagen ned til Patong og transport tilbake igjen. Vil absolutt anbefale dette hotellet.

10/10 Excellent

ryuichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地の良いホテル
Stayed 10 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Sehr schöne Zimmer... , schlechter Service ..Schuttle Service sehr selten am Tag und da die Unterkunft in den Hügeln lag , musste man jedes Mal eine sehr anstrengende Strecke laufen. Der Pool ist sehr klein mit wenig Liegen. Man fühlt sich von den Bewohnern der Zimmer davor sehr beobachtet. Die Getränkepreise sind wie in einem Bordel. Wir würden das Hotel nicht weiter empfehlen
Stayed 3 nights in Nov 2019