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Reviews of Memory Boutique Hotel

3.5 out of 5
Memory Boutique Hotel
178/21-23 Pangmuang Road, Patong, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 55 reviews" "
Rating 8 - Good. 11 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Cecilia

Traveled with partner
Good location, it was difficult to sleep in a hard, broken bed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. It has elevator. Hot water and cold AC. The staff are nice and very trustworthy people. Highly recommended. 😊
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel in the heart of Patong, within walking distance of all the main attractions patong has to offer. The hotel itself is tucked away from the main nightlife which is perfect for when you're trying to sleep, or relax in your room. I can't stress enough how friendly and helpful the staff are, going out of their way to help you book anything you may need during your stay. Can't recommend this place enough.
Stayed 11 nights in Jan 2020

10/10 Excellent

Yew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner defenitely recommended. Good for couple or single travelers. Near to most of what Patong have to offer. Very convinent location. Rental of motorbike at your door step.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great staff! Clean and conveniently located. Would recommend!
Stayed 1 night in Oct 2019

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room smelled like smoke. But the staff was friendly and helped us get a cab the next day
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2019

10/10 Excellent

Pat, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet spacious secure hotel away from the noisy street yet easily walkable to all of patong. Staff were very friendly and helpful. Lobby and restaurant decor very appealing and relaxing. Very handy to shops and markets. Highly recommend
Stayed 4 nights in Nov 2018

10/10 Excellent

Sinting, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is very good and the breakfast is delicious.I will come again
Stayed 2 nights in Nov 2018

8/10 Good

s, oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly
comfortable and staff very friendly and accommadating.
Stayed 15 nights in Sep 2018

8/10 Good

TALAT, ISTANBUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect performance for 3 star hotel good location free wifi 25-30 m2 room and king size bed also safety hotel I would recommend this budget hotel to anyone
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice near to beach
Stayed 2 nights in Jul 2018

6/10 Okay

Aakash Singh

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t recommend
1. They don’t even give complimentary water bottles. That’s very cheap practice. Specially when we booked them at a higher price compared to what they were offering to walk in guests. 2. Only electric kettle in the room, you need to buy your own coffee/tea. Another cheap practice. 3. There were ants in the room. 4. Room size is smaller compared to other rooms available in the same price. 5. Bathroom shower shoots sharp water jet, not a relaxing experience. 6. Airconditioner is old and blower makes noise. 7. Location is okay. 8. Best place to eat nearby is Ancino restaurant. 9. Also, doesn’t make sense to book tours from them as cheaper options are available in the market. 10. Owner is nice guy, and the reception area is cozy.
Stayed 5 nights in Jun 2018
Response from Nicolai Juul on 2018/6/22
Dear Aakash, thank you for your comments, as we are now in the low season here in Phuket and the price for our rooms are very low!, we do not offer complementry water and coffee, as it is also clearly stated on Expedia website, we do however only charge cost price for water in our minibar, 10thb. It is always a good idear to check the amenities that are included in the room price before booking so you dont get disappointed on arrival:-). We do have good water presaure in our showers, all you have to do is not open it on full power if you think it is to strong:-) Best regards Nicolai Juul

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Oluwasheyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Nice hotel with some really great hosts, who will make sure you have everything you need. It's about a 7 minute walk to the beach, so it's a good location if you don't want to be right in the heart of everything. They provide services like laundry and bike rental, so you don't have to venture far to get things done.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, central, clean, perfect
Stayed 1 night in Jan 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, staff were very friendly. Super clean and good position 👍😄
Stayed 1 night in Jan 2018

10/10 Excellent

Trixie, Corona, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location walking distance to Patong Beach, Jungceylon Mall and Da Hood Night Market. Very friendly staff!
Stayed 2 nights in Dec 2017

10/10 Excellent

bilal, austalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good cannot be better than that ...................good good very good
Stayed 9 nights in Dec 2017

10/10 Excellent

Steve, London but live in KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of smiles
A really great little hotel where you are treated like royalty. Nickolai and his wife are the perfect hosts and nothing is too much trouble for them or any of the staff. I don't think I have ever seen so many smiling people in one place. The bar prices are cheap and the breakfast is superb. It is situated in a quiet cul-de-sac with a nice fenced off mini park next door. It is very close to JungCeylon, Bangla Road and is surrounded by great little restaurants and bars. I couldn't recommend this place highly enough.
Stayed 6 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel. Super convenient location. Within walking distance of TONS of restaurants and shops.
Stayed 3 nights in Nov 2017

10/10 Excellent

Thi Phuong Uyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel and staff!!!
My stay at the Memory Boutique Hotel was everything i expected and more! The owner Nicolie and his wife were hands on from the begining to the end. I stayed a total of 20 days at this hotel and really felt like a home away from home. The breakfast was outstanding along with the service from all of there staff! I did a lot of research before choosing this hotel because of the length of stay. The reviews were the reason why i choose this hotel and they did not disapoint me!!!
Stayed 1 night in Oct 2017

10/10 Excellent

Cesar, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and beautiful hotel
Far from the noisy and close to everything at the same time. Perfect location, really nice rooms and helpful staff.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
-
It's an okay place to stay for 1 night if you need somewhere cheap to stay but there were a few bugs in the room and the towels and bed had stains all over them.
Stayed 2 nights in Aug 2017

10/10 Excellent

Mohamad Sazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job!
Very deeply in love with the place. Cozy and friendly invironment. Thumbs up
Stayed 3 nights in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in phuket
Best hotel in phuket 5 star place for a 3 star price the best room service ive ever had very new and clean hotel very friendly staff happy to help in anyway 10 min walk to everything would recommend to anyone staying in phuket you wont be disappointed i give the place a 10/10

6/10 Okay

jeremy, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but missing a few creature comforts
Overall my experience of Memory Boutique was good. Its affordably priced, the staff are nice and the room was clean and well presented. However the location, although seemingly close to the action on the map, is actually a bit out of the way. I would recommend hiring a scooter to get around if you stay here. Also the view from room I was in was just the walls of the building on the other side of the alleyway, may not bother some people but for me it just added to the cramped feeling in the small room and made me want to keep my blinds closed, another thing i dont like doing. Last but not least its common knowledge that the drains are very small in Thailand and so the shower water drains slowly. However it was so bad in my room that showing for more than a couple of minutes meant flooding the entire bathroom. Over all though a nice place with good wifi and 24 hour room service.

2/10 Terrible

NANDEO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never book this hotel
This hotel should be banned for renting with human beings. It was a disaster. i had to leave and go to another hotel even though i had already paid. I have pictures which i can upload if necessary but definitely this hotel has to be banned. The owner even insulted me when i complained. My trip to Thailand was spoiled due to this hotel. Too many bad things to say about this hotel.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little boutique
Great little boutique hotel. The owner is just fantastic! The moment you walk in the door you feel incredibly welcome. Only had 1 night but would have stayed more if I were still in the area.

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and his wife are absolutely amazing people. They went OVER and ABOVE to make sure I was comfortable. I actually had a blonde moment and thought that i arranged a pick up for the Simon Cabernet show at 7:45pm but that was the time the show began so I was totally late. His wife personally drove me there on her scooter and dropped me off. They helped me plan tours and gave me a lot of useful information as I am a first timer in Thailand as didn't know much of anything. Any time I needed any information about what to do, the public transportation schedule or really ANY thing about Phuket, they helped me. Being from the US and having an extensive background in customer service, I was extremely impressed with the level of service I received. They're 10/10. Also they're located centrally near bars, restaurants, convenient stores, shops, massage places, shows etc. After a few days I moved to another part of the island and am already regretting it! There's a reason they're 5/5- stay here for sure!

8/10 Good

Anoesjka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We arrived very late and the staff was friendly and accommodating. It is very beautifully decorated. We stayed for only a short while, but it was very nice and we would definitely stay there again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard bed just the way i like it
hotel staff was great helped with whatever i needed.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
The staff was very helpful with restaurant recommendations and the laundry service. The bed was hard, but we are finding that to be common in Thailand.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay here. The Hotel and rooms are well maintained and the staff are friendly and helpful. It's on a quiet road but still close enough to everything you need.I will stay here again next time.

10/10 Excellent

Anders

Liked: Cleanliness, staff & service
Stayed 13 nights in Dec 2023

8/10 Good

LinaC

Traveled with partner
Liked: Cleanliness, staff & service
Hotel muy humilde pero limpio y con personal muy amable. Nos ayudaron con las excursiones haciéndonos descuento en ellas. Muy bien situado, a 10 min de la playa andando y cerca del centro de compras y ocio
Stayed 5 nights in Jul 2019

2/10 Terrible

SOFIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!!
Mi peor estancia en Tailandia. No comprendo como este hotel tiene una puntuación tan alta. Sabanas, baño sucio. Olor a alcantarilla inclusive se metían los zancudos por ahí aún teniendo ventanas cerradas y aire condicionado. Lejos del centro y en zona muy solitaria.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piccolo hotel, dal di fuori sembra un condominio, ma all'interno è veramente accogliente, poi il personale è veramente fantastico. Mi sono sentito come a casa.
Stayed 13 nights in Nov 2018

8/10 Good

Benny, Hannover

Liked: Staff & service, property conditions & facilities, room comfort
Wir waren 1 Monat im Memory Boutique und sind sehr zufrieden gewesen. Der Service war absolut top, egal ob man ein anderes Kissen haben wollte oder kleinere Handtücher, es hat alles bestens funktioniert. Die Zimmer selber waren auch sauber, aber wenn man ganz genau hinschaut ist da noch Luft nach oben z.B. in den Schränken oder gelegentlich das Waschbecken. Das Hotel befindet sich ca. 50m von einer gut befahrenen Straße entfernt, die man dank der lauten Roller zu jeder Zeit akustisch wahr nimmt.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas trop cher, bien situé (pas trop loin de la plage et près des attractions). Personnel très gentil et bons déjeuners.
Stayed 7 nights in Aug 2018

10/10 Excellent

Trond Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommer naturligvis tilbake terningkast 5
Minus for en mindre bagatell mangler rekkverk på siste trappavsattsen fra 2 til 1 etg, litt skummelt med barn og/ eller når du er litt full (tatt noen øl for mye). Litt dårlig vanndrenering i dusjen på rommene som kan skyldes at gjester drar med seg litt for mye sand inn på badet når man dusjer på ettermiddagen. Ellers er dette bare et fantastisk flott hotell med en koselig reseptionsområde hvor det også serveres frokost om morgen. Utleie av håndkle, liggeunderlag til bruk på stranda og MC utleie for en meget billig penge. Gode madrasser og det lukter skikkelig rent overalt fra sengeklærne, og når man får sine personlige klær igjen etter rensing og vask. Alt er på stell og det er en dyktig Danske som driver stedet samens med sin kone, og denne fyren kan dette med og lede ansatte samt drive et hotell. Profesjonell staff som er særdeles imøtekommende hva angår service uten at det blir for mye av det gode om dere skjønner hva jeg mener. Når det gjelder innredningen så er dette et kapittel for seg selv. Det er valgt en helt spesiell stil med litt "gamle solide" møblement som er gjort litt "schubby" med vilje samens med litt grå betong nede i reseptionsområdet, og resultatet ble meget bra. Bra Wi-Fi. Kort avstand til Nanai Road, Big-C, Hard Rock Cafe, masse små intime barer. Ja jeg vil virkelig anbefale dette hotellet.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hej vi var meget tilfreds med alt der
Stayed 3 nights in Feb 2018

10/10 Excellent

Berat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Simone

Onesto ma niente di speciale
Hai esattamente per ciò che paghi e fun qui va bene, non si deve aspettare niente di più. Personale cortese. Infrastruttura con vari limiti. Non so come altri possono avere valutato favoloso questo posto, io purtroppo sono stato tratto in inganno. Se volete spendere proprio poco, va bene come backpacker per avere un po' più di un ostello. Comunque bene. Onesto. Il parcheggio e gratuito perché non c'è... se non lungo la strada interna.
Stayed 2 nights in Aug 2017

8/10 Good

CHING HANG

Liked: Cleanliness, property conditions & facilities, room comfort
凌晨機到步、平睡一晚、不錯選擇
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
シンプルな部屋でしたが清潔で快適でした。 繁華街まで歩いて15分程度、ホテルの周りにコンビニや旅行会社もあります。

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Fomos recebidos pelos donos no check in, aonde foram muito cordias, o hotel tem um clima moderno, e descolado, adoro isso em hotéis! É perto e longe da praia ao mesmo tempo em média 30/40 min dependendo de onde quer ir na orla, mas custo benefício é bem valido, fiquei so uma tarde e uma noite, pois estava de passagem, mas voltaria a me hospedaria novamente e recomendo !