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Reviews of Freedom

2.5 out of 5
Freedom
144/2 Tawewong Rd., Patong, Phuket

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 93 reviews" "
Rating 8 - Good. 30 out of 93 reviews" "
Rating 6 - Okay. 13 out of 93 reviews" "
Rating 4 - Poor. 4 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Patang beach in phuket.
Hotel was okay for value. Water heater and lock box weren't working. Employees were friendly. Close to main bangala Road. It was like $25 a day. I don't know it's good or not in Thailand. By American standards, it was good.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised at reception experience
Was warmly greeted at reception: like a family member expecting to be home. Smiled and shook my hand. Friendly experience checking in. Was handed my key and advised that my room was on the 2nd floor with a balcony.
Stayed 1 night in Dec 2023

6/10 Okay

Wee

Liked: Staff & service
I would have given a 3/10 grading but given that it is NOT that expensive, you get what you pay for. Rusty & not working safe, no stool or chair, no table - just cement stab serving as table, housekeeping not that good - once forgot to put kettle in room, once did not refill free coffee sachet. No TV reception for 3 nights. Kettle in room has short wire that u have to hold it in yr hand to boil water. Some electric sockets not working. Asked for room change, had to pay extra. OK if u r anything goes kinda guy. The only thing good is location, very near beach and walking street. 5/10 is my final grade.
Stayed 8 nights in Oct 2023
Response from Mauro on 2023/10/28
Dear WInston,Point by popint Rusty and not working safe Just finish the total refurbishment this week Tv are smart Tv no cable tv only web channels (better choice)for the hauskeeping thanks for let me know she is not doing a good job, I gonna take a action on it

10/10 Excellent

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place
17$ cdn a night, close to bangla road yet quiet. You hear the music a bit but not so annoying. No elevator, no lobby to chill. I didn't care.
Stayed 3 nights in Jul 2023

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location, close to everything
Stayed 3 nights in Jul 2023

6/10 Okay

Darren John

Stayed 4 nights in Jul 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff
Stayed 5 nights in May 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for me right across the street from the beach. And the staff are very helpful and friendly. Will be back soon Bryan 😎
Stayed 5 nights in Jun 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. I'm traveling around Asia and needed a convenient place to sleep at night that was close to the beach and all the festivities PaTong has to offer. The Alley way in which it is located is safe and usually populated by the surrounding shops and restaurants. The staff is very friendly and will come by to clean your room once or twice a day. The room was nice and quiet and you get what you pay for. The AC kept the room nice and cool as well. I'd recommend this to solo travelers who are looking for an affordable roof over their head while they explore the Island.

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dangerous. Understaffed. No elevator.
Top floor. No elevator. Substandard room. Staff gone at 7pm. Near very unsafe touristy area in the back of an alley. Never stay here.
Stayed 1 night in Jan 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Mister

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was so bad I left for another without refund. If you enjoy pain and suffering, then stay at Freedom. Nothing works including the staff Go next door to Grillhütte, great hotel and food , nice owners and priced similar Go next door to Gonext door
Stayed 7 nights in Nov 2022

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

6/10 Okay

Guillaume

Liked: Cleanliness
.
Stayed 28 nights in Jun 2022
Response from Mauro on 2022/7/31
Thanks for taking time to wrote a review to us. Regards Mauro

10/10 Excellent

stephen, Westminster

Stayed 3 nights in Dec 2021

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this stay for my brother while he was traveling through Thailand. He said to make sure I gave Freedom a great review. He said the room was immaculate and the owners were wonderful people. The property was a block from the beach and very close to the nightlife . He will definitely stay at the Freedom again.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner went out of his way to taking us to a western style breakfast in his car and generally very helpful
Stayed 3 nights in Mar 2021

10/10 Excellent

SUPACHIP

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกกี
Stayed 1 night in Nov 2020
Response from Mauro on 2020/11/26
Thank you so much for your nice review

6/10 Okay

Verified traveler

Stayed 7 nights in Sep 2020

8/10 Good

Zaki

Liked: Staff & service
Stayed 1 night in Dec 2019
Response from Mauro on 2019/12/27
Thanks for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staying place
Stayed 2 nights in Nov 2019
Response from Mauro on 2019/11/25
Thank you very much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean owner and staff very helpful and friendly would absolutely stay next time I come to Phuket !!!
Stayed 5 nights in Aug 2019
Response from Mauro on 2019/8/29
Thank you so much for your nice review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Mauro on 2019/7/22
Thank you for your amazing feedback

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe for solo travel
Good staff, very clean room. WiFi was consistent, the hotel is 150m from the beach
Stayed 1 night in Jul 2019
Response from Mauro on 2019/7/19
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience as before near beach and Bangla
Stayed 4 nights in Feb 2019
Response from Mauro on 2019/3/5
Thank you ver much for your nice feedback

8/10 Good

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good
Location is centered. Ac , Little noise at nite. No elevator
Stayed 2 nights in Feb 2019
Response from Mauro on 2019/2/7
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Ronald, Alabama

Disliked: Staff & service
Basic hotel in a great location
This four story guest house is comfortable and has good AC. The bad: The bathroom's shower is next to the toilet with no divider, so the entire bathroom gets wet. Our window faced the wall of the next building a foot away, so there was little light I was very annoyed by constant AC drips falling to the concrete a few stories below. Closing the bathroom window would alleviate the noise, but the window was stuck open. This four story building has no elevator and no breakfast. Hotel reception was staffed 50% of the time during our 5 nights, so communication was difficult due to staff's limited English and no phone in the room. The good: Housekeeping understood my request for beach towels retrieved. The location of this basic hotel is excellent and is it's best draw. It is only two blocks from the public Patong Beach, where two chaises and an umbrella can be rented for $5 per day. Drink and food service are expensive there, but a convenience store is located on the beach and you can bring things back to the beach. Bangla Street, where there is so much going on night and day, including live music, is two blocks away as well, and a huge, unique mall is another block away. Although the area is noisy with non-stop action, this hotel is tucked away on a side street and we heard no outside noise. It is a pretty basic hotel, but prices are higher in Phuket. Transportation is readily available, and across the alley is an amazing Italian restaurant.
Stayed 5 nights in Jan 2019
Response from Mauro on 2019/1/27
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. I am deeply sorry for the problems in the toilet, for the window is the cheapest room... we have this 3 rooms and we need to sell thats too Call us if there is anything we can help you with.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for beach, food, and nightlife. Would definitely stay again.
Stayed 1 night in Jan 2019
Response from Mauro on 2019/1/16
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Very small room and terrible bathroom. Not worth living.
Stayed 3 nights in Jan 2019
Response from Mauro on 2019/1/12
Dear Traveler' we are very sorry, I am very disappointed to hear that you found our service to be below your standards. we have 3 rooms, the cheapest one, is small and is a no view room, so you paid for what you get it. kindly regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was close to the beach and happening places. It was clean, with very friendly and helpful staff. I would stay there next time i am visiting phuket. Best low budget in patong.
Stayed 7 nights in Dec 2018
Response from Mauro on 2018/12/31
thank you for your nice feedback

8/10 Good

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Mauro on 2018/12/24
Thank you for the nice feedback

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Mauro on 2018/12/21
Thank you so uch for your feedback

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Basic hotel.
Stayed 1 night in Nov 2018
Response from Mauro on 2018/12/5
Thank you for your feedback.

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Hotel was a little bit messy when I arrived. Room is like super basic (what you pay for) but the thing is that it’s very close to the Main Street which is what you looking for. I would not stay there again, BUT it is like super cheap and in good location, so if you are not picky and looking for good accommodation, then this is for you :)
Stayed 1 night in Nov 2018
Response from Mauro on 2018/11/30
Dear Mary, we have tree different kind of rooms, if you booked the cheapest one is good combination for a short stay. have a good trip

6/10 Okay

Alexandre

Liked: Cleanliness
Close to Patong , rooms clean but a little awkward
The good thing about this hotel is that it is located a few meters away from bangla road and Patong beach. Very good location. However, the hotel and the rooms are pretty basic. There was a window in my room but it overlooked a cement wall that was 5 cm away from the window glass... So no air or no view at all. The shower is splashing all over the bath room and on the toilet as there are no separation between the toilet and the shower. The A/C is right above the two twin beds put together to make 1 king bed which makes it hard to control the temperature in the room and the one you feel on the bed. Also, the bedsheets are very short and you find your feet sticking out or your neck is not covered and it could be anoying. Finally, the safety box is a little thin metal box that is very light and not fixed anywhere... So anybody that gets in your room could easily take away the little metal box and open it with a few kicks on the thin door. Anyways... It is an ok place to stay if you want to be close to the action and get a good price.
Stayed 3 nights in Nov 2018
Response from Mauro on 2018/11/25
Dear Alexander, Thank you for your feedback, you forget to tell the room you booked is the cheapest one... is normal for the location and the price you cannot have a huge room with Jacuzzi and ocean view, in the invoice is write the name of the room, NO VIEW... Sorry to read you didn't enjoy our strong air-con, it's easy to menage, in the remote you can control: direction, temperature and power of fan ;) The toilet is small and is in proper Thai style :D We are in Thailand, this mean land of Freedom, did you pretend to have a huge safety box in your room? Trust me not need. We are glade to be in the middle of the night life and 50 mt from the beach, we can fight with a nice prices, did you see close to us is only 5 stars hotels and hostels we are the only little guest house in the area, and we are so proud of us... nice balance between price and offer. Kindly Regards General Manager Mauro

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place .. great location
Great location . The host Mauro was awesome . I will be back
Stayed 4 nights in Oct 2018
Response from Mauro on 2018/10/8
Dear Melina, Thank you for choosing to stay at the Freedom Hotel. It was a great pleasure having you at our property a big thank you for your feedback Kindly Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Mauro on 2018/10/1
Thank you for your feedback.

8/10 Good

Kate

Great Location and Comfortable Room
Good location, comfortable room and friendly staff.
Stayed 1 night in Aug 2018
Response from Mauro on 2018/8/27
Dear Guest, Thank you for choosing to stay at the Freedom Hotel. It was a great pleasure having you at our property a big thank you for your feedback Kindly Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a fantastic location.
Staff were helpful and friendly - hotel is in a great location close to the beach and the main street. For the price this is a safe well located decent room
Stayed 7 nights in Jul 2018
Response from Mauro on 2018/8/8
Thank you very much for your feedback

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Mauro on 2018/8/8
Thank you very much for your feedback

8/10 Good

Mehmet, Turkey

Liked: Staff & service, property conditions & facilities
Middle of everything but not noisy. Safe, clean, nice staff. Would stay again
Stayed 2 nights in Jul 2018
Response from Mauro on 2018/8/8
Thank you very much for your feedback

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to the beach and walking street
Stayed 6 nights in May 2018
Response from Mauro on 2018/8/8
Thank you very much for your feedback

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Excellent hotel!
Great location, excellent owner. Everything what you need for holidays.
Stayed 5 nights in May 2018
Response from Mauro on 2018/6/2
Thank you so much for your nice review. best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed 2 nights and this is a great guesthouse!!! Very clean, just 2 minutes from Bangla street and all activities! Will stay again. The owner takes great care of the hotel and its guests!!! Great location!
Stayed 2 nights in May 2018
Response from Mauro on 2018/6/2
Thank you so much, this is for us very important, really appreciate. Thank you again

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
This hotel was very clean and in very good condition. Area was very convenient and not too noisy considering your in the party area. Would highly recommend this hotel. Hotel owner and staff super friendly and helpful.
Stayed 4 nights in May 2018
Response from Mauro on 2018/5/16
Dear Guest, Thank you for choosing to stay at the Freedom Hotel. It was a great pleasure having you at our property a big thank you for your feedback Kindly Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent experience. Good location at great value. Walking distance to the beach. Would stay there again.
Stayed 5 nights in Jan 2018
Response from Mauro on 2018/2/5
Dear Guest, Thank you for choosing to stay at the Freedom Hotel. It was a great pleasure having you at our property a big thank you for your feedback Kindly Regards Mauro

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Patong
Stayed here for 10 days and would happily go back next time in Patong.. Owner and his staff are super friendly and helpful and take customer satisfaction seriously, rooms were comfy An great aircon, 2 minutes walk from Bangla road and the beach but no noise disturbance, also a great Italian restaurant opposite the entrance. 10/10
Stayed 10 nights in Jan 2018
Response from Mauro on 2018/1/27
Dear Guest, Thank you for choosing to stay at the Freedom Hotel. It was a great pleasure having you at our property a big thank you for your feedback Kindly Regards Mauro

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the beach and shooping and restaurant. Good place !!!
Stayed 1 night in Jan 2018
Response from Mauro on 2018/1/15
Thank you veru much!!!

8/10 Good

Toddee, Adelaide

Liked: Cleanliness, staff & service, room comfort
Very clean, cheap, close to beach & Bangla road.
Had a great time in phuket. Restaurant no.6 excellent local thai food at about 100 thb per dish. great local night spots. We hung out at Red Hot bar. Fantastic entertainment.
Stayed 3 nights in Sep 2017
Response from mauro on 2017/9/29
Thank you very much

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed verzorgd net hotelletje. Personeel super vriendelujk en behulpzaam! Pal naast de Bangla road maar je hebt geen last van het geluid. Ook het strand is binnen 4 minuutjes loopafstand.
Stayed 3 nights in Mar 2024