Aerial view

Reviews of Courtyard Marriott Phuket, Patong Beach Resort

4 out of 5
Courtyard Marriott Phuket, Patong Beach Resort
44, Thaveewong Road, Patong Beach, Patong, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

SCOTT

Traveled with family
3/4 if the property is under renovation but, still they have a beautiful hotel but, there was a few things. I didn’t like being put into an adjoining or lockout room but, it was ok till the last day of our stay when they put a guy in the other room that was a loud talker. We had to move rooms butt, the room they did give us was so much better than the one we had been living in for 4 nights!! On the ground floor. All in all it was a nice stay
Stayed 5 nights in Apr 2024
Response from Anton Gribchuk on 2024/4/28
Dear Scott,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear a constructive feedback, particularly when it comes from the most important - you! I am delighted to hear that despite on renovation and connecting room, you enjoyed your stay with us. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

bina, Parkland

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spread at breakfast. Polite and extremely attentive staff. Loved the views of the water and the sunsets. I recommend this property whole heartedly.
Stayed 2 nights in Apr 2024
Response from Anton Gribchuk on 2024/4/28
Dear Bina,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

ANITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Apr 2024
Response from Anton Gribchuk on 2024/4/20
Dear Anita,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Faron John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip... so central for everything.
Stayed 4 nights in Apr 2024
Response from Anton Gribchuk on 2024/4/20
Dear Faron John,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Natalia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent very relaxing two weeks in this Hotel, surrounded by beautiful, tropical gardens and flowers. I hope, I will be back!!!
Stayed 16 nights in Mar 2024
Response from Anton Gribchuk on 2024/4/15
Dear Natalia,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

FIDERENCE RAYNA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience and will stay again in the future
Stayed 3 nights in Apr 2024
Response from Anton Gribchuk on 2024/4/9
Dear Fiderence Rayna,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay- good value
Stayed 1 night in Apr 2024
Response from Anton Gribchuk on 2024/4/7
Dear Heath,On behalf of the entire hotel team, I would love to thank you for sharing about hotel experience during your stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!It is always encouraging to hear positive feedback, particularly when it comes from the most important - you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Juan, tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Hotel
Stayed 3 nights in Mar 2024
Response from Bee on 2024/3/21
Thank you very much for your fantastic review about your recent stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!We are always really appreciated about your loyalty, which had visited our property and our service had met your expectation for all during your stay and this is will be the most motivative for us to step up to the highest of Marriott standard for all of the guest.We are please to welcome you back to Courtyard by Marriott Phuket Patong Beach Resort, which is the most vibrant Courtyard hotel in Patong in the future.

10/10 Excellent

Donovan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing, staff was awesome, look forward to coming back soon.
Stayed 5 nights in Feb 2024
Response from Anton Gribchuk on 2024/3/5
Dear Donovan,Warm and Sunny Greetings from Courtyard by Marriott Phuket Patong Beach Resort.On behalf of the entire hotel team, I want to thank you for sharing about your experience at our resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again soon.

10/10 Excellent

Jonathan Philip

Stayed 7 nights in Jan 2024
Response from Bee on 2024/2/9
Thank you very much for your fantastic review about your recent stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!We are always really appreciated about your loyalty, which had visited our property and our service had met your expectation for all during your stay and this is will be the most motivative for us to step up to the highest of Marriott standard for all of the guest.We are please to welcome you back to Courtyard by Marriott Phuket Patong Beach Resort, which is the most vibrant Courtyard hotel in Patong in the future.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Bee on 2024/2/9
Thank you very much for taking your time is about constructive feedback during your stay for us!! We have been share your message to concerned department for this matter to assure you will have more varieties of Halal food to next welcome to our property in the future, because you are always our valued guest in Courtyard by Marriott Phuket, Patong Beach Resort and hope you will be more enjoyable to stay with us once again.

6/10 Okay

Colin

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Didn't like paying full price for only half the resort open.
Stayed 6 nights in Dec 2023
Response from Bee on 2024/1/7
Thank you for your feedback, we have been raised your constructive feedback through our management team.

10/10 Excellent

Tsi Chun

Liked: Staff & service, property conditions & facilities
Very enjoyable stay with my family
Stayed 5 nights in Mar 2024
Response from Bee on 2024/3/21
Thank you very much for your fantastic review about your recent stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!We are always really appreciated about your loyalty, which had visited our property and our service had met your expectation for all during your stay and this is will be the most motivative for us to step up to the highest of Marriott standard for all of the guest.We are please to welcome you back to Courtyard by Marriott Phuket Patong Beach Resort, which is the most vibrant Courtyard hotel in Patong in the future.

10/10 Excellent

MINORI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外のホテルで少し不安があったけど、大当たりなホテルでした!! 部屋も綺麗でプールもあって充実したホテルステイができました✨ ただ、部屋にドライアーがないのが難点… でも楽しかったです。ありがとうございました
Stayed 1 night in Mar 2024
Response from Bee on 2024/3/17
Thank you very much for your fantastic review about your recent stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!We are always really appreciated about your loyalty, which had visited our property and our service had met your expectation for all during your stay and this is will be the most motivative for us to step up to the highest of Marriott standard for all of the guest.We are please to welcome you back to Courtyard by Marriott Phuket Patong Beach Resort, which is the most vibrant Courtyard hotel in Patong in the future.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lieu paisible à deux pas de la jungle mais site où l’on peut retrouver un certain calme.
Stayed 7 nights in Jan 2024
Response from Marketing Team on 2024/2/10
Dear Eric,Thank you for choosing Courtyard by Marriott Phuket, Patong Beach Resort! We're thrilled you found peace amidst the vibrancy of Patong. We hope to welcome you back soon for another serene stay.Best regards,Courtyard by Marriott Phuket, Patong Beach Resort Team

6/10 Okay

Okan

Traveled with group
Disliked: Amenities, property conditions & facilities
Sag mal für die Lage ist das eine mittelmäßige Hotel. Patong allgemein ist kein guter Gegend. Es ist dreckig so viel Party stinkt und nur asoziale Touristen unterwegs, die wirklich auf das günstige Spar hinaus sind. Schade noch, dass mittlerweile einige Drogen legalisiert worden sind. Und von daher sind viel mehr in Patong im nüchternen Zustand unterwegs. Deshalb hat man das Gefühl, dass dieses Hotel noch einigermaßen zu dem Verhältnis mittelmäßiges. Note 4 ausreichend
Stayed 7 nights in Jan 2024
Response from Bee on 2024/1/19
Thank you very much for taking your time to provide us your constructive feedback!!We have been share about the matter among management team to assure all section of staff service will be prompt very well trained to ensure that all the guests will be serviced by our top of Marriott standard in every single guest at all time. I would love to take this opportunity to extend our apologize in behalf of entire team and you are always the most valued guest to welcome back to our property once again in the future.

8/10 Good

Beatrix

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Bee on 2024/1/15
Thank you very much for your fantastic review about your recent stay with us at Courtyard by Marriott Phuket, Patong Beach Resort!!We are always really appreciated about your loyalty, which had visited our property and our service had met your expectation for all during your stay and this is will be the most motivative for us to step up to the highest of Marriott standard for all of the guest.We are please to welcome you back to Courtyard by Marriott Phuket Patong Beach Resort, which is the most vibrant Courtyard hotel in Patong in the future.