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Reviews of Baan Thai Beach Side Residence

3 out of 5
Baan Thai Beach Side Residence
40 Rat-U-Thit 200 Pee Road, Patong, Phuket

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 53 reviews" "
Rating 8 - Good. 16 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 4 out of 53 reviews" "
Rating 2 - Terrible. 6 out of 53 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Bhupen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!SCAM ALERT!!! First: No Safety, No Cleanliness: They provided us only 2 towel and the blue one was old, dirty and smelly. Toilet seat panel was broken. Air conditioner filter was very dirty and no A/C cover. Cleaner just get inside the room without consent of the occupant. Second : They take 2000 baht for deposit and later they show you faulty and charge you for small dirt which they don't brief you at first and don't have charges leaflets in the room, the hotel lady charged me 1000 baht for a small stain which does not cost more than 50 baht to laundry (also I have never seen a hotel that charges for dirty bed sheet). I asked lady to call the manager but she was not willing to call. The hotel lady told me to, ''wash and clean the bed sheet and then she will return my deposit amount.'' If I had a time, I would have washed and clean to proof them wrong but I was late for my flight so I left. Very disappointed at the end of our tour, they ruin me and my wife's happy tour. Worst experience till now. Moral: ''Don't fall in trap for the cheap price.''
Stayed 2 nights in Apr 2024

8/10 Good

Micky

Stayed 14 nights in Nov 2023

2/10 Terrible

Lucia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because I read the good reviews but when I get to The hotel totally disappointed, the bed was Hard as rock. They will not replace shampoo, soap , toilet paper unless you ask, customer service is bad, saw a roach near elevator, the only good thing is near beach
Stayed 4 nights in Mar 2023

6/10 Okay

Elizabeth

Stayed 4 nights in Aug 2022
Response from sami on 2022/9/2
thank you very much.

4/10 Poor

marc

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to amenities... nice location, restaurant
Stayed 6 nights in Jan 2020
Response from Gabru766 on 2020/1/23
Thank you sir. i am glad you like staying here with us

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from gabru766 on 2020/1/8
Thanks.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service And staff very nicely
Stayed 3 nights in Jan 2020
Response from apple on 2020/1/7
Thank you very much for appreciate us .we will try our best to accomodate you in best way.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely rooms, very comfortable. Had an issue with the room just after we checked in but it was promptly sorted by management. Excellent location.
Stayed 2 nights in Dec 2019
Response from gabru766 on 2020/1/3
thanks a lot

10/10 Excellent

Nurul&Firdaus, Kuala Lumpur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Room 601 (2-bedroom apartment). The room is cozy, very clean, has kitchen to cook simple meal, medium size fridge, 2 TVs, and clean bathroom. The location is perfect - walking distance to Patong Beach (or you can get cheap bike rental beside the hotel) - convenience store and pharmacy just across the road - halal food is served in Hotel (or you can get 'nasi lauk' from Harisa Rice & Curries which is walking distance from Hotel) All the staffs are friendly and helpful, especially Usman. He even contacted us before our trip and help to book for transportation from/to airport with special rates. He also provide good tips and suggestions to ensure we enjoy our trip, and he is always available 24/7! Will definitely stay in this hotel again! ;)
Stayed 4 nights in Dec 2019
Response from Usman766 on 2019/12/31
Thanks a lot sir.

8/10 Good

Cc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money with connectting room. Clean but not do housekeeping everyday. No standard due to 1 room 1 glass + 1 bath towel, anorher room 2 glasses + 2 towels. Can request for beach towel with foc.
Stayed 3 nights in Dec 2019
Response from gabru766 on 2019/12/16
thanks a lot for your feedback

8/10 Good

JO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location, walking distance to the beach. Nice people.
Stayed 3 nights in Dec 2019
Response from gabru766 on 2019/12/16
thanks

10/10 Excellent

Ali, Gold Coast

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an extremely enjoyable stay at Baan Thai Beach Side Residence. All of the staff we met during our stay were very friendly and polite. We were especially impressed by Usman who looked after us well throughout our trip with any requests we had and happily offered to organise our airport transfers to and from the hotel in a private taxi for us. He was very welcoming and attentive which made us feel at home here and we would stay again just based on his kindness alone. He ensured our rooms were comfortable for us from the very beginning when we arrived after midnight and he even showed us up to our room. Our room was much better than expected, we woke up to a nice view of the street and surrounding mountains. We had our room cleaned daily with fresh towels and the hotel itself was tidy with free available beach towels in the lobby. It was convenient having a restaurant downstairs for when it was raining or when we were too tired to go out and they were happy to cater their menu to our vegan diet. The staff could speak English well enough to understand our requests and were happy to teach us some of their language. There's also a Family Mart just across the road, 7-Eleven within a few metres and plenty of fruit shops nearby as well as being a short walk to the beach and not far from centre of town or Bangla Road. This hotel is definitely worth it for the cheap price, location and friendly people. We were very pleased with our time here and we would happily stay here again.
Stayed 10 nights in Nov 2019
Response from USMAN on 2019/12/2
THANKS A LOT

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019
Response from baanthai on 2019/12/3
ok

6/10 Okay

Jesse

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from baanthai on 2019/11/27
thx

8/10 Good

evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay in busy Patong
the hotel was nice and centrally located. a close walk to the beach and surrounded by food and shops. Patong is a busy part of Phuket and can get pretty noisy. Usman at the front desk went above and beyond to accomodate us in a quiet room and do everything possible to make sure we had a nice stay. the rooms were clean and comfortable. i would stay here again.
Stayed 2 nights in Nov 2019
Response from gabru766 on 2019/11/18
thank you so much

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from gabru766 on 2019/11/11
thanks

2/10 Terrible

Katia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super disgusting place, if you’re staying there know it’s going to be horrible because of the price. The pictures lied.
Stayed 1 night in Aug 2019

8/10 Good

Praneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great. Approximately 10min walk from Bangla Rd.
Stayed 7 nights in Jun 2019
Response from sami on 2019/7/8
thank you very much brother.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from OP on 2019/6/22
thanks you very much

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel
Great service and staff, 10-15 minutes walk from everything. Only problem was the cleaners, they were very bad. Bad attitude and bad at there jobs.
Stayed 11 nights in May 2019
Response from gabru766 on 2019/6/26
thank you for staying with us , we apologize for this. we have notified this issue.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light was off during the night at entrance,a staff was sitting there watching people entering. Should have turn the lights on. Shocked to see some one suddenly watching at me while I was entering. Scary !!.
Stayed 2 nights in Jun 2019
Response from op on 2019/6/20
we apologize for this ,

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from gabru766 on 2019/6/20
thank you very much sir

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, convenien location
Stayed 3 nights in May 2019
Response from sami on 2019/5/28
Thank you very much sir.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Baan Thai were very friendly and the food was amazing in the lobby restaurant. We loved the location. The frond desk staff went above and beyond to make us feel comfortable and assist us with our questions. I would certainly stay here again.
Stayed 1 night in Mar 2019
Response from usman on 2019/3/21
Thank you very much sir,we shall welcome you next time with open arms.

10/10 Excellent

Daniel, California

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a good stay. The staff was very friendly and I loved the restaurant and servers on the first floor, it was cheap and it had thai food to spaghettis to schnitzels. There are Bike rentals and tour bookings nearby for a good price. I will definetly recommend this place.
Stayed 3 nights in Feb 2019
Response from sam on 2019/2/28
Thank you very much sir.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
In general good place to stay if you aren't going to stay in hotel for half of the day. A bit far from main attractions, 25 mins walk. wi-fi is slightly poor. And we had an issue with air-conditioning, but they provided a late check out as a set-off against it. That really worked for us.
Stayed 7 nights in Feb 2019
Response from sami on 2019/2/28
Thank you very much.and I really sorry for any inconvinence if you had over here,we are working on these things and I hope we will cover these soon.

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 7 nights in Jan 2019
Response from sami on 2019/4/4
thank you very much

2/10 Terrible

Ernesto

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tuvimos que solicitar un cambio de habitación ya que el aire acondicionado no funcionaba correctamente y no nos devolvieron el depósito por que no tenian efectivo.

8/10 Good

Kittiporn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ชอบเป็นส่วนตัวดี อยากให้เพิ่มบริการน้ำดื่มกับกาแฟด้วยก็จะ มีโอกาสจะแวะมาใช้บริการใหม่ค่ะ
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
L staff est très gentil, la chambre était un peu étroite et on entendait tout ce qui se passait dehors dans le couloir.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 22 nights in Jan 2020
Response from gabru766 on 2020/2/13
Thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋は結構広さがあってかなり清潔でした。 ビーチまでも徒歩圏内で立地も抜群、スタッフの対応も良かったです。
Stayed 3 nights in Jan 2020
Response from g766 on 2020/1/31
Thank you

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 12 nights in Jan 2020
Response from gabru766 on 2020/1/27
THanks

6/10 Okay

jae yong

Traveled with family
저렴한 가격에 만족
6층건물에 1층에는 식당 영업중 출입구가 식당으로 들어와야 엘리베이터를 탈수있어 좀 버거롭습니다. 숙박내내 태국음식이 아이들 입맛에 안맞아 프라이드치킨과 과일을 매일 사서 먹였는데 식당을 지나가야해서 눈치가 좀 보입니다. 사람들은 친절하고 수건을 매일 갈아주지만 5일동안 침대와 이불 시트는 안갈아주네요 방음은 별로라 복도에서 큰소리로 말하는게 다 들립니다. 1층 식당음식의 가격과 맛은 괜찮습니다. 늦게까지 사람들이 많은게 근처 맛집일지도 모르겠습니다.
Stayed 3 nights in Jan 2020
Response from gabru766 on 2020/1/24
You were staying in a hotel not in the restaurant . you are only complaining about the restaurant.

6/10 Okay

jae yong

Traveled with family
저렴한 가격에 묵는 숙소..
6층건물에 1층에는 식당 영업중 출입구가 식당으로 들어와야 엘리베이터를 탈수있어 좀 버거롭습니다. 숙박내내 태국음식이 아이들 입맛에 안맞아 프라이드치킨과 과일을 매일 사서 먹였는데 식당을 지나가야해서 눈치가 좀 보입니다. 사람들은 친절하고 수건을 매일 갈아주지만 5일동안 침대와 이불 시트는 안갈아주네요 방음은 별로라 복도에서 큰소리로 말하는게 다 들립니다. 1층 식당음식의 가격과 맛은 괜찮습니다. 늦게까지 사람들이 많은게 근처 맛집일지도 모르겠습니다.
Stayed 2 nights in Jan 2020
Response from gabru766 on 2020/1/30
You were staying in a hotel . not in the restaurant . you are complaining about the restaurant only .

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
allt var bra för mig .jsg tackar .
Stayed 1 night in Jan 2020
Response from Lhon on 2020/1/19
Thank's for the great review, I'm glad to know that you enjoyed your holiday. It's been a pleasure having you as our guest. Hope to see you again, have a safe journey. Cheers! Bon voyage.

10/10 Excellent

Linus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from gabru766 on 2020/1/24
thanks a lot

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Baan Thai
Hotellet ligger ca 10 min promenad från Patong Beach och ca 15 min promenad från Bangla Road. I nedre delen bedrivs restaurangverksamhet av ägarna. En relativt populär restaurang fastän vi aldrig åt där. På hotellet är personalen väldigt trevliga och tillmötesgående. Man kan låna både handduk och strykjärn under sin vistelse utan att betala. Rummen är i OK skick överlag, rent oxh städat i övrigt.
Stayed 3 nights in Dec 2019
Response from Lhon on 2020/1/3
Thank's for the review. We are glad to know that you enjoyed your stay in our hotel. It's been a pleasure having you as our guest. Looking forward to see you again. Safe journey.

4/10 Poor

Mari

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Ilmastointi ei toiminut. Respan mies epäilyttävä.
Stayed 1 night in Dec 2019
Response from SAMI on 2019/12/29
WE NEVER HAD COMPLAIN ABOUT AIRCONDITION FROM THAT ROOM,,,A LOT OTHER GUEST STAY IN THAT ROOM ...BUT LEFT HAPPY,,,IF YOU HSD THAT BAD EXPERIENCE...WE ARE AT RECEPTION 24 HOUR,,,YOU MIGHT INFORM US...

10/10 Excellent

Alex, paris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres sont très simples , mais c’est très bien situé, le personnel est top , c’est propre . Rien à redire !
Stayed 7 nights in Nov 2019
Response from gabru766 on 2019/12/8
thanks

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas varmt till alla
Fantastisk sevice. Bra rum. Rent och snyggt. Härlig personal alltid göada och trevliga. Bra restaurang med god mat. Nära stranden och promenadavstånd till centrum. Rekomnenderas varmt.
Stayed 28 nights in Nov 2019
Response from gabru766 on 2019/12/6
thanks a lot . we really appreciate that..

8/10 Good

Olga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
По три дня на все пляжах Пхукета.
Приличный отель. Цена Очень хорошая. Отель на второй улице, Держат индусы. Внизу кафе. Белье в номере чистое. Сам номер маленький с крошечный балконом. окно во всю стену. холодильник стандартный шкаф с вешалками. есть куда повесть вещи, но не где сушить купальники. Приспособились на вешалки и на карниз. Удобно. Полотенце для пляжа выдают на рецепшн. Точно такого же цвета как у дорого отеля напротив. movenpik/ Только у тех размер полотенец чуть больше. На этаже по 4 номера. В отеле есть лифт. всего 5 этажей. лестница очень крутая. На этаж можно подняться только с помощью ключа от номера. Для такого дешевого отеля удивило. Хотя правильно, что бы не шлялись, кто попало. Два канала в телевизоре на русском. Отель рекомендую. Особенно для путешествий по Пхукету. Продают постель, а не отдых у бассейна.
Stayed 4 nights in Nov 2019
Response from gabru766 on 2019/12/6
thanks

10/10 Excellent

Wing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheapcheapcheapcheapcheapcheap Cheapcheapcheapcheapcheapcheap
Stayed 1 night in Nov 2019
Response from Gabru766 on 2019/11/22
Thanks

8/10 Good

CK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival we were unfortunately not given our booked room, as a previous guest had dirty the room. However, the hotel team directly provided us with an equivalent or better room. The hotel is 5 minutes from the beach and 10 minutes from Bangla Road. As the hotel has its own restaurant it is also possible to eat directly in the lobby. The rooms are clean and tidy but the water did not drain off fast enough during the shower. The hotel staff especially "Uzman" (hope it is written correctly :D ) have always answered our questions and requests (thanks again). Towels for the beach and a hair dryer are available free of charge at the reception. You can also rent a scooter directly at the reception so that you can explore the island. The WLAN/WiFi in the rooms is very good and has never caused any problems. Tip: In any case rent a scooter and explore the island on your own.
Stayed 3 nights in Sep 2019
Response from usman on 2019/9/17
thanks you

10/10 Excellent

Chi Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and room service
It is quite a nice experience to live in this hotel .
Stayed 3 nights in Jul 2019
Response from Sami on 2019/8/1
Thank you very much sir.

10/10 Excellent

Chi Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
The hotel provide very good service and a quiet , comfortable ,clean room. We go to the patong beach and shopping mall is quite a short distance. In addition , the restaurant of this hotel is good, the food is very delicious. So , I will choose this hotel again when I come to Phuket next time .
Stayed 5 nights in Jul 2019
Response from Sami on 2019/7/29
Thank you very much sir.

2/10 Terrible

Sakarin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from sami on 2019/6/17
we have same location which we mentioned on google map,we are not far from the main locations like bangla road,central,etc,but our hotel located in peaceful area of patong,not too much noisy.we mentioned our phone numbers and we attend all guests on phone if someone need location or anything else.we also provide all amunities in room even guests can ask for extra.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Towel arragement. The staff was friendly. However, we wanted the hairdryer.
Stayed 1 night in Mar 2019
Response from sami on 2019/3/14
Thank you very much sir,we will try our best to make our services good for guests.

6/10 Okay

Verified traveler

普通
普通，房間比照片看起來小，裡面有一點霉味。但地點不錯，附近就可以租機車及吃飯。
Stayed 1 night in Feb 2019
Response from sami on 2019/2/24
Than you very much.