I recently stayed at Hotel Saint André des Arts, and while there were a few nice elements, the overall experience was underwhelming.
The highlights were the good shower — strong water pressure — and the excellent location, close to great restaurants and bars. That said, it did get a bit noisy late on the weekend, which is something to keep in mind.
Guillaume at the front desk was polite and cordial, but unfortunately, the rest of the staff barely acknowledged us. In a small boutique hotel, it was disappointing to experience a lack of even basic greetings when entering the property.
The biggest issue was the closet — it was slightly taller than a shelf, making it difficult to hang clothes. The magnifying mirror in the bathroom was mounted far too high for anyone under 5'6", and the soap dispenser in the shower didn’t work. The bathroom shelf was also sticky, adding to a general sense of poor upkeep. I had requested a room with a proper closet, but they were fully booked and unable to accommodate the request.
Housekeeping also missed some basic details. I used a tea bag, but it was never replaced, and on one of the days, we were left with only two-thirds of a roll of toilet paper and no spare roll.
There was a gesture of apology with a note and a box of 4 chocolate truffles, supposedly to make up for the small room and closet. However, our friends in a much larger room received the same chocolates upon arrival, which made the gesture feel generic rather than personal.