One of my all time favorite hotels to stay in. Room had personality, every comfort we could need. The bed was super comfortable, loved the bathroom with its double sinks and heated floors and towel racks. Staff were friendly, eager to please, and helpful.
It is located in a great part of town, close to metro/trains.
We had one glitch in the elevator but turned out ok and management was kind enough to offer us a complimentary dinner in their lovely patio restaurant. We had a worse incident at the Ritz Carlton in San Francisco and all we received was an apology.
I would definitely return!